User's Manual

FRX1 OWNER’S MANUAL
7
SERVICE FOR YOUR PRODUCT
To obtain service for your product, we recommend rst
contacting an Etón service representative at 800-872-2228
US, 800-637-1648 Canada or [phone] for problem
determination and trouble-shooting. If further service is
required, the technical staff will instruct how to proceed
based on whether the radio is still under warranty or needs
non-warranty service.
WARRANTY
If your product is still in warranty and the Etón service
representative determines that warranty service is needed,
a return authorization will be issued and instructions for
shipment to an authorized warranty repair facility.
Do not ship your radio back without obtaining the return
authorization number.
NON-WARRANTY
If your product is no longer under warranty and requires
service our technical staff will refer you to the nearest repair
facility that will be able to best handle the repair.
For service outside of North America, please refer to the
distributor information included at time of purchase/receipt.