Warranty

Warranty
ESP GUITARS LIMITED LIFETIME WARRANTY &
INSTRUMENT INFO
NOTE: Please contact your authorized ESP Dealer or Distributor regarding all warranty claims.
Your new ESP instrument is warranted to be free of any defects in materials and workmanship if
used under normal operating conditions for the life of the original retail purchaser, subject to the
limitations described below. This warranty is non-transferable and applies only to the original
purchaser when product is purchased as NEW from an Authorized ESP Dealer. Instruments sold
as Factory Seconds do not carry a lifetime warranty, but are limited to a 90-day manufacturer’s
warranty. Electronic parts and guitar hardware are limited to a warranty period of one (1) year
from date of purchase.
PLEASE NOTE: IN ORDER TO VALIDATE YOUR WARRANTY, RETURN YOUR
WARRANTY REGISTRATION CARD TO ESP WITHIN TEN (10) DAYS FOLLOWING
THE ORIGINAL DATE OF PURCHASE. PLEASE RETAIN YOUR SALES RECEIPT, AS IT
IS YOUR PROOF OF PURCHASE, AND IS REQUIRED FOR ALL WARRANTY SERVICE
REQUESTS. THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL
PURCHASER ONLY AND IS NOT TRANSFERRABLE.
If this ESP instrument malfunctions at any time as a result of faulty materials or workmanship,
ESP will repair the defect(s) or replace the instrument, as it deems appropriate, at its sole
discretion. In the event that original materials are no longer available, ESP reserves the right to
use materials regularly utilized at the time of repair. If replacement of customer’s instrument is
deemed necessary by our staff, ESP will replace the instrument with one of the same or most
similar style of a value not in excess of the original purchase price of customer’s instrument.
This limited lifetime warranty covers the cost of both labor and materials on any repair deemed
necessary by our Warranty Department Representative for the lifetime of the original retail
purchaser. In the unlikely event that the customer’s instrument is destroyed, lost, or damaged
beyond repair, while in the possession of ESP for warranty repair, ESP will replace that
instrument with one of the same or most similar style of a value not in excess of the original
purchase price of customer’s instrument. Owner at owner’s expense must carry any insurance
covering the instrument, including but not limited to collector’s value insurance.
This Warranty is Subject to the following Limitations and Exclusions
The following items are not covered by this warranty:
1. Any instrument whose serial number is missing, or has been altered or tampered with in
any manner.
2. Any instrument that has been modified after original shipment from ESP.