User's Manual

21
Troubleshooting:
 Cannot power on the Device
 Connect the su
pp
lied AC/USB Ada
p
tor.
T
 Cannot
g
o online

Check if your Wi-Fi setting is correct, proper password may be needed.
 Check if
y
our router is workin
g
properl
y
.
 Check
y
our si
g
nal bar on the Device. It ma
y
not be connected due to weak si
g
nal.

Earphones do not transmit sound
Ear
p
hone volume is
p
oor.


Tr
y
another music file.
 Screen is flashin
g
after power on is performed


Short of power, please charge the battery.
 How to buy/download the applications from the internet

Make sure
y
our device is alread
y
hooked up to Wi-Fi/ networks.

Press Opera Mini, Amazon Appstore, Soc.io Mall, Goo
g
le Pla
y
icon on the home pa
g
e.

Search, Bu
y
, Download and Install the desired a
pp
lications b
y
followin
g
the on screen
instr uction.
Warning: Personal details and Credit Card information may be required, please stay Alert !
 Unable to Read Ebook
 Application Amazon Kindle alread
y
installed in the device. Make sure
y
ou are usin
g
the
“Amazon Kindle” APP to read the ebooks bought from Amazon.

Some online bookshops require their own application to bu
y
, download, read and
manage ebook purchases. Applications can be downloaded from the web or by going
into the Opera Mini or Amazon APP store and searching for a suitable one.
 Barnes and Nobles uses its own reader a
pp
lication, called “Nook”. Most other book
stores will use third party applications such as Aldiko, which can be download from the
Opera Mini or Amazon APP store.

Media files can't be found:

Ifnewfileswereaddedontothedevice;clickthe"FileBrowser"iconontheAPPS
menu to search.

Use correct Apps to open correspondin
g
media files. Click “Galler
y
”toviewphotos.
Click “Play Music” to play music.

How to enter the Settin
g
s menu while applications/pro
g
rams are runnin
g
 After turning on the application/program, Touch the Option button where is normally
listed on the bottom of the screen to enter settings menu. Set each setting as
instructed by the on screen instructions (functions depend on the software of the
applications).
 Cannot hook up with Wi-Fi or the Wi-Fi si
g
nal is weak
 Make sure Wi-Fi is available in your location and y ou are authorized (with correct
password) to hook up it.
 The device may be too far from the signal source. Move your device closer to the
signal
source.
 How to remove
p
ersonal data/email accounts from the device:
 In the settin
g
s menu, select and enter “Backup & reset” settin
g
.
 Touch “Factor
y
data reset” button to enter.

Touch “Reset tablet ” button.

Touch “Erase ever
y
thin
g
” button to start reset. Wait until the device finishes resettin
g
b
y
itself. The device will turn off automatically. (It may need a few minutes).
IMPORTANT:
After Factory Data reset, all users’ data (users installed applications, passwords,
e-mail accounts, Gmail accounts, media files etc...) will be deleted. Backup this
data before resetting.