Use and Care Manual

www.eureka.com 13
Problem solving
!
Make sure vacuum is turned off and power cord is unplugged.
NOTICE: Thermal cut-off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor
overheating.
If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and
unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full
dust cup, blocked hose or clogged lter. If these conditions are found, x them and wait at
least 30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug
the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka
Customer Service HELPLINE at 1-800-282-2886.
Problem Solution
Motor will not start. • Push plug securely into outlet, try another outlet or check
circuit breaker.
• Step on power switch to turn vacuum on.
• See detailed “thermal cut-off” instructions above.
Vacuum cleaner does
not clean oors.
• Empty dust cup, clean and/or change lter.
• Clean or replace lter regularly to maintain suction.
• Check vacuum height adjustment knob position.
• Clean brushroll if needed. Page 11.
No suction at the end
of hose or wand.
• See other solutions above.
• Remove clogs from the hose or wand that restrict
the airow. Page 10.
Burning smell;
brushroll will not turn.
• Check brushroll for debris.
• Replace broken or out of shape belt. Page 12.
Vacuum is hard to push. • Adjust vacuum height knob to a higher position.
• Check brushroll for debris and clean if needed. Page 11.
Turbo brush will not
turn.
• Check turbo brush for debris. Page 11.
Cord will not retract. • Pull out slightly and then step on the cord rewind pedal again.
• Make sure the cord has a clear path and is not twisted.