User`s guide

User’s Guide ESI Feature Phone operation
E.3
Volume/scroll keys
The two smaller keys labeled  and , located just above the dial pad, serve two purposes:
• Adjusting the volume heard through the handset and speaker — Your phone will maintain the chosen
volume setting until you change it.
• Serving as scroll keys for operations (such as Esi-Dex or programming) that may show several entries on
the display, such as special characters: #,

, P, and F.
Notes: Each ESI Cordless Handset lacks scroll keys, and thus doesn’t support features like Esi-Dex.
To control volume on a Cordless Handset, use the buttons on the Handset’s side.
MUTE/DND key
To disable your handset or speaker microphone during a conversation (either with the handset or speaker),
press MUTE/DND. While the mute function is activated, the MUTE/DND LED will blink rapidly and the display
shows “MUTED.”
When your phone is idle and you wish to make sure its calls go straight to voice mail, press MUTE/DND to
toggle your phone in or out of DND (do-not-disturb) mode. The display will show DND and the MUTE/DND
LED will glow amber.
Notes: If you press MUTE/DND while your phone is ringing, this forwards the call to your voice mailbox (see
“Voice mail operation,” page D.1) and your station will be placed in DND.
On each Cordless Handset, muting is handled by the side-mounted MUTE button. For DND capability,
assign key code 578 to a programmable feature key (see “Optional features,” page F.12).
Soft feature keys
Soft feature keys are dynamic: when used, they constantly change your ESI Feature Phone’s status.
These soft keys, located under the display, include ESI-DEX
1
, PROGRAM and HELP keys (or, on a 24-Key
or 12-Key Feature Phone, a combined PROG/HELP key), and scroll keys ( and ). Along with spoken
and displayed commands, they guide you through the use of Esi-Dex (page F.2), various programming
activities and controlling the volume of your phone’s handset and speaker.
Dial tone
When you first lift your handset, you will hear an internal dial tone that allows you to call other stations or
perform other internal functions. To gain an outside dial tone, dial 9 (or 8 or 7)
2
or press a programmable feature
key that has been set as a line key. (A line key, when pressed, automatically gains an outside line. Consult your
System Administrator if you have questions.)
Note: On an ESI Cordless Handset, to receive:
• . . . internal dial tone, press TALK.
• . . . external dial tone, press 9 (or 8 or 7).
2
(If the Handset is in sleep mode, press TALK first.)
1
Not available on the 12-Key Digital Feature Phone.
2
What you dial to reach an outside line depends on your system’s particular setup. If you’re not sure, consult your administrator.