User's Manual
Table Of Contents
- Table of Contents
- Specifications
- Safety Information
- Product Requirements
- Light Chart
- VeSync App Setup
- Configuration
- Functions
- Turning the Smart Outlet On/Off
- Schedules
- Timer
- Away Mode
- Settings
- Device Info
- Share Your Smart Outlet
- Delete Your Smart Outlet
- More Features
- Maintaining Your Smart Outlet
- Firmware Updates
- Resetting
- Troubleshooting
- FCC Statement
- Warranty Information
- Customer Support
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• For advanced users, check your router configuration:
∘ Make sure you don’t have too many devices connected to your
router on the 2.4GHz band. Your router may limit the number
of devices you can connect. Turn off this limit in your router
settings.
∘ If over 32 devices are connected to your router, you may not be
able to connect your air purifier.
∘ Disable portal authentication. If portal authentication is enabled,
the air purifier will not be able to access your WiFi network, and
setup will fail.
∘ Make sure that the DHCP service is enabled. This service is used
to assign an IP address to your outlet. If the DHCP service is
disabled, the outlet will not be able to obtain an IP address and
will not be able to connect to your WiFi network.
∘ Disable URL filtering.
∘ Open firewall ports. Your outlet needs to use ports 443, 4005,
1883, and 17273 to connect to your WiFi network.
∘ Disable MAC address filtering.
∘ Confirm that your ISP has not disabled ports 1883 and 17273.
Why do I need to turn on my phone’s location or GPS when I’m setting
up my outlet?
• Android
™
phones may require GPS or location services to be
turned on to search for nearby WiFi networks. This is necessary for
connecting your outlet to WiFi.
I can’t find the “Etekcity” access point during configuration.
• Press and hold the power button on the outlet for 5 seconds,
until the indicator light blinks to trigger Configuration Mode. The
“Etekcity” access point will appear in your list of available WiFi
connections.
• During Configuration Mode, the indicator light on the outlet will
alternate blinking blue and yellow. You will have 5 minutes to pair the
outlet with your phone.