User's Manual
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• Successfully calibrated: The button LED turns white for 2 seconds and then off.
The voice prompt “calibration complete” can be heard.
• Fail to calibrate: The
button and status LED turn solid red for 2 seconds and then
off. The voice prompt “The deadbolt is stuck. Please return to the installation and
try again.” can be heard.
Note: If the eufy Security app fails to calibrate the lock, check whether the door has
been installed correctly and try again.
Set Access Code
After the lock is calibrated, the eufy Security app will prompt you to name your Smart
Lock and set an access code. Follow the on-screen instructions to complete the process.
The access code should be 4 to 8 characters.
Note: If you do not set the passcode and click “Return”, a message “initialization
unsuccessful” will appear. Click the card to enter the Smart Lock page. The
message “Continue or remove the device” will appear.
Set Scramble Passcode
A scramble passcode is a series of random numbers that you can input to prevent
others from spying on your actual access code. It is ideal for those living in a condo with
neighbors passing by all the time.
To set a scramble passcode, go to Settings on the eufy Security app. The scramble
passcode should be no more than 12 digits in total.
Other Settings
The Smart Lock supports many features that you can congure using the eufy Security
app. The features are listed as follows:
• Add up to 100 users
• Set language: English
• Synchronize time for lock with the time on your phone
• Customize voice volume for the Smart Lock
• Customize the time duration for automatic door-locking. You can set the
countdown duration to be up to 3 minutes.
• Enable or disable sound effect
• Automatically record door opening and locking log
• Failsafe mode: After 5 consecutive failed attempts to register your ngerprint, the
ngerprint will be disabled but the access code can be used.
• After 5 consecutive failed attempts to input the access code, neither access code
nor the ngerprint scanner can be used.
• Check device information
OTA Update (Optional)
If your device requires an OTA update, the app will force you to update OTA. Follow the
onscreen instructions to complete the process. If no OTA update is required, the app will
automatically skip this process and enter “the setup complete” page.
Note:
• When the battery power level is lower than 25%, OTA update is not allowed.
• After OTA is successfully updated, wait for 1 minute and then reboot the
Smart Lock.