Use and Care Manual
Table Of Contents
- Table of Contents
- Specifications
- Safety Information
- Product Details
- VeSync App Setup
- 8
- Configuration
- Using the App
- Dimming the Smart Bulb
- Adjusting the Color Temperature
- Favorite Brightness Settings
- 14
- Schedules
- Timer
- Smart Bulb Settings
- Share Your Smart BUlb
- Delete the Smart Bulb
- More Features
- Connecting with Google Assistant
- Contact Customer Support
- Maintaining Your Smart Bulb
- Troubleshooting
- FCC Statement to the user
- Warranty Information
- Customer Support
26
Contact Customer Support
You can contact our friendly Customer Support Team through the VeSync
app, in addition to the help line.
• To chat directly with our US office Customer Support Team, tap
Inbox at the bottom of the screen. Then, tap Online support to send
a chat message.
Note:
Chat hours are Mon–Fri, 9:00 am–5:00 pm PST/PDT. Messages
sent outside chat hours will receive an email response.
• To send feedback directly to our VeSync app team, tap More at the
bottom of the screen, then tap Contact Us. Please note that our
VeSync app team may have a longer response time.
• You can also contact Customer Support by email or phone
(see page 34).