User Manual

16
Before calling the technical service, perform the
verifications described below.
The appliance does not work:
Ensure that the power cable is plugged in.
The induction zones do not produce heat:
possible cause: the container is not appropriate
(it does not have a ferromagnetic bottom or is
too small).
Possible solution: check that the bottom of the
container attracts a magnet, or use a larger con-
tainer.
A humming is heard when starting to cook in
the induction zones:
possible cause: with containers which are not
very thick or not of one piece, the humming
results from the transmission of energy directly
to the bottom of the container.
Possible solution: the humming is not a defect,
but if you wish to avoid it anyway, reduce the
power level slightly or use a container with a
thicker bottom, and/or of one piece.
The touch control does not light up or, des-
pite lighting, does not respond:
possible cause: no heating zone has been
selected.
Possible solution: be sure to select a heating
zone before operating it.
Possible cause: there is humidity on the sen-
sors, and/or your fingers are wet.
Possible solution: keep the touch control surfa-
ce and/or your fingers clean and dry.
Possible cause: The locking function is activa-
ted.
Possible solution: unlock the controls.
The sound of a fan is heard while cooking,
which continues even after cooking has
ended:
possible cause: the induction zones have a fan
to keep the electronics cool.
Possible solution: this only operates when the
electronic circuits get hot. It stops again when
the circuits cool whether the hob is turned on or
not.
When frying or cooking stew, it seems as
though the energy of the induction zones
decreases ("the induction element heats
less"):
possible cause: If the temperature of the glass
or of the electronic system becomes too high
while cooking, an auto-protection system will
begin working which regulates the power of the
heating elements so that the temperature does
not continue increasing.
Possible solution: excess temperature problems
during cooking only occur in extreme situations
(an extended period of time cooking at maxi-
mum power) or when installation is inadequate.
Verify that installation has been done in accor-
dance with the indications in the instructions
manual.
A heating element goes off and the message
C appears.
Possible cause: the glass is too hot.
Possible solution: remove the cookware and let
the glass cool down.
The hob suddenly starts to bleep.
Possible cause: there is a cloth, container or
liquid on the Touch Control.
Possible solution: remove any object covering
the Touch Control and/or clean any liquid that
might have been spilt on it.
Possible cause: the timer was activated and the
preset time has finished.
Possible solution: touch the clock sensor to
deactivate the bleep.
If something does not work