Smart Fitness Scale Model: ESF24 Series User Manual Questions or Concerns? Mon – Fri, 9:00 am – 5:00 pm PST/PDT support@etekcity.
Table of Contents Package Contents Specifications Safety Information Function Diagram Display Diagram Before First Use VeSync App Setup Using the Smart Scale Maintenance Common Display Codes Troubleshooting FCC Statement Limited One-Year Warranty Customer Support 3 3 4 6 7 8 9 12 14 16 17 20 21 23 2
Specifications Weight Capacity 400 lb / 180 kg / 28 st Increments Weight Units 0.2 lb / 0.05 kg lb / kg / st Platform Tempered glass Battery Auto-Off 3 x 1.5V AAA batteries 30 seconds Dimensions 11.8 x 11.8 x 1 in / 30 x 30 x 2.5 cm Operating System iOS® 9.0+ or Android™ 5.0+ Package Contents 1 x Smart Fitness Scale 3 x 1.
READ AND SAVE THESE INSTRUCTIONS Safety Information Please read and follow all instructions and safety guidelines in this manual. Medical • This scale should not be used to diagnose or treat any medical condition. • Scale data should not be used as a substitute for medical advice from a healthcare professional. • This scale uses a harmless electrical current to measure body fat. Consult a healthcare professional before using the smart scale if you use medical electronic equipment such as a pacemaker.
• The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping on for measurement. • Place the scale on a hard, flat surface to avoid tipping. • To weigh safely and accurately, stand with your feet shoulderwidth apart while on the scale. Do not stand on the edge of the scale or jump on the scale. • Avoid standing on the scale for a long period of time, or when you are not weighing yourself. • Do not overload the scale.
Function Diagram B A C D A. B. C. D.
Display Diagram A C B A. Weight Measurement B. Bluetooth® Icon C.
Before First Use 1. Open the battery compartment on the underside of the scale. Remove the included AAA batteries. 2. Remove the plastic insulator strip from the battery compartment. 3. Replace the batteries. Follow the guidelines in the battery compartment to match the + and – terminals. 1.5v -- AAA 1.5V AAA 1.5v -- AAA 1.5V AAA Slide Slide 1.5v -- AAA 1.
VeSync App Setup Note: Due to app updates and improvements, the VeSync app may be slightly different than shown in the manual. In case of any differences, follow the in-app instructions. 1. To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store® or Google Play Store. Note: • This scale uses the VeSync app, not the VeSyncFit app. • For Android users, you may need to select “Allow” to use VeSync.
2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up. Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart fitness scale. 3. Make sure the scale is fully charged. 4. Make sure your phone has Bluetooth® turned on. 5. Tap + in the VeSync app and select your smart fitness scale. 6.
Creating a User If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user. Note: • Entering inaccurate information will make the scale’s measurements less accurate. • If you don’t identify with the available gender options, or are unsure, pick the option that you think best physically matches you.
Using the Smart Scale Note: • To switch between pounds (lb), stone (st), and kilograms (kg), open the VeSync app and select the weight unit in the Device Settings menu. • To see measurements besides weight, you must connect the scale to the VeSync app (see page 9). • If you are pregnant, scale measurements will not be accurate. 1. Place the scale on a hard, flat surface (not a carpet or mat). [Figure 1.1] Note: Placing on carpet may cause inaccurate measurements or tipping. [Figure 1.
2. Make sure your feet are dry. Place bare feet on the scale’s conductive areas. Step onto the scale. The scale will automatically turn on and start measuring your weight. 3. Continue standing on the scale until the digits on the display flash 2 times, showing your final measurement. [Figure 1.2] If your smart scale is connected to the VeSync app, additional results (such as BMI, body fat, etc) will show in the app. [Figure 1.
Maintenance Calibrating the Smart Scale If the scale has been moved or flipped upside down, it must be calibrated to ensure accurate results. 1. Place the scale on a hard, flat surface. 2. Step on the scale with 1 foot until digits appear on the display, then step off. [Figure 2.1] 3. ” while calibrating, then “ The scale will show “ when calibration is complete. [Figure 2.2] [Figure 2.1] [Figure 2.
Cleaning the Smart Scale • Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture. • Do not use chemical or abrasive cleaning agents to clean the scale. Replacing the Batteries The display will show “ replaced. ” when the batteries need to be 1. Open the battery compartment on the underside of the scale. 2. Remove the old batteries and dispose of them properly. 3. Install 3 new 1.
Common Display Codes No Wireless Connection Wireless Connection Calibrating Overload Change Battery 16
Troubleshooting The scale doesn’t turn on. • Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment. Information flashes on the display and then disappears. • The batteries are low and may need to be replaced. The smart scale doesn’t connect with the VeSync app. • Make sure your phone’s operating system is running on iOS 9.0+ or Android 5.0+. • Close and relaunch the VeSync app.
My scale will only measure my weight, not my body fat or other metrics. • Set up your smart scale in the VeSync app. Your weight will show on the scale display, and more results will show on the app. • If you’re wearing shoes or socks, the scale cannot measure health metrics such as body fat. Step on the scale with bare feet. [Figure 3.1] • Make sure to place your feet on the scale’s conductive areas. [Figure 3.
Attributions iOS is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Apple App Store is a trademark of Apple Inc. Android and Google Play are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Etekcity Corporation is under license.
FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Limited One-Year Warranty Product Model Smart Fitness Scale ESF24 Series For your own reference, we strongly recommend that you record your order ID and date of purchase. TERMS & POLICY Etekcity Corporation (“Etekcity”) warrants this product to the original purchaser to be free from defects in material and workmanship, under normal use and conditions, for a period of 1 year from the date of original purchase.
This warranty does not extend to products purchased from unauthorized sellers. Etekcity’s warranty extends only to products purchased from authorized sellers that are subject to Etekcity’s quality controls and have agreed to follow its quality controls. All implied warranties are limited to the period of this limited warranty. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Customer Support If you have any questions or concerns about your new product, please contact our helpful Customer Support Team. Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com Toll-Free: (855) 686-3835 Support Hours Mon–Fri, 9:00 am–5:00 pm PST/PDT *Please have your order invoice and order ID ready before contacting Customer Support.
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