Instruction manual

Instruction manual αlpha DO 2000
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10 GENERAL INFORMATION
10.1 Warranty
Eutech Instruments warrants this product to be free from significant deviations in material and
workmanship for a period of one year from the date of purchase. If repair is necessary and not
the result of abuse or misuse within the warranty period, please return by freight pre-paid and
amendment will be made without any charge. Eutech Instrument Customer Service Dept. will
determine if the product problem is due to deviations or customer abuse. Out-of-warranty
products will be repaired on an exchange basis at cost.
10.2 Packaging / Scope of delivery
The instrument is packaged in a corrugated box with an instruction manual and the following
accessories:
Wall mount version:
• Plug, nylon, black, 2 pcs
• PG13.5, cable gland, 3 pcs
• Connectors, one each of 5 way (5.08 mm), 9 way (7.62 mm), 13 way (3.5mm), 8 way
(3.5mm)
10.3 Return of goods
Before returning goods for any reason whatsoever, Customer Service Dept. has to be
informed in advance. Items must be carefully packed to prevent damage during shipment, and
insured against possible damage or loss. Eutech Instruments will not be responsible for any
damage resulting from careless or insufficient packing.
Warning: Shipping damage as a result of inadequate packaging is the user's/distributor’s
responsibility, whoever applicable. Please follow the guidelines below before shipment.
10.4 Guidelines for returning unit for repair
Use the original packaging material if possible when shipping the unit for repair. Otherwise
wrap it with bubble pack and use a corrugated box for better protection. Include a brief
description of any faults suspected for the convenience of Customer Service Dept., if possible.
10.5 Maintenance and Cleaning
Maintenance
The αlpha DO 2000 contains no user repairable components. Please contact Eutech
Instruments or its distributor if there is any problem with the unit.
Cleaning
To remove dust, dirt and spots, the external surfaces of the transmitter may be wiped with a
damp, lint-free cloth. A mild household cleaner can also be used if necessary.