Specifications
Instruction Manual    Alpha DO 500 
37 
8. Troubleshooting 
Problem 
Cause 
Solution 
Power on, but no 
display 
a) Loose connections 
b)  Power cables not in 
correct polarity (+ & -) 
c)  Incorrect output voltage 
of the power supply 
a)  Ensure cables make good 
contact 
b)  Re-wire loop cables with 
correct polarity 
c)  Use a power supply with 
specified output voltage 
Unstable dissolved 
oxygen reading 
a)  Air bubbles in electrode 
b) Dirty electrode 
a)  Tap electrode to remove air 
bubbles 
b)  Clean electrode and 
recalibrate 
Oscillating 
temperature readings 
a) Electrical noise 
interference 
a)  Ensure shield wire is 
properly connected to pin 7 
Slow response  a) Dirty / Oily electrode  a) Clean electrode 
Blinking ATC  a)  No temperature probe 
connection during ATC 
mode 
a) Ensure temperature 
sensing cable makes good 
contact 
Blinking electrode 
annunciator 
a)  Error in calibration  a)  Ensure calibration standard 
solution is not 
contaminated. Ensure 
electrode is clean. 
Or (Dissolved 
oxygen) 
a) Dissolved oxygen 
electrode is not 
connected 
a)  Ensure electrode makes 
good contact with 
Transmitter 
Or (Temperature)  a)  Temperature probe is 
not connected when 
ATC enabled 
a)  Ensure electrode makes 
good contact with 
Transmitter 










