Installation manual

IVX C-Class with voice mail: Installation Manual Function 3: Extension programming
F.5
Function 33: Department programming
You can create up to 10 departments (or “hunt groups”), each with a maximum of 14 extensions. You
also can assign an extension to more than one department. Department numbers range 290–299.
Department hunting methods
You can designate a department to be rung in one of the following methods:
• In Order — Calls will ring each phone in the order listed. If all are busy or none answer, the call will
call forward as programmed here.
• All — Calls will ring all listed phones at the same time. If no extension answers or all are busy, the
call will call forward as programmed as part of this function. This is the only department available on
the C-Class with Integrated Answering Machine.
• UCD — Calls will be rotated evenly throughout the listed extensions. If none answer or all are busy,
the call will call forward as programmed here.
Procedure
Here’s an example of a completed programming worksheet:
1.
Ext.
2.
Name
3.
Type
4.
CF day
5.
CF night
6.
List:
290 Sales In order 101 103 101, 102, 103
Here are the programming steps.
1. Department number — Range is 290–299.
2. Name — Used for the display, reports, and as a programming aid. Length can be up to 10
characters (See “Entering alphanumeric characters,” page C.2).
Default: The department number.
3. Type — Selected from one of the three possible types (all, in order, UCD).
Can be changed later without affecting its other programmed values.
Default: In order.
4. and 5. Call forward busy/no answer — The department can be set to call forward busy/no answer
(for all extensions in the department) to an extension, another department, a mailbox or a branch ID
for day mode and differently for night mode. The department can have its own mailbox for pickup by
members knowing the password or forwarded to any mailbox type including guest.
Calls routed to an extension via a department will follow the department’s call forwarding. While
calls transferred to the extension will follow the extension’s call forwarding as programmed in
Function 31 (see page F.1).
Default: X100.
6. Department list — Enter the extension numbers that are assigned to this department. To delete an
extension number from a list, press HOLD. Please note that the order that the extension
numbers are entered will dictate the order called when the department selected is “in order.”
(Continued.)