DIR911 INSTANT RECALL RECORDER QUICK REFERENCE GUIDE MAIN Screen - is where all operations begin. From this screen, the user can record, play, cycle through messages, restore to current message, and check saved messages. 18-May-00 11:45:32 Ready 0000000000000000 RESTORE PREV MSG RESTORE Msg # 001/999 17 May 00 00:00:00 Msg Len 00:00:00 NEXT MSG SYSTEM changes the current message to the last recorded message. PREV MSG (previous message) changes the current message to the one before and starts to play it.
Installation and Operation Eventide Model DIR911 Digital Instant Recall Fifth Edition ©2000 Eventide Inc. One Alsan Way Little Ferry, NJ 07643 USA 201-641-1200 http://www.eventide.com logger@eventide.
Table of Contents Introduction to the DIR911....................................................................................................... 1 Initial Setup............................................................................................................................... 2 Connecting the Unit................................................................................................................. 2 Factory Default Settings ..........................................................
©2000 Eventide Inc. DIR911 Instant Recall Recorder Eventide Model DIR911 - Digital Instant Recall Operator’s Manual Introduction to the DIR911 The Eventide DIR911 is an instant recall recorder that takes telephone and/or auxiliary inputs and stores an incoming or outgoing audio message in digital memory, from which it is then immediately available for playback. The standard unit comes with approximately 64 minutes of audio storage, with an upgrade to 128 minutes of storage easily installed in the field.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. Initial Setup UNPACKING THE UNIT The Eventide DIR911 is shipped with a power supply (cable attached), an RJ-11 cable, this manual, and the Quick Reference Guide. Connecting the Unit (A) Power Supply WARNING: Improper power supply connection can damage the DIR911 and can cause electric shock.
©2000 Eventide Inc. DIR911 Instant Recall Recorder Factory Default Settings Time Source - Internal Time Code Format - 0 Auxiliary Channel Input Gain - 0.0 dB Auxiliary VOX hold time - 6 seconds Auxiliary VOX threshold level - +16 dB Telephone Channel Input Gain - 0.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. Please enter your password: 00000 CURSOR DECREASE INCREASE DONE Simply press DONE to step to the CONFIG screen. NOTE: The ENTER CONFIG/PASSWORD screen is bypassed when the unit security level is LOW. CONFIG Screen - Leads to Clock and System Configuration Configuring the DIR911 CLOCK SYSTEM DONE From this screen, you can configure the clock (setting the time and time source), and/or change the settings of the parameters listed above.
©2000 Eventide Inc. DIR911 Instant Recall Recorder TIME SOURCE Screen - Change/View the time source , time code format, and last acquired external time Time Source: INTERNAL Format: 0 Last Acquired Time: 13-May-00 00:00:00 CHANGE FORMAT DONE Here you can set the DIR911 to synchronize to an external time source. The DIR911 accepts NENA Standard Time Code Formats 0, 1, or 2. (See Appendix A for actual data format 0, 1, and 2 information) The format can be changed by pressing the format key.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. 0.25 seconds; this can be changed. SYSTEM allows you to view system information and/or configure the DIR911. The ‘Ready’ message on the display is the unit status.
©2000 Eventide Inc. DIR911 Instant Recall Recorder fastest); 100% is normal speed. Note: If the DIR911 unit is in HEAVY TRAFFIC mode, the PLAY screen allows the user to switch between messages without having to return to the main screen.
DIR911 Instant Recall Recorder ©2000 Eventide Inc.
©2000 Eventide Inc. DIR911 Instant Recall Recorder does not want this message to be erased, s/he can “save” the message (indicated by an asterisk * next to the message number). It will be stored in a separate section of memory reserved for this purpose. If the user wants to cancel the save, s/he simply presses the “Save” key again. The * will disappear and the message can now be recorded over as new messages come in. Recall Key Used to play back a given message.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. Telephone Input Gain: 0.0dB Auxiliary Input Gain: 0.0dB CURSOR DECREASE INCREASE DONE If you want to “boost” the strength of the input signal of either the telephone or auxiliary inputs, the input gain for the appropriate channel can be changed here. As the number is increased from 0.0dB (the default value), it acts like an input volume control; the higher the input gain, the higher the input signal volume.
©2000 Eventide Inc. DIR911 Instant Recall Recorder SET RECORD ACTIVATION Screen - Set the record activation to VOX, Off Hook, or External closure Record Activation by: VOX CHANGE DONE From this screen, you can select the type of record activation to use on the telephone line input (the auxiliary input uses VOX activation only). There are three ways of triggering the DIR911 to start recording: 1. 2. 3.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. TEST/ADJUST OFF HOOK ACTIVATION Screen - Test/adjust the off hook record level Adjustment on back of unit sets on/off hook record level Phone is currently: ON HOOK DONE First, make sure that the phone is on the hook and the display reads “ON HOOK.” If it does not, adjust the trim pot labeled “Off Hook Adjust” (on the back of the unit) until the display reads “ON HOOK.” When you lift the phone off the hook, the display should say “OFF HOOK.
©2000 Eventide Inc. DIR911 Instant Recall Recorder “DECREASE” and “INCREASE” keys adjust the VOX level accordingly. Press “DONE” to select the value displayed. SET VOX HOLD TIME Screen - Set the VOX signal hold time Telephone VOX hold time: 6.0 seconds Auxiliary VOX hold time: 6.0 seconds CURSOR DECREASE INCREASE DONE The VOX hold time is the length of time that the unit will continue to record after a loss of input signal.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. BEEP CONFIGURATION Screen - Enable/Disable beep, set level of beep tone on telephone line The beep is currently: DISABLED CHANGE CONSTANT DONE This is the beep configuration screen. A 1kHz beep tone can be injected on the phone line to let the user and others know that they are being recorded. “CHANGE” steps between enabled and disabled. When the CONSTANT key is activated, a constant beep tone is added to the telephone input signal.
©2000 Eventide Inc. DIR911 Instant Recall Recorder MESSAGE INFORMATION Screen - Leads to Change/View message information Call Counter and Message Information TOTAL CALL CNT DONE From the message information screen, you can look at information on all messages. You can view time and number of messages recorded, time and number of messages saved, time available for recording, and a 100000 call counter. You can also reset all message information.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. Here you can see how many calls have been received by this particular DIR911 since the unit was powered on or since the last call counter reset, whichever is the more recent. This feature can be used to analyze the activity of a given operator over a period of time, to check the number of calls a given location makes and receives in a given day, etc. By pressing “RESET CNT,” you will reset the call counter to 0 and start it up again.
©2000 Eventide Inc. DIR911 Instant Recall Recorder CHANGING SECURITY LEVEL Screen - Change the security level Current Security Level: HIGH SECURITY CHANGE DONE There are two levels of security available in the DIR911: HIGH and LOW. If the DIR911 is set to low security, there is no password protection. If it is set to high security, you can only edit the DIR911 configuration information by entering your password. High security is most useful when only one person (e.g.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. Here, the serial IO communication rate can be configured. Pressing “CURSOR” jumps from quantity to quantity; “CHANGE” changes the value of the quantity where the cursor is; and “PORT” changes the current port being configured.
©2000 Eventide Inc. DIR911 Instant Recall Recorder Line #: 01 Column #: 01 Length: 10 Set the location in the ALI data stream to correspond to the incoming phone # LINE COLUMN LENGTH DONE When ALI data are available, the DIR911 can extract the telephone number identification of the calling party from these data. You will need to set the line #, column #, and the length of the incoming caller’s phone number.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. ensures that the correct version of firmware is saved so that, if an error occurs, the DIR911 can re-load this previous version and continue operation. Connect the computer carrying the new firmware upgrade to Port A of the DIR911. The serial IO configuration of the computer must match the remote control port IO for this to operate properly. When this is done, press “LOAD” and the LOAD UPGRADE screen shown below will appear.
©2000 Eventide Inc. DIR911 Instant Recall Recorder TRAFFIC Screen - Switch between LIGHT or HEAVY traffic This DIR911 has: HEAVY TRAFFIC Heavy traffic allows user to jump from message to message in Recall mode CHANGE DONE In LIGHT traffic mode, user can move about in the selected message by pressing Recall and moving to the PLAY screen, but must return to the main screen to get to another message. In HEAVY traffic mode, user can move to the next message directly from the PLAY screen.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. Figure 1 - DIR911 Rack Mount Unit Front View DISPLAY Eventide MODEL DIR 911 - RM SOFT KEYS Digital Instant Recall SAVE/UNSAVE KEY INTELLI-CLEARTM SPEED CONTROL Save RECAL KEY Speed Soft Keys Recall RE-RECORD 3.5mm JACK Phones Volume Slow Fast Monitor Out Adj Re-Record Adj Out RE-RECORD LEVEL ADJUSTMENT SPEAKER GRILL LIVE MONITOR 3.
©2000 Eventide Inc. RJ-11 PHONE LINE INPUTS DIR911 Instant Recall Recorder Eventide MODEL DIR 911 - RM Digital Instant Recall CAUTION: REFER SERVICE TO QUALIFIED PERSONNEL. NO USER SERVICEABLE PARTS INSIDE. Beep Adjust Telephone Line POWER REQUIRED 12 VDC, 1.0A Use only the Off Hook Adjust Aux Audio In Port A Port B Port C Power/UPS supply provided. On Off POWER SUPPLY INPUT +12V 1.
©2000 Eventide Inc. DIR911 Instant Recall Recorder Eventide MODEL DIR 911 - DT Eventide MODEL DIR 911 - DT Slow Speed Soft Keys LIVE MONITOR 3.5mm JACK LIVE MONITOR LEVEL ADJUSTMENT Fast Digital Instant Recall Phones Save Recall Volume Digital Instant Recall Adj Monitor Out Re-Record Adj Out DISPLAY SOFT KEYS SAVE/UNSAVE KEY RECAL KEY SPEAKER GRILL INTELLI-CLEARTM SPEED CONTROL RE-RECORD 3.
©2000 Eventide Inc. DIR911 Instant Recall Recorder Figure 4 - DIR911 Desk Top Unit Rear View Eventide MODEL DIR 911 - DT RJ-11 PHONE LINE INPUTS Digital Instant Recall MADE IN USA CAUTION: REFER SERVICE TO QUALIFIED PERSONNEL. NO USER SERVICEABLE PARTS INSIDE. Beep Adjust Telephone Line POWER REQUIRED 12 VDC, 1.0A Use only the Off Hook Adjust Aux Audio In Port A Port B Port C Power/UPS supply provided. On Off POWER SUPPLY INPUT +12V 1.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. Appendix A - DIR911 Accepted External Time Source Protocols The DIR911 will synchronize to the NENA RS-485 standard time code formats 0, 1, or 2. Here are the formats and what the characters mean: The Eventide ECW-40 supports the following RS-232/485 protocols.
©2000 Eventide Inc. DIR911 Instant Recall Recorder Appendix B: Chassis Grounding All new DIR911s now include a grounding stud on the rear panel. A grounding hardware kit shipped with each unit includes one #10 nut, one lock washer, two flat washers, and one crimp lug. It is recommended that a ground wire (#18 AWG) be connected between the DIR911 and safety ground. DIR911 Rear Panel Stationary Nut (do not remove) Flat Washers Lock Washer Nut Crimp Lug #18 AWG Wire. Connect to safety ground.
DIR911 Instant Recall Recorder ©2000 Eventide Inc. Appendix C: Auxiliary Audio Input Connections It is recommended that there be no direct ground connection between the console and the DIR911.
©2000 Eventide Inc. DIR911 Instant Recall Recorder Appendix D - FCC Part 68 Telecommunications Statement This device complies with Part 68 of the Federal Communications Commission (FCC) rules. On the rear surface of this device is a label that contains the FCC registration number and the ringer equivalence number (REN) for this device. If requested, this information must be provided to the telephone company. The USOC jack required is RJ-11C (standard modular jack).
