User Guide
Troubleshooting
Problems
Power
light
is
off
and
product
is
not
working; Signal
light
is
off
and
no
picture
output,
black screen.
Screen splash
or
pink
screen
Does
HOR
not
support
3.5mm
no
audio
output
or
noise
The remote control cannot
be
used normally
Hi:Jffll
™
HIGH
DEFINITION MULTIMEDIA INTERFACE
Dolby
is
a trademark
of
Dolby Laboratories.
Causes
Is
the
power
adapter
properly
connected and
the
HDMI
channel
is
selected correctly
HDMI cable
may
not
be
HDMI
2.0
specification may
be
too
long
HDMI cable
The
input
source may
not
support
HDR and
the
output
source
may
not
support
HDR
The current
audio
mode
may
be
at
5.1CH
1.
The remote control battery may
not
be
removed.
2. The remote control
is
not
aligned with
the
product
or
the
distance
is
too
far
away.
3. The battery may
be
depleted
Solutions
Please check
if
the
power
adapter is connected
properly and select
the
correct
HDMI
channel
Please use
the
standard
HDMI
2.0
cable,
the
input
or
output
cable length
does
not
exceed
SM,
4K@
30Hz and 1080P@ 60Hz,
input
and
output
cable
length
can
reach
1
OM
to
1
OM
Please make sure
the
input
source and TV
support HDR
Please select 2.0CH on
the
remote control
or
product
1. Please take
the
remote control card away.
2. When using
the
remote control, please align
the product's
IR
receiver and ensure
that
it
is
used within
the
8M
range.
3. Please replace the battery
£.et
he
re
a r (386) 492-8584
460 Walker Street, Holly Hill, FL 32117
The
Adopted
Trademarks HDMI, HDMI High-Definition Multimedia Interface, and
the
HDMI
Logo
are trademarks
or
registered trademarks
of
HDMI Licensing
Administrator, Inc.
in
the
United States and other countries.
All
other trademarks, registered trademarks,
or
service marks are
the
property
of
their
respective owners.