User's Manual

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SPECIFICATIONS

Chipset: Realtek lower-power SOC BLE; BT 5.0;

Maximum access code: 100

Maximum ngerprint inputs: 50

Hardware encryption: ECC asymmetric encryption chip

Software encryption: AES 128

Waterproof: IP65 (Exterior Assembly)

Numeric keypad: touchscreen keypad

Lock material: zinc alloy

Battery: 4

AA batteries

Battery life: 365 days (if open and close the door for 10 times per day)

Times to unlock and lock: 250,000 times (mechanical)

TROUBLESHOOTING

1. How can I unlock the door if the Smart Lock doesn’t work?

①

Press the Reboot button on the bottom to restart the Smart Lock.

②

Use the provided key to unlock.

2. How can I unlock the door if the Smart Lock’s battery runs low?

①

Insert a micro USB cable into the micro USB port and use a portable battery to

power the Smart Lock.

②

Use the access code to unlock.

3. How to delete the access code?

Open your eufy Security app, and repeat steps mentioned in “Pair Your Phone with the

Smart Lock” to pair. Then you can delete the access code.

4. The Smart Lock ringtone is too loud.

Open the eufy Security app and pair your phone with your Smart Lock. You can set the

ringtone volume on the eufy Security app.

5. Why the Smart Lock’s battery drains so quickly?

• Make sure you use the standard battery.

• Check whether the Smart Lock is installed properly.

• Check whether the Smart Lock can be locked or unlocked smoothly using the

thumbturn; If not, detach and install the Smart Lock again.

• Check whether water spills in the Interior Assembly. Exposure to water will drain

the battery quickly.

• Contact Customer Service for technical support via eufy Security app or email.

For troubleshooting, check the installation video and instructions. Or you can contact

Customer Service staff for technical support via eufy Security app or email.