User manual

EURO User Manual
Disclaimer
Page 49
EURO includes the facility to send electronic signals to an Alarm Receiving Centre (ARC), and also to
send SMS text messages to mobile telephones.
Alarm, etc. signals may be transmitted via a PSTN link, using a variety of formats, to suitable
receiving equipment located at the premises of an independently operated Alarm Receiving Centre.
Provision is also made for the use of third-party device to transmit signals to an Alarm Receiving
Centre by means of the PSTN, GSM, IP or other network.
The SMS facility uses a PSTN connection to a special SMS Centre (SMSC), where the information is
transferred to the GSM network for delivery to the client's designated mobile telephone(s). The SMSC
services are provided by GSM network operators or other reputable companies, whose operation is
outside of the control or influence of Castle Care-Tech.
Castle Control Panels have an embedded premium rate telephone number that is used to contact a
Castle host computer prior to commissioning, in order to download the SMSC details and
appropriate call routing authorisation. The control panel will continue to contact this CHC at regular
intervals, to verify the operation and update and confirm the routing information and authorisation as
appropriate. The charge for this service is raised by the use of the "premium rate" telephone number.
Please check with your installer for exact charges. In order for the SMS service to work, you must not
have 09 or 07 numbers disabled on the telephone line.
Whilst we will use our best endeavours to resolve any issues relating to these uses of equipment
manufactured by us, Castle Care-Tech are in no way responsible for the operation of the PSTN or
other transmission media, the Alarm Receiving Centre (ARC) or the SMSC - or for the end-to-end
security and delivery of information and messages involved.
EURO is designed to automatically disable certain functionality. The factory default settings are as
shown below:
Intruder Alarm Signal
After 3* unconfirmed alarms in the same area or 1
confirmed alarm.
Tamper Alarm Signal
After 3* unconfirmed alarms in the same area or 1
confirmed alarm.
Keypad
After 30 keypresses without entering a valid code, keys are
disabled for 90 seconds. After reinstatement, this will be
repeated after each 7 keypresses until a valid code is
entered.
Tag Reader (or Tag at a
keypad)
After 6 presentations of an invalid tag, the reader will be
disabled for 90 seconds. After reinstatement, this will be
repeated for each invalid tag until a valid tag is used.
* This figure is programmable by the installing company