VCC-28 USB Desktop Audio Device Installation Guide THE POSSIBILITIES ARE ENDLESS. 9 Austin Drive, Marlborough, CT 06447 (860) 295-8100 www.essentialtel.com sales@essentialtel.
Table of Contents Introduction .................................................................................................3 IMPORTANT: Windows and USB Sound Device Settings .........................3 Parts List.....................................................................................................4 VCC-28 Key Pad ........................................................................................6 USB Audio Flowchart.....................................................................
Introduction ETC’s VCC-28 USB programmable microphone is designed to integrate with Twisted Pair Solutions’ WAVE Dispatch Communicator. In conjunction with a wireless headset and phone, the VCC-28 not only allows an operator to access all the functions of a dispatch software, but provides multiple hardware features.
Parts List The VCC-28 (Figure A).comes equipped with a USB “A/B” 2.0 cable (Figure B), a four wire RJ-9 satin cord (tab up – tab down) (Figure C), and a six wire RJ-25 satin cord (tab up – tab down) to replace the PJ-7 connecting cord included with dispatch headsets (Figure D). An optional foot pedal is available (Figure E) Figure A Figure C VCC-28 Installation Guide with WAVE Figure B Figure D Page 4 of 33 Figure E Essential Trading Systems Corp.
VCC-28 Key Pad The VCC-28 key pad (see Figure F page 6) has five hardware keys that control certain functions of the key pad. These keys are illuminated when they are active. A Key Latch: Changes the number keys (1 thru #) from momentary into latching action. When the Key Latch key is illuminated (latched), the number key chosen (illuminated) will stay latched “ready”. When the operator initiates PTT from the VCC-28 keypad, headset adapter, footswitch, or software, the chosen channel will transmit.
Figure F VCC-28 Installation Guide with WAVE Page 6 of 33 Essential Trading Systems Corp.
HEAD SET, PHONE ONLY, PHONE incoming USB audio Wireless headset ON HEAD SET OFF key OFF PHONE ONLY ON key N/A The PHONE key does not have any bearing on the incoming USB audio PHONE key External speakers Mutes incoming USB Audio to wireless headset
HEAD SET, PHONE, PHONE ONLY incoming PHONE audio ON HEAD SET HEAD SET HEAD SET HEAD SET Key ON Key OFF Key ON Key OFF PHONE PHONE PHONE PHONE Key ON Key OFF Key OFF Key ON Phone handset Phone handset PHONE ONLY OFF Key Wireless headset ON PHONE ONLY OFF Key Wireless headset
PTT Key ON PTT Key ON PTT Key ON or Foot Pedal pressed or Foot Pedal pressed or Foot Pedal pressed Head Set Key ON Key Latch Key OFF Key Latch Key ON Key Latch Key ON Key Latch Key ON “3” Key ON Num Lock Key ON “3” Key ON N/A The PTT key does not function unless Key Latch key is active AND a channel has been chosen on the keypad N/A Transmits audio on Channel 3 The Num Lock key overrides the Key Latch and PTT keys Enables PTT function from wireless head set
Key Latch ON Key Latch ON Key Latch ON Key Latch ON Key Latch OFF Head Set ON Head Set ON Head Set ON Head Set OFF Head Set OFF “3” Key ON “3” Key ON “3” Key ON “3” Key ON “3” Key ON Phone ON Phone ON Phone OFF Phone OFF Phone OFF Phone Only ON Phone Only OFF Phone Only OFF Phone Only OFF Phone Only OFF NO USB TRANSMIT USB TRANSMIT from PTT FOOTPEDAL HEADSET USB TRANSMIT from PTT FOOTPEDAL HEADSET USB TRANSMIT from PTT FOOTPEDAL USB TRANSMIT from pushing “3” key Talk on phone o
Num Lock mode Key Chart The functionality of the VCC-28 keys in Num Lock mode (the Num Lock key is illuminated) is shown in Table 1. The number keys (1 through #) function as a normal key pad.
Hot Key mode Key Chart The functionality of the VCC-28 keys in Hot Key mode (the Num Lock key is not illuminated) is shown in Table 2. The number keys (1 through #) function as user programmed hot keys.
Hardware Connections (see Figure G, page 13) HANDSET : The original telephone coil cord is used to connect the Hand Set to this RJ-9 port. This allows you to answer calls from a traditional telephone, but have them routed through the VCC-28 for recording purposes. PHONE : The cable connecting the VCC-28 to the Phone base is an RJ-9 satin cord. **ETC supplies this cable and it is necessary to maintain proper polarity between the VCC-28 and phone.
Figure G VCC-28 Installation Guide with WAVE Page 14 of 33 Essential Trading Systems Corp.
Windows XP Audio Device Hardware Configuration Click on Sounds, Speech, and Audio Devices icon located in the Control Panel (Figure 1). Figure 1 Click on the Sounds and Audio Devices icon (Figure 2). Check “P Place volume icon in the taskbar” box so you can access these settings quicker in the future if needed (Figure 3). Figure 2 VCC-28 Installation Guide with WAVE Figure 3 Page 15 of 33 Essential Trading Systems Corp.
To ensure proper VCC-28 microphone performance, sound card settings must be adjusted after initial device installation (or sudden disconnect or power loss). Click on the Advanced button in the Device volume box (Figure 4). The ETC VCC-28 Speaker mixer window will open. If your window does NOT show a Microphone device you will need to activate it.
You will see a Microphone device for ETC VCC-28 in the Speaker window. Using your cursor, move the Speaker (master) volume lever up to the recommended playback level shown (Figure 8) Figure 8 The Microphone volume lever must be down all the way and the Microphone Mute box must checked (Figure 9) Figure 9 VCC-28 Installation Guide with WAVE Page 17 of 33 Essential Trading Systems Corp.
ATTENTION: The microphone Mute box must be checked. An unchecked Mute box will cause echo on the network and down-time for troubleshooting your installation. The Recording volume for the VCC-28 can now be adjusted. From the Options drop down menu choose Properties (Figure 10). Figure 10 VCC-28 Installation Guide with WAVE Page 18 of 33 Essential Trading Systems Corp.
In the Properties window click on the Recording circle (Figure 11). Click the OK button (Figure 12). . Figure 11 Figure 12 The Wave In (recording level) window will appear. Adjust the volume to the recommended level (Figure 13). Close out the Wave In window (Figure 14), and any other windows left open, and your VCC-28 is ready to be configured with WAVE Dispatch Communicator software. Figure 13 Figure 14 NOTE: The VCC-28 utilizes standard Windows/Linux USB audio device drivers.
Windows 7 Audio Device Hardware Configuration Click on the Sounds icon located in the Control Panel (Figure 15). Figure 15 In the Sound window, choose the Playback tab, select Speakers ETC VCC-28 Default Device, and click the Properties button (Figure 16). In the Speakers Properties window, choose the Levels tab. Adjust the Speakers level to 90, the Microphone level to 0 (zero), and MUTE the Microphone (Figure 17).
ATTENTION: The microphone speaker icon must be in mute mode. An un-muted microphone will cause echo on the network and down-time for troubleshooting your installation. Click the OK button to return to the Sound window (Figure 18). In the Sound window, choose the Recording tab, select Microphone ETC VCC-28 Default Device, and click the Properties button (Figure 19). Figure 18 VCC-28 Installation Guide with WAVE Figure 19 Page 21 of 33 Essential Trading Systems Corp.
In the Microphone Properties window, choose the Levels tab. Adjust the Microphone level to 80 (Figure 20). Click the OK button to return to the Sound window (Figure 21). Figure 20 Figure 21 Close out the Sound window, and any other windows left open, and your VCC-28 is ready to be configured with WAVE Dispatch Communicator software. VCC-28 Installation Guide with WAVE Page 22 of 33 Essential Trading Systems Corp.
WAVE Dispatch Communicator Configuration NOTE: These instructions require the WAVE Management Server to be configured, running, and on the same network as the VCC-28. The VCC-28 is now ready to be software configured for WAVE. The WAVE Dispatch Communicator can be started by clicking on the WAVE icon. The first screen to appear in WAVE Dispatch Communicator is your WAVE Login screen. Type in the correct User Name: then type in the correct Password:.
The WAVE Dispatch Communicator window will open (Figure 25). Figure 25 Click on File and choose Settings from the drop down menu (Figure 26). Figure 26 VCC-28 Installation Guide with WAVE Page 24 of 33 Essential Trading Systems Corp.
The WAVE Dispatch Communicator Settings window will open. Click on the Devices button (Figure 27) and make sure the Standard Devices: settings are correct. Click on the Hotkeys button. Figure 27 Figure 28 The Hotkeys programming window will open. Click the New button to begin programming a hotkey (Figure 29). When the Key Sequence Selection window opens, the Key sequence area will be empty (Figure 30).
Push the VCC-28 key you want to program (the 2 key in this example) and the factory hot key combination will appear in the Key Combination area (Figure 31). Click the OK button and the WAVE Dispatch Communicator Settings window will open. Choose PTT on Channel from the Action drop down menu (Figure 32). Figure 31 Figure 32 Choose the desired Channel (Hoot 2 in this example) from the drop down menu (Figure 33). Click the Apply button to save the Channel’s programming (Figure 34).
When you have programmed ALL the channels as desired, click the OK button (Figure 35) to close the Settings window. The WAVE Dispatch Communicator window will open (Figure 25 pg 17). Figure 35 The WAVE literature provided by Twisted Pair Solutions will give you more detailed information. VCC-28 Installation Guide with WAVE Page 27 of 33 Essential Trading Systems Corp.
APPENDIX: Windows USB Audio Device Settings Microsoft .NET Framework (Option) Note: The following steps are highly recommended if the microphone will be unplugged on a regular basis. When a USB audio device is disconnected the volume levels usually revert back to the factory default settings. For maximum ETC equipment operation, these levels need to be set and stay constant. The provided ETC Utility (installed later in this guide) uses Microsoft’s .NET Framework 4 to achieve this. Microsoft's .
Once you have copied (or moved) the COPY TO YOUR DESKTOP folder, open it and click on the INSTALLER icon (Figure 44). The ETC Volume Control window will open. Click on the Repair ETC Volume Control circle (Figure 45). Figure 44 Figure 45 Click the Finish button (Figure 46). When Installation Complete is shown,, click the Close button (Figure 47). Figure 46 VCC-28 Installation Guide with WAVE Figure 47 Page 29 of 33 Essential Trading Systems Corp.
The actual Batch file must be started now. Click on the START icon (Figure 48). The C:\WINDOWS\system32\cmd.exe window will open and run through the process of activating the volume control service (Figure 48). When the process stops, close the window. To verify the volume control service is running, check for the ETC icon in the system tray (the lower right corner of the screen by the clock) (Figure 49).
Uninstall ETC Volume Control (Option) Go to the C:\WINDOWS\system32\cmd.exe directory run “stop.bat” (see Figure 48 pg 20). This stops and removes the service. In the Windows Control Panel under “Add or Remove Programs” find ETC Volume Control and click the Remove button.(Figure 53). Figure 53 Click the Yes button to remove the program (Figure 54) Figure 54 VCC-28 Installation Guide with WAVE Page 31 of 33 Essential Trading Systems Corp.
Specifications Weight: 2.75 lbs Dimensions: 8.25”L x 6.25”W x 2”H (chassis only) Frequency Response: 200 Hz – 8 KHz @ -3db Distortion: .
VCC-28 Hardware Product Limited Warranty ETC warrants that your ETC hardware product shall be free from defects in material and workmanship for the length of time specified in the Warranty Periods below, beginning from the date of purchase. Except where prohibited by applicable law, this warranty is nontransferable and is limited to the original purchaser.
