Warranty

3. Any instrument whose warranty registration card has been altered or upon which false
information has been given.
4. Any factory-installed electronics and hardware after a period of one (1) year following
the original date of purchase.
5. Any instrument that was NOT purchased from an Authorized ESP dealer, or upon which
any unauthorized repair or service has been performed.
6. The cost of an initial setup and regular maintenance of your new instrument, including
neck/truss rod adjustments, string changes, action adjustment, and intonation.
7. Normal wear and tear on any serviceable part of the instrument including electronic
controls and switches, jacks, worn frets, plated surfaces, tuning machines, string
replacement, scratches in pickguards or plastic parts, saddles and nuts; normal paint wear
and tear including damages, discoloration, and paint shrinkage of the instrument finish
for any reason.
8. The labor reimbursement cost or parts replacement cost of any repair not authorized or
performed by ESP.
9. Damage as a result of strap button pulling out of body (Note: Factory straps mounted to
the body can only withstand so much pressure. They are not intended to withstand any
severe abuse. If player will be using a strap, ESP recommends that player check strap and
buttons prior to use in order to avoid any mishaps. ESP will not be responsible for any
such claims.)
10. Defects in finishes such as cracks, splitting, or warping of wood due to changes in
temperature or humidity, exposure to sun, fire, moisture, body salts and acids, other
chemicals or non-industry approved polishes.
11. Instruments that have been subjected to extreme humidity or temperature conditions.
12. Subjective issues such as tonal characteristics, grade and color of wood or finish.
13. Playability of an instrument whose “action”, or string height, is lower than recommended
standard “action” settings defined in the ESP owner’s manual.
14. Case and case hardware wear and tear of any kind.
15. Shipping damages of any kind.
16. Freight charges to ESP or Authorized ESP Dealer for customer owned goods.
17. All other defects, deterioration, and damage due to normal use, wear and tear, aging,
misuse, neglect, improper operation, abuse, accident, theft, or acts of Nature.
18. Any and all charges if no problem is found at time of repair/inspection.
19. Any and all charges incurred from priority service requests (Rush Service) or priority
shipping for replacement parts or return of customer’s merchandise.
ESP assumes no liability neither for property damage resulting from failure of this product nor
for any loss of income, satisfaction, or damages arising from the loss of use of same due to
defects or availability of same during service.
THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY ESP WITH
RESPECT TO THE PRODUCTS AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER
WARRANTIES EXPRESSED OR IMPLIED. Any implied warranties, including without
limitation, any implied warranties of merchantability or fitness for any particular purpose,
imposed under state law are limited to the duration of this limited warranty. Some states do not