User Guide

Instruction Manual CyberScan pH 11 / 110
56
10.5 Trouble-shooting Guide
a) Problem: Unable to PRINT
When press PRINT key on pH 110 meter, nothing is printed.
POSSIBLE CAUSES SOLUTIONS
You have not "ENABLE CONNECTION" in
the Data Acquisition program.
Click on "ENABLE CONNECTION" in the
Data Acquisition program.
The "Communication Settings" in the Data
Acquisition program is different from
meter's setup.
Match the COM port number, baud rate,
parity and stop bits information between the
Data Acquisition program and the meter.
The COM port number in the Data
Acquisition program is wrong.
Change the COM port number (1 or 2) in the
Data Acquisition program.
Your computer's COM port setting may be
wrong.
Check your computer's hardware settings
(through Windows OS, BIOS, or any other
OS) and refer to computer's manual or
consult with the computer's manufacturer.
You may have used the wrong
communication cable.
Make sure you use the RS232C cable
supplied together with the meter (Part No.
EC-CA01M09F09).
Check the RS232C configuration as
described in the meter's instruction manual.
To report any bugs, please e-mail to [e-mail]