User's Manual
Table Of Contents
- Table of Contents
- Specifications
- Safety Information
- Light Indicator Chart
- VeSync App Setup
- Configuration
- Functions
- Set Timer
- Away Mode
- Troubleshooting
- Warranty Information
- Customer Support
- Package Contents
- B-Create Schedule
- C-Create Schedule
- D-Create Schedule
- E-Create Schedule
- Create Schedule
- Product Diagram
- A-Create Schedule
- Product Requirements
- Wifi Indicator chart
- Intallation
- checking wires
- about the wires
- removing the old light switch
- installing the switch
- Indicator Lights
- Using the App
- RGB Light
- Maintaining Your Smart Dimmer Switch
- Customer Support
- Configuration
- WiFi Indicator
- Connection Schematic
- About the Wires
- Removing the Old Light Switch
- Installing the Smart Light Switch
- Installing the Smart Dimmer Switch
- VeSync App Setup
- Configuration
- Schedules
- Timer
- Smart Dimmer Switch Settings
- Share Your Smart Dimmer Switch
- Delete the Smart Dimmer Switch
- More Features
- Contact Customer Support
- Maintaining Your Smart Dimmer Switch
- Troubleshooting-1
- Warranty Information-1
- Customer Support-1
38
Contact Customer Support
You can contact our friendly Customer Support Team through
the VeSync app, in addition to the help line.
• To chat directly with our US office Customer Support Team,
tap Inbox at the bottom of the screen. Then, tap Online
support to send a chat message.
• To send feedback directly to our VeSync app team, tap More
at the bottom of the screen, then tap Contact Us. Please
note that our VeSync app team may have a longer response
time.
• You can also contact Customer Support by email or
phone (see page 46).
Note: Chat hours are Mon–Fri, 9:00 am–5:00 pm PST/PDT.
Messages sent outside chat hours will receive an email
response.