Operation Manual

FAQ 15-5
11.
My Pocket PC's Activesync cannot be executed or make a
connection. What should I do about it?
Answer:

Make sure you have installed the latest version Activesync 4.1. The CD
accompanying the product contains the software. If you have lost the CD,
you may download it from the Microsoft Website.

Make sure the charger cradle as well as the USB cable provided along with
the product are already connected up to your PC end.

Make sure you are not executing another program that uses the same serial
port you selected for operation during installation.

If your Activesync is still not working, remove the Activesync software at
the PC end and install it once again.