Users Manual

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8. Warranty Information
Terms & Policy
Etekcity warrants all products to be of the highest quality in material, craftsmanship, and service, effective from
the date of purchase to the end of the warranty period.
Etekcity will replace any product found to be defective due to manufacturer flaws based on eligibility. Refunds
are available within the first 30 days of purchase. Refunds are only available to the original purchaser of the
product. This warranty extends only to personal use and does not extend to any product that has been used for
commercial, rental, or any other use in which the product is not intended for. There are no warranties other
than the warranties expressly set forth with each product.
This warranty is non-transferrable. Etekcity is not responsible in any way for any damages, losses, or
inconveniences caused by equipment failure by user negligence, abuse, or use noncompliant with the user
manual or any additional safety, use, or warnings included in the product packaging and manual.
This warranty does not apply to the following:
Damage due to abuse, accident, alteration, misuse, tampering, or vandalism.
Improper or inadequate maintenance.
Damage in return transit.
Unsupervised use by children under 18 years of age.
Etekcity and its subsidiaries assume no liability for damage caused by the use of the product other than for its
intended use or as instructed in the user manual. Some states do not allow this exclusion or limitation of
incidental or consequential losses so the foregoing disclaimer may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which may vary from state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Additional 1-Year Warranty
You can extend your 1-year warranty by an additional year. Log onto www.etekcity.com/warranty and enter
your order number (for example, from Amazon or Houzz) to register your new product for the extended
warranty.
If you are unable to provide the order number for your product, please type a short note in the order number
field along with the date you received your product.
Defective Products & Returns
If your product proves defective within the specified warranty period, please contact Customer Support via
support@etekcity.com with your order number. DO NOT dispose of your product before contacting us. Once
Customer Support has approved your request, please return the unit with a copy of the invoice or your order
number.