User's Manual

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Other Settings
The Smart Lock supports many features that you can congure using the eufy Security
app. The features are listed as follows:
• Add up to 100 users;
• Set languages: English
• Synchronize time for lock with the time on your phone
• Customize voice volume for Smart Lock
• Customize the time duration for automatic door-locking. 1 minute by default, you
can set the duration within 3 minutes.
• Set time duration for errors in door locking (180 seconds by default)
• Enable or disable sound effect
• Automatically record door opening and locking log
• Wrong-try protect: After 5 consecutive times’ ngerprint error, the ngerprint
will be disabled but passcode can be used.
• After 5 consecutive times’ passcode error, neither passcode nor ngerprint can
be used.
• Scramble passcode: Set to off by default
• Check device information
OTA Update (Optional)
If your device requires OTA update, the app will force you to update OTA. Follow the
onscreen instructions to complete the process. If there is no OTA Update required, the
app will skip this process automatically to enter “the setup complete” page.
Note:
• When the battery power level is lower than 25%, OTA update is not allowed.
• After OTA is successfully updated, wait for 1 minute and then reboot the
smart lock.
BASIC OPERATIONS
Unlock the Door
You can unlock the door using a valid access code, ngerprint, eufy Security app, or the
provided key.
To unlock the door:
Option 1: Use the ngerprint
1. Input your ngerprint and wait until the ngerprint breathing light breathes blue once.
The door will be unlocked within 1 second.
2. If not, the light will breathe red once. Repeat the steps to unlock.
3. If you fail to unlock the door for 5 times using the ngerprint, the smart lock will be
locked. Use the access code instead.
Option 2: Use the access code
1. Press any key or touch the touchscreen to wake up the keypad. The keypad will light
on.
2. Enter an access code. If the access code is right, press the √ button. The door will
unlock. If the access code is wrong, press and enter a new code.
• Valid access code: The √ button turns solid white for 2 seconds.
• Access code error: The button blinks red for 2 seconds. A beep will be heard.
If you fail to unlock the door for 5 consecutive times using the access code, you can also
follow the in-app instructions or use the provided key to unlock the door.
Option 3: Use the eufy Security app
1. Open the eufy Security app, the app will search for smart lock Bluetooth, and connect.
2. Follow the onscreen instructions on the eufy Security app to unlock the door.
Option 4: Use the provided key
If you fail to unlock the door for 5 consecutive times using the access code, use the
provided key to unlock the door.