User`s guide

User’s Guide Introduction
A.1
Introduction
Accessing the rich ESI feature set is simple and easy through the straightforward design of ESI Digital Feature
Phones and the ESI Digital Cordless Handset. Each feature has been designed for ease of use while providing
capabilities needed in an advanced business phone.
You will be able to learn many of the features by simply using your phone; and this User’s Guide will introduce
you to the wide variety of features offered by your ESI system and how to use your phone effectively to achieve
maximum benefits.
What it covers
• 48-Key Digital Feature Phone
• 24-Key Digital Feature Phone
• 12-Key Digital Feature Phone
• ESI Digital Cordless Handset
How it’s arranged
• Section A — Introduction and phone illustrations
• Section B — User help
• Section C — User programming
• Section D — Voice mail operation
• Section E — Phone operation
• Section F — Special keys and features
• Section G — Analog stations
• Index
Voice mail options
Your ESI C-Plus phone system comes with ESI’s award-winning voice mail, including an automated attendant
and a dedicated mailbox for each station.
The automated attendant provides up to 18 branches that conveniently route callers to their desired extensions
or departments, or even destinations outside the system.
Some features are enabled by the Installer or System Administrator. Consult your System Administrator if you
are unsure about what ESI features are available.