Performance Series Embedded DVR HRG4 HRG8 HRG16 User Guide Document 800-12005V1 – Rev A – 08/2012
User Guide
Revisions Issue Date Revisions A 08/2012 New document 800-12005V1 to replace 800-12005. Replaced various screen shots throughout to improve quality and legibility. Edited the system diagram. Replaced the front-panel photograph for the HRG8/HRG16 model, and rear-panel photographs of the HRG8 and HRG16 models. Added the Cautions and Warnings, Regulatory Statements, Safety Instructions, and Warranty and Service sections and the Specifications appendix. Added the About This Document chapter.
Cautions and Warnings CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING A RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THE UNIT. THIS SYMBOL INDICATES THAT IMPORTANT OPERATING AND• MAINTENANCE INSTRUCTIONS ACCOMPANY THIS UNIT.
| Performance Series DVR User Guide Europe The manufacturer declares that the equipment supplied is compliant with the essential requirements of the EMC directive 2004/108/EC, conforming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 60950 for Electrical Equipment safety. Waste Electrical and Electronic Equipment (WEEE) Correct Disposal of this Product (applicable in the European Union and other European countries with separate collection systems).
| 7 10. SERVICING - Do not attempt to service this unit yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 11. REPLACEMENT PARTS - When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.
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Contents | 9 Contents 1 Figures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 About This Document . . . . . . Overview of Contents. . . . Related Documents . . . . Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
| Performance Series DVR User Guide Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 6 Backup. . . . . . . . . . . . . Backing Up Recorded Files . . Exporting Files . . . . . . . Exporting Video Clips . . . Managing Backup Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents | 11 Appendix A Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Appendix B Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Troubleshooting the HRG DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Troubleshooting the IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Appendix C Specifications . . . . . . . . . . .
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| 13 Figures Figure 1-1 System Diagram (HRG4 DVR shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Figure 1-2 HRG4 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Figure 1-3 HRG8 and HRG16 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Figure 1-4 IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Figure 1-5 Virtual Keyboard . . . . . . . . .
| Performance Series DVR User Guide Figure 6-1 Record Backup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Figure 6-2 Video Search Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Figure 6-3 Export Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Figure 6-4 Backup Progress Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
| 15 Figure 10-3 Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Figure 10-4 Advanced Camera Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Figure 10-5 Setting Mask Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Figure 11-1 HDD Management Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Figure 11-2 HDD Group Settings Menu . . . . .
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| 17 Tables Table 1-1 HRG4 Front Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Table 1-2 IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Table 1-3 Mouse Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Table 1-4 Virtual Keyboard Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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About This Document This document introduces the HRG Performance Series DVRs. It covers how to install and operate the HRG Performance Series DVRs. This document is intended for system integrators, installers, and end-user operators.
| Performance Series DVR User Guide • Chapter 12, HRG DVR Management, explains how to configure system settings such as language, time zone, date and time, mouse speed, and password; how to configure the RS-232 port, how to manage user accounts and system configuration; how to update the firmware; how to restore default settings; how to view system information and system logs. • Appendix A, Glossary, explains commonly used terms in this guide.
| 21 Font What it represents Swiss721 BT Bold Words or characters that you must type. The word “enter” is used if you must type text and then press the Enter or Return key. Italic Example Enter the password. Menu titles and other items you select Double-click Open from the File menu. Buttons you click to perform actions Click Exit to close the program. Placeholders: words that vary depending on the situation Enter your user name.
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1 Introduction 1 This chapter introduces the Honeywell HRG 4-Channel, 8-Channel, and 16-Channel Performance Series DVRs and provides an overview of how to operate the HRG DVR using various methods. Overview Developed using the latest technology, the Honeywell HRG Performance Series DVRs (HRG DVRs) combine the latest in advanced H.264 video encoding and decoding technologies to deliver high performance, rock-solid reliability, and longer recording times.
| Performance Series DVR User Guide Local Monitoring Features • Up to 1280 × 1024 resolution for VGA output display. • Simultaneous VGA and CVBS output. • Multi-camera video live view, with an adjustable camera order. • Group switch, manual switch, and automatic cycles modes that are selectable for video live view, with a configurable auto-cycle period. • Digital zoom in live mode. • Shield of assigned channels for live view. • Privacy masking support.
Introduction | 25 Alarm and Exception Features • Configurable arming time for alarm in/out. • Support of various exception alarm types, including: alarms for video loss, motion detection, video tampering, unmatched video in/out format, illegal access, network disconnection, IP conflict, hard disk error, and hard disk full.
| Performance Series DVR User Guide Figure 1-1 System Diagram (HRG4 DVR shown) Operating the HRG DVR You can use the following tools to navigate and operate your HRG DVR. • the front panel controls (see Front Panel on page 26) • the IR (Infrared) remote (see Using the IR Remote Control on page 29) • a mouse (see Using a USB Mouse on page 30) • the virtual keyboard (see Using the Virtual Keyboard on page 31) Front Panel Familiarize yourself with the front panel controls for your HRG DVR. www.
Introduction | 27 HRG4 Front Panel Figure 1-2 1 HRG4 Front Panel 2 3 Table 1-1 Position Control/Indicator 1 Status Indicators 4 5 6 HRG4 Front Panel Controls and Indicators Function POWER Turns green when the HRG DVR is on. STATUS Illuminates when the compound key switches to numeric/letter input mode. Tx/Rx Flickers green when the network connection is functioning normally. 2 IR Receiver Sensor for IR Remote Controller.
| Performance Series DVR User Guide HRG8 and HRG16 Front Panel Figure 1-3 HRG8 and HRG16 Front Panel Position Button/Indicator Function 1 USB Port Connection for a USB mouse or USB flash memory device. 2 Status Indicators POWER Turns green when the HRG DVR is on. READY Turns green when the device is running normally. STATUS Illuminates when the compound key switches to numeric/letter input mode. ALARM Turns red when there is a sensor alarm occurring.
Introduction | 29 Position Button/Indicator Function 0/A Enter number “0”; Switch between input methods (upper and lowercase alphabet, symbols and numeric input). 5 SHIFT Switches the compound keys functions from inputting the numeric/letter values to the functional controls. 6 Control Buttons Directional buttons: In menu mode, the direction buttons are used to navigate between different fields and items and select setting parameters.
| Performance Series DVR User Guide Configuring the IR Remote Control Aim the remote control at the IR receiver located at the front of the unit to test operation. If there is no response, try the following steps: 1. Use the front control panel or the mouse to navigate to Menu Settings General More Settings. 2. Check and remember the HRG DVR ID number. The default ID number is 255. This ID number is valid for all IR remote controls. 3. Press DEV on the remote. 4.
Introduction | 31 Using the Virtual Keyboard When a mouse is used to perform a task on the HRG DVR, clicking on a text input field brings up the Virtual Keyboard. Figure 1-5 Virtual Keyboard Table 1-4 Virtual Keyboard Controls Virtual key Name Function Lowercase Indicates that lowercase input is being used. Uppercase Indicates that uppercase input is being used. Switch to lowercase Switch to lowercase input. Switch to uppercase Switch to uppercase input.
| Performance Series DVR User Guide Table 1-5 HRG4 Rear Panel Connections and Switches Position Connection/Switch Function 1 Video In BNC connectors for analog video input. 2 Video Out BNC connectors for video output. 3 Audio In RCA connectors for analog audio input. 4 Line In RCA connector for audio input. 5 Audio Out RCA connector for audio output. 6 LAN Connector for LAN (Local Area Network). 7 VGA DB15 connector for VGA output. Display local video output and menu.
Introduction | 33 HRG8 Rear Panel Connections and Switches HRG16 Rear Panel Connections and Switches Table 1-6 Position HRG8 and HRG16 Rear Panel Connections and Switches Connection/Switch Function Main Video Out BNC connectors for analog video input. 1 Spot Video Out BNC connectors for spot video out 2 Video In BNC connectors for analog video input. 3 Audio In RCA connectors for analog audio input. 4 Line In RCA connector for audio input. 5 Audio Out RCA connector for audio output.
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2 Getting Started 2 This chapter covers: • Starting and shutting down the HRG DVR • Rebooting and locking the HRG DVR • Using the Setup Wizard • Setting the date and time Starting and Shutting Down the HRG DVR Proper startup and shutdown procedures are crucial to maintaining the life of your HRG DVR. Starting the HRG DVR Note Ensure that the input voltage meets the requirements of the HRG DVR, and that the GND is grounded.
| Performance Series DVR User Guide Figure 2-1 Shutdown Menu 2. Click ShutDown. 3. Click Yes in the pop-up window to confirm that you want to shut down the HRG DVR. Rebooting and Locking the HRG DVR While in the Shutdown menu, you can also reboot or lock your HRG DVR. Locking your HRG DVR will return you to the Live View mode, which requires a user name and password to exit out of it. The Reboot button reboots your HRG DVR. 1. Click Menu ShutDown to enter the Shutdown menu (see Figure 2-1). 2.
Getting Started | 37 Figure 2-2 1. Setup Wizard Click Next to open the User Permission window (see Figure 2-3). Figure 2-3 User Permission Window 2. Navigate to the Admin Password input field. Enter the admin password into the Admin Password input field. By default, the password is 12345. 3. Select the New Admin Password check box to change the admin password. Enter the new password and confirm. 4. Click Next to continue to the HDD Management window.
| Performance Series DVR User Guide Figure 2-4 Entering the HDD Management Window 5. At the prompt, click Enter to open the HDD Management window (see Figure 2-5). 6. If a new hard drive was recently installed, select the HDD from the list, and then click Init to initialize it. Initializing the HDD will format it and remove all data from it. Figure 2-5 HDD Management Window 7. After the HDD has been initialized, click OK to return to the Setup Wizard. 8.
Getting Started | 39 Figure 2-6 9. Entering the Record Settings Window At the prompt, click Enter to open the Record Settings window (see Figure 2-7). 10. Select the Schedule tab. Figure 2-7 Schedule Tab 11. Click Edit. A new recording schedule opens (see Figure 2-8).
| Performance Series DVR User Guide Figure 2-8 Entering a New Recording Schedule 12. Select both the Enable Schedule and All Day check boxes to enable the recording schedule and allow it to record continuously all day. 13. Click OK to return to the Schedule tab. Note Figure 2-9 To copy the schedule to a different channel, select the channel or all under Copy To, and then click Copy (see Figure 2-9). Copying a Schedule 14. Click Next to continue to the Network Settings window. www.honeywellvideo.
Getting Started | 41 Figure 2-10 Entering the Network Settings Window 15. At the prompt, click Enter to open the Network Settings window (see Figure 2-11). Figure 2-11 Network Settings Window 16. Enter the IP Address, Subnet Mask, and Default Gateway. 17. Click OK to return to the Setup Wizard. 18. When you are finished entering settings, click Done to close the Setup Wizard. This completes the initial setup process. Continue to Setting the Date and Time.
| Performance Series DVR User Guide Setting the Date and Time You must set up the system date and time to accurately timestamp recordings and events. To set up the date and time: 1. 2. Open the General Settings Menu by doing one of the following: • Press MENU on the remote control or the front panel of the HRG DVR. • Right-click with the mouse, and then click Menu. Click Settings, and then click General to enter the General Settings menu. Figure 2-12 Setting the Date and Time 3.
3 Live View 3 This chapter describes the Live View on-screen display and how to operate and configure the Live View display. On-screen Display in Live View Live View mode starts automatically when the HRG DVR is turned on. You can return to Live View mode from any submenu by pressing ESC multiple times. Live View Icons Some icons are provided on screen in Live View mode to indicate different camera status.
| Performance Series DVR User Guide Operating Live View In Live View mode, you can select the following options: Display Single Camera • • Front Panel/Remote: Use the alphanumeric buttons. Mouse: Right-click anywhere in the window, and then click Single Camera. Multi-camera Live View • • Front Panel/Remote: Press the PREV button. Mouse: Right-click anywhere in the window, and then click Multi Camera. Manual Switch • Front Panel/ Remote: Press the left arrow button to access the previous screen.
Live View | 45 Menu items include: • Single Camera: Switch to a full-screen display of the selected camera by drop-down submenu. • Multi Camera: Switch between different multi-camera display modes by drop-down submenu. • Next Screen: When displaying less than the maximum number of cameras in Live View, select this option to switch to the next camera display. • Playback: Enter Playback mode of the selected camera. • PTZ: Enter PTZ control mode of the selected camera.
| Performance Series DVR User Guide Configuring the Live View Display Click Menu Settings Display to enter the Display Settings Menu (see Figure 3-3). Figure 3-3 Display Settings Menu Configure the following settings: • Video Output: Set the video output modes, including VGA, Aux Output, and Main CVBS. • Mode: Set the live view display mode to be 1×1, 2×2, 3×3, or 4×4. • Dwell Time: Set the dwell time for camera switching when Start Auto-switch is selected in Live View.
Live View | 47 Setting the Camera Order The Camera Order settings allow you to set camera sequence in selectable Live View display mode (see Figure 3-4). Figure 3-4 Camera Order Settings To set the camera order, do the following: 1. Click Menu Settings Display to enter the Display Settings menu. 2. Next to Camera Order, click Set. 3. Select the video output port and the display mode (1×1, 2×2, 3×3, and 4×4 selectable). 4.
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4 Recording Settings 4 This chapter explains how to configure recording settings for the HRG DVR, including setting scheduled recording. Configuring Recording Settings There are multiple ways to set up your HRG DVR for recording. These include setting up a recording schedule, triggering a recording by motion detection and/or a sensor alarm, and starting a recording manually. Initializing Recording Settings 1. Click Menu Settings Record to enter the Record Settings menu (see Figure 4-1).
| Performance Series DVR User Guide 3. 4. Configure the following settings: • Encoding Parameters: Set the encoding parameters to be Normal or Event. • Stream Type: Set the stream type to be Video or Video & Audio. • Resolution: Set recording resolution at 4CIF, 2CIF, CIF, or QCIF. • Bit Rate Type: Set the bit rate type to be Variable or Constant. • Video Quality: Set the recording video quality (6 levels configurable). • Frame Rate: Set the frame rate of recording.
Recording Settings | 51 Figure 4-3 6. Advanced Record Settings Next to Overwrite, select Yes or No to enable or disable the overwrite setting. Enabling the overwrite setting causes recorded files to be overwritten once the HDD is full. 7. Click Apply, and then click OK to exit the menu. Scheduling Recording The Schedule Record Settings menu allows you to set up flexible recording schedules for daily or weekly recording. To set up a recording schedule: 1.
| Performance Series DVR User Guide 5. Select the Enable Schedule check box. 6. Select the day you want to record or select All Week to record the entire week. 7. Click All Day to enable recording for the entire day, or select different periods for each day. Up to eight time periods can be scheduled. Note 8. Scheduled time periods cannot be overlapped. Select the recording type. The recording type can be selected to scheduled or triggered by motion detection and/or alarm.
Recording Settings | 53 Protecting Recorded Files Two methods are provided to prevent recorded files from being deleted from the HDD or from being overwritten during cycle recording. You can set the recorded files to be locked or you can set the HDD that the files reside on to be read-only. Locking and Unlocking Recorded Files To lock or unlock a recorded file: 1. Click Menu Video Search to enter the Video Search menu (see Figure 4-6). Figure 4-6 2.
| Performance Series DVR User Guide Figure 4-7 Video Search Result List 4. Select the file you want to lock/unlock. 5. Click Lock to lock the file. If the file is already locked, click Unlock to unlock file. Locked files are shown with a closed lock, while unlocked files are shown with an opened lock. 6. Click Cancel to exit the menu. Setting the Hard Drive to Read-Only To set a HDD to read-only: 1. Click Menu HDD to enter the HDD Management menu (see Figure 4-8).
Recording Settings | 55 Figure 4-9 5. HDD Property Settings Menu Set the HDD Status to Read-only, and then click OK to save the settings. Note Once set to read-only, the HDD cannot be written to until it is set back to read/write (R/W). Note For models installed with one HDD only, when the property is set to read-only, the recording of the device will be stopped.
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5 Playback 5 This chapter describes the playback controls and the various methods of playing back recorded video, including playback from a search and playing back frame-by-frame. Video Playback The Client application allows all users to play back record files of the specified period. Multi-camera simultaneous playback is supported. Playback Interface Multiple toolbar and buttons are provided on the Playback interface to control the video playback (see Figure 5-1).
| Performance Series DVR User Guide Figure 5-2 Note Playback Control Panel A blue bar refers to the Normal recording (scheduled, manual), while the red bar indicates Event recording. Playback by Search To play back record files by video search: 1. Click Menu Video Search to enter the Video Search menu. 2. Set the search parameters by selecting which cameras to search, the video type, the file type, and the start and end times (see Figure 5-3). Figure 5-3 Video Search Menu 3.
Playback | 59 Figure 5-4 Playback Interface Playback in Live View Mode The Client application also allows you to play back recorded files in Live View mode. To play back by channel in Live View mode: 1. Right-click on the desired channel, and then click Playback. Recorded video from the selected channel will start playing back in the Playback window. An Attention message will appear if there are no recordings found in the previous five minutes. 2.
| Performance Series DVR User Guide Multi-camera Playback 1. Select the cameras from the list for which you want simultaneous playback. 2. Click to stop the ongoing video playback. 3. Click to start multi-camera simultaneous playback. Note • • • • Up to 16 cameras can be played back simultaneously. The camera list operation is accessible by mouse only. Please do not operate by front panel.
Playback | 61 Playback Frame-by-Frame To play back frame-by-frame in the Playback interface: Using a Mouse 1. Click Slow Forward on the Playback Control Panel until the speed changes to single frame. 2. Click Pause to advance the video frame by frame. Using the Front Panel/Remote Control 1. Press the down arrow to change the playback speed to single frame. 2. Press (Enter) to advance the video frame by frame. Digital Zoom To use digital zoom in Playback mode: 1.
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6 Backup 6 This chapter describes how to back up recorded files, including exporting files and video clips. Backing Up Recorded Files Recorded files can be backed up to various devices, such as USB flash drives, USB hard drives, or a DVD writer. Exporting Files To export recorded files: 1. Click Menu Video Export to enter the Record Backup menu (see Figure 6-1). Figure 6-1 Record Backup Menu 2. Select the desired parameters to search for recorded files to export. 3. On the toolbar, click Export.
| Performance Series DVR User Guide Figure 6-2 4. Video Search Results Select the recorded files you want to export. You can also click Play to confirm the recorded file you want to export. The size of the currently selected files is displayed at the lower-left corner of the window. 5. Click Next to enter the Export menu (see Figure 6-3). Figure 6-3 Export Menu 6. Select the device to which the record file is to be exported from drop-down list (USB Flash Drive, USB HDD, DVD Writer). 7.
Backup | 65 Figure 6-4 9. Backup Progress Screen After the backup process has completed (Figure 6-5), select a file from your device and click Play to verify that it has been exported successfully. Figure 6-5 Note Export Successful Screen Video Player software will automatically be copied to the device that the recorded files were exported to. Exporting Video Clips You can select video clips to export directly in Playback status. A maximum of 30 clips can be selected for each channel.
| Performance Series DVR User Guide 2. Click Start/Stop Clip on the Playback Control Panel (see Figure 5-2), and select the start and end of the video clip during playback. Repeat for additional clips. 3. Click Quit Playback to exit the Playback interface. You are then prompted to save the clips (see Figure 6-6). Figure 6-6 Save Video Clips Prompt 4. Click Yes to enter the Backup interface, or click No to exit the Playback interface. 5.
Backup | 67 From the Export menu, you can select the following options: • New Folder: Create a new folder on the export device. • Delete: Delete a file or folder from the export device. • Play: Play the selected video file on the export device. • Format: Format the export device. • Erase: Erase files from a re-writable CD or DVD.
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7 Alarm Settings 7 This chapter describes how to configure the HRG DVR to detect and respond to alarms. Configuring Alarms Motion Detection Alarm To configure Motion Detection recording, do the following: 1. Click Menu Settings Camera to enter the Camera Settings menu (see Figure 7-1). Figure 7-1 2. Camera Settings Menu Select the Advanced tab to enter the Advanced Camera Settings menu (see Figure 7-2).
| Performance Series DVR User Guide Figure 7-2 Advanced Camera Settings - Motion Detection 3. Select the Motion Detection check box, and then click Area Settings to enter the Motion Detection Area Settings interface. 4. Mask the Motion Detection area by dragging the grid with your mouse (see Figure 7-3). The maximum area can be set to full screen. You can also use the EDIT and direction buttons on the front panel of the HRG DVR to configure the Motion Detection area. Figure 7-3 5. www.
Alarm Settings | 71 Figure 7-4 Motion Detection Sensitivity Settings 6. Click OK to return to the Motion Detection Area Settings interface. 7. Right-click anywhere in the window, and then click Exit to return to the Advanced Camera Settings menu. 8. Click Handle to enter the Exception Handle menu (see Figure 7-5). Figure 7-5 9. Exception Handle Menu Select cameras to trigger for recording when motion is detected by selecting the check boxes under the desired cameras. 10.
| Performance Series DVR User Guide Figure 7-6 Note Schedule Settings After you have configured the schedule, the HRG DVR must be restarted for the new settings to take effect. 11. Select the Handle tab to configure exceptions handling (see Figure 7-7). Exception trigger options are described in Understanding Exception Trigger Options on page 81. Figure 7-7 Handle Settings 12. Click OK to save the settings for the selected camera.
Alarm Settings | 73 1. Click Menu Settings Alarm to enter the Alarm Settings menu (see Figure 7-8). Figure 7-8 2. Alarm Settings Menu Select the Alarm Input Number, and then click Set to enter the Alarm Input Settings menu (see Figure 7-9). Figure 7-9 Alarm Input Settings Menu 3. Set Type to Normally Opened (N.O) or Normally Closed (N.C). 4. Select the Setting check box, and then click Handle to enter the Alarm Input Handle menu (see Figure 7-10).
| Performance Series DVR User Guide Figure 7-10 Alarm Input Handle Menu 5. Select the Triggered Camera tab. 6. Select cameras to trigger for recording when an alarm occurs by selecting the check boxes under the desired cameras (see Figure 7-10). You can select a PTZ camera to link with the alarm input and then set the call up of preset, patrol, and pattern for alarm-linked actions. 7. Click OK to save the settings. 8.
Alarm Settings | 75 Figure 7-12 Alarm Output Settings 3. Configure the settings for the selected output. 4. Click OK to save the settings. Note If Hold For is set as Manually Stop, the alarm will only stop when you manually turn it off (see Manual Alarm Triggering). Manual Alarm Triggering You can trigger alarm outputs manually through the Manual Alarm menu. To trigger alarm outputs manually: 1. Click Menu Manual Alarm to enter the Manual Alarm menu (see Figure 7-13).
| Performance Series DVR User Guide 2. 3. Configure the following settings in the Manual Alarm menu: • Trigger: Select an alarm from the list and click Trigger to trigger its output. • Trigger All: Trigger all alarm outputs at once. • Clear All: Stop all alarm outputs at once. Click OK to save the settings. Video Loss Detection The DVR can be set up to detect video loss and trigger an action. To set up video loss detection: 1.
Alarm Settings | 77 Figure 7-15 Advanced Camera Settings - Video Loss Detection 5. Next to Video Loss Detection, click Handle to enter the Exception Handle menu. 6. Select the Schedule tab to set when you want video loss detection to be enabled (see Figure 7-16). The schedule can be set for all week or any day of the week, with up to eight time periods per day. Figure 7-16 Note 7.
| Performance Series DVR User Guide Figure 7-17 Handle Settings 8. Click OK to save the settings. 9. Repeat step 3 to step 8 to configure settings for other channels. Video Tampering Detection The video tampering can also be detected and set to trigger an action on your DVR. Note The video tampering detection area is in full-screen mode by default and cannot be configured. To set up video tampering detection: 1.
Alarm Settings | 79 2. Select the Advanced tab to enter the Advanced Camera Settings menu. 3. Select the camera to be configured with video tampering detection. 4. Select the Tamper Detection check box to enable this feature (see Figure 7-19). Figure 7-19 Advanced Camera Settings - Tamper Detection 5. Next to Tamper Detection, click Handle to enter the Exception Handle menu. 6. Select the Schedule tab to set when you want video tampering detection to be enabled (see Figure 7-20).
| Performance Series DVR User Guide Figure 7-21 Handle Settings 8. Click OK to save the settings. 9. Repeat step 3 to step 8 to configure settings for other channels. Exception Settings The exception setting allows the DVR to alert you when irregular events occur. These events include: • HDD Full: All installed hard drives are full. • HDD Error: Errors occurred during writing of the hard drive(s), no hard drive is installed, or the hard drive(s) failed to initialize.
Alarm Settings | 81 Figure 7-22 Exception Menu Understanding Exception Trigger Options When setting up exception handles for such features as motion detection and relay alarms, you can select triggering options to alert you of these exceptions. The triggering options include: • Pop-up Image on Monitor: When an alarm is triggered, the local monitor (VGA or BNC monitor) will display an image in Live View mode. This alarm can be configured under the Popup Alarm Image handle method.
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8 Network Settings 8 This chapter covers how to configure network settings. Configuring Network Settings The network settings must be configured if the HRG DVR is used for monitoring over a network. Configuring General System Settings To configure the general network settings: 1. Click Menu Settings Network to enter the Network Settings menu (see Figure 8-1). Figure 8-1 2. Network Settings Menu Select the General tab. Configure the settings on the interface.
| Performance Series DVR User Guide 3. 4. If you want to configure your own settings, enter the settings for: • IP Address: IP address you would like to use for your HRG DVR. • Subnet Mask: Subnet Mask of network. • Default Gateway: IP address of your Gateway. Typically the IP address of your router. • Preferred/Alternate DNS Server: The preferred and alternate Domain Name System (DNS) Server to be used with your HRG DVR.
Network Settings | 85 Figure 8-3 3. Advanced Network Settings Menu Click Set next to PPPOE to enter the PPPoE Settings menu (see Figure 8-4). Figure 8-4 PPPoE Settings 4. Select the PPPOE check box to enable this feature. 5. Fill in the User Name, Password, and Confirm Password boxes, and then click OK. PPPOE credentials can be obtained from your network administrator. Once the setup is completed, your DVR will automatically dial-up into your network after reboot. 6.
| Performance Series DVR User Guide Configuring DDNS If your DVR is set up to use PPPoE as its default network connection, you can set up Dynamic DNS (DDNS). To set up DDNS: 1. Click Menu Settings Network to enter the Network Settings menu. 2. Select the Advanced tab. 3. Next to DDNS, click Set to enter the DDNS settings menu (see Figure 8-5). Figure 8-5 DDNS Settings Menu 4. Select the DDNS check box to enable this feature. 5.
Network Settings | 87 Figure 8-6 NTP Settings Menu 4. Select the NTP check box to enable this feature. 5. Configure the NTP settings: • Synchronize Interval: Time in minutes to synchronize with the NTP server. • NTP Server: Address of the NTP server. Note 6. The address can be set to the IP address or the domain name. When the domain name is used, please set the DNS server address. Click OK to save the settings and exit the menu.
| Performance Series DVR User Guide Figure 8-7 4. Host/Others Menu Enter the Alarm Host IP and Alarm Host Port. Alarm Host IP is the IP of the remote PC that has the Network Video Surveillance software installed. The Alarm Host Port must be the same as software's alarm monitor port (default port is 7200). Configuring Multicast Setting up multicasting solves limitation issues when streaming video through a network access device. A multicast address spans the Class-D IP range of 224.0.0.0 to 239.255.
Network Settings | 89 5. Click OK to save the settings and exit the menu. Configuring Server and HTTP Ports If you would like to change the server and HTTP ports from the default settings, you can do so in the Network Settings menu. The default server port is 8000 while the default HTTP port is 80. To change the default ports: 1. Click Menu Settings Network to enter the Network Settings menu. 2. Select the Advanced tab. 3. Next to Host/Others, click Set to enter the Host/Others menu. 4.
| Performance Series DVR User Guide Figure 8-10 4. 5. www.honeywellvideo.com Email Settings Menu Configure the following email settings: • Server Authentication (optional): Check to enable server authentication. • User Name: Enter the sender’s email user account for SMTP server authentication. • Password: Enter the sender’s email password for SMTP server authentication. • SMTP Server: Enter the SMTP server IP address or host name. (For example, smtp.263xmail.com.
9 PTZ Control 9 This chapter describes how to configure and use the HRG Performance Series DVR to control PTZ Dome cameras in your network system. Navigating the PTZ Menu PTZ menus can be navigated using either the mouse or the front panel/remote. For quick access to certain PTZ settings, click the right mouse button in Live View mode, and then click PTZ to enter PTZ control mode (see Using the Mouse in Live View on page 34).
| Performance Series DVR User Guide Menu items include: • Camera: Select a PTZ camera. • Call Preset: Call a PTZ preset. • Call Patrol: Call a PTZ sequence. • Call Pattern: Call a PTZ pattern. • Preset Settings: Enter PTZ preset configuration menu. • Patrol Settings: Enter PTZ sequence configuration menu. • Pattern Settings: Enter PTZ pattern configuration menu. • PTZ Menu: Enter PTZ control menu. • PTZ Settings: Enter PTZ settings menu.
PTZ Control | 93 Setting PTZ Presets, Patrols and Patterns The HRG DVR allows you to program presets, patrols, and patterns for a connected PTZ camera. Understanding PTZ Controls The PTZ control panel provides a series of PTZ controls (see Figure 9-3). Figure 9-3 PTZ Control Panel 2 1 3 4 5 6 7 8 9 The controls on the panel include: 1. Directional Pad/Auto-scan Buttons: Controls the movements and directions of the PTZ. The center button is also used to start the auto-scan of the PTZ. 2.
| Performance Series DVR User Guide Figure 9-4 Note Preset Management Menu Only valid presets can be called and deleted. Customizing Patrols Patrols can be programmed to move the PTZ to different key points and make it stay there for a defined duration before moving on to the next point. The key points are defined by presets which can be set by following the steps above in Customizing Presets. To set up and call PTZ patrols: 1.
PTZ Control | 95 3. In the Patrol Management menu, you can configure a patrol: a. Select a Patrol Number to set. b. Select valid presets (See Customizing Presets), and then click Set to enter the Patrol Configuration menu. A sequence should have at least two valid presets. c. Set the KeyPoint No., Duration, and Speed (see Figure 9-6). The KeyPoint Number determines the order the PTZ will follow when cycling through the patrol.
| Performance Series DVR User Guide Figure 9-7 Patrol Management Menu Customizing Patterns Patterns can be set up by recording the movement of the PTZ. To set up and call PTZ patterns: 1. Open the PTZ Control panel (Figure 9-3), by clicking PTZ in the mouse menu or by pressing PTZ on the front panel of the DVR. 2. Click Pattern to enter the Pattern Management menu (see Figure 9-8). Figure 9-8 Pattern Management Menu 3. Select a Pattern Number. 4.
10 Camera Management 10 This chapter covers OSD settings, image settings, and privacy mask settings. OSD Settings Use the Camera Management menu to configure on-screen display (OSD) settings. The OSD is shown in each display during Live View mode and includes the time and date as well as the camera name. To configure OSD settings: 1. Click Menu Settings Camera to enter the Camera Settings menu (see Figure 10-1). 2.
| Performance Series DVR User Guide Image Settings Image settings such as the brightness, contrast, saturation and hue can also be adjusted in the Camera Management menu. To adjust image settings: 1. Click Menu Settings Camera to enter the Camera Settings menu (see Figure 10-1). 2. Select the Advanced tab to enter the Advanced Camera Settings menu (see Figure 10-2). Figure 10-2 Advanced Camera Settings Menu 3. Select the channel for image settings in the Camera drop-down list. 4.
Camera Management | 99 Privacy Mask Settings You can set up privacy mask to mask off sensitive or private areas in the field of view of a camera. To set up a privacy mask: 1. Click Menu Settings Camera to enter the Camera Settings menu. 2. Select the Advanced tab to enter the Advanced Camera Settings menu (see Figure 10-4). Select the channel for privacy mask settings in the Camera drop-down list. Figure 10-4 Advanced Camera Settings Menu 3. Select the Mask check box to enable the feature. 4.
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11 Hard Drive Management 11 This chapter covers how to configure and manage the hard drive(s) of the HRG Performance Series DVR. Managing Hard Drives Initializing Hard Drives A newly installed hard disk drive (HDD) must be first initialized before it can be used with your HRG DVR. Initializing the HDD will erase all data on it. To initialize a HDD: 1. Click Menu HDD to enter the HDD Management menu (see Figure 11-1). Figure 11-1 HDD Management Menu 2.
| Performance Series DVR User Guide 4. Click OK to start the initialization process. After the HDD has been initialized, the status of the HDD will change from Abnormal to Normal. Setting HDD Groups Your HRG DVR can separate multiple HDDs into groups. Video from specified channels can be recorded to a particular HDD group. To set up an HDD group: 1. Click Menu HDD to enter the HDD Management menu. 2. Select the HDDs to be added to the group. 3.
Hard Drive Management | 103 3. Click Property to enter the Property Settings menu (see Figure 11-3). Figure 11-3 HDD Property Settings Menu 4. Set HDD Status to Read-Only. 5. Click OK to save the settings and exit the current menu. Note Once set to read-only, the HDD cannot be written to until it is set back to read/write (R/W). Your DVR can be installed with one HDD only; therefore, when the property is set to read-only, the recording of the device will be stopped.
| Performance Series DVR User Guide Figure 11-4 Log Search Menu 2. Set the Major Type field to Information. 3. Set the Minor Type field to HDD SMART. 4. Enter the desired times in the Start Time and End Time fields. 5. Click Search to begin the log search. A list of results similar to that of Figure 11-5 are displayed. Figure 11-5 6. Log Search Results Select the log item to view and click Details. A detailed list of SMART information will be displayed (see Figure 11-6). www.
Hard Drive Management | 105 Figure 11-6 HDD SMART Information You can also click Menu HDD to enter the HDD management menu (see Figure 11-2), and then select the Advance option to enter the SMART menu (see Figure 11-7). You can enable the SMART function and view the SMART information as well. Figure 11-7 HDD SMART Menu Configuring HDD Alarms You can set HDD alarms to trigger when an HDD is uninitialized or in an abnormal state. To set HDD alarms: 1.
| Performance Series DVR User Guide Figure 11-8 Exception Menu, HDD Error 2. Set the Exception Type drop-down list to HDD Error. 3. Select the Trigger Action Output check box. Trigger actions are further explained in Understanding Exception Trigger Options on page 71. www.honeywellvideo.
12 HRG DVR Management 12 This chapter describes how to configure system settings and manage user accounts. It also covers how to update system firmware, restore default settings, and view system information. Configuring System Settings Configuring General Settings Use the General Settings menu to configure general settings such as the system language. To configure general settings: 1. Click Menu Settings General to enter the General Settings menu (see Figure 12-1). Figure 12-1 2.
| Performance Series DVR User Guide 3. Configure general settings, including: • Language: Default language used in all the HRG DVR menus. • CVBS Output Standard: Video output standard: NTSC and PAL. • VGA Resolution: VGA output resolution. 1024 × 768/60HZ and 1280 × 1024/60HZ resolution is selectable. • Time Zone: Time zone that you want the DVR to use. • Menu Date Format: Format for date. • System Time: System time and date. • Mouse Pointer Speed: Speed of mouse pointer.
HRG DVR Management | 109 6. Configure the following settings: • Device Name: Name of the HRG DVR used. • Device No.: Device number of the HRG DVR. • CVBS Output Brightness: Video output brightness. Level 0 to 63 can be configurable. • Transparency: Menu transparency. • Operation Timeout: Set the timeout time for menu inactivity. For example, if timeout time was set to five minutes, after five minutes of inactivity in the General Settings menu, you are returned to the Live View.
| Performance Series DVR User Guide 3. The RS-232 port can be used in two ways: • Parameter Control: Connect a PC to the HRG DVR using the PC serial port. You can then set device parameters using software such as HyperTerminal. The serial port parameters must be the same as the DVR's when connecting with the PC serial port. • Transparent Channel: Connect a serial device directly to the HRG DVR.
HRG DVR Management | 111 Figure 12-5 Add User Menu 3. Enter information for the new user, including User Name, Password, Level, and User's MAC Address. 4. The Level is the user level and is separated into two tiers: • Operator: By default, the Operator user level has the authority to configure two-way audio in network settings and all parameters in channel settings.
| Performance Series DVR User Guide The local settings include: 8. • Local Log Search: Search and view logs of HRG DVR. • Local Configuration: Configure and restore parameters to factory defaults. Introduce settings to or export settings from HRG DVR. • Local Advanced Operation: HDD management (including the initialization and changing the properties of a disk). Ability to update system firmware as well as to stop the relay output • Local Shutdown/Reboot: Shut down or reboot the HRG DVR.
HRG DVR Management | 113 Figure 12-8 Camera Permission Settings Menu The channel settings include: • Remote Live View: Select and view live video over the network. • Local Manual Record: Locally start and stop manual recording on any of the channels. • Remote Record Starting: Remotely start and stop manual recording on any of the channels. • Local Playback: Locally play recorded files that are on the HRG DVR. • Remote Playback: Remotely play and download recorded files that are on the HRG DVR.
| Performance Series DVR User Guide Note The Administrator cannot be deleted. Modifying a User To modify a user: 1. Click Menu Settings User to enter the User Settings menu. 2. Select the user you want to modify. 3. Click Modify to enter the Modify menu (see Figure 12-9). Figure 12-9 Modify User Menu 4. Edit the user information. 5. To modify user permissions, click Privileges. Permissions settings are defined in the Adding a New User section described above. 6.
HRG DVR Management | 115 To import or export HRG DVR configuration: 1. Click Menu Maintenance Configuration to enter the Import/Export Configuration menu (see Figure 12-10). Figure 12-10 Import/Export Configuration Menu 2. Click Export to export a configuration file to USB device. USB device must be connected at this point to the HRG DVR. 3. To import a configuration file, select the file from the USB device, and then click Import. 4.
| Performance Series DVR User Guide Figure 12-11 Firmware Update Menu 3. Select the Local Upgrade tab. 4. Select the firmware on the USB device. 5. Click Upgrade to begin the update process. 6. After the system firmware has been updated, reboot the DVR to complete the upgrade process. To update via an FTP server: 1. Configure the PC (running the FTP server) and the HRG DVR to be in the same Local Area Network (LAN).
HRG DVR Management | 117 Note If the HRG DVR fails to update, please contact your system supplier for further assistance. Restoring the Default Settings To restore the default factory settings to your HRG DVR: 1. Click Menu Maintenance Default to enter the Default Settings menu (see Figure 12-13). Figure 12-13 Default Settings Menu 2. Click OK to restore the factory default settings. Note Network information such as IP address, subnet mask, and gateway will not be restored.
| Performance Series DVR User Guide Viewing the System Information To view system information: 1. Click Menu Maintenance Information to enter the System Information menu (see Figure 12-14). Figure 12-14 System Information 2. Click OK to exit to the previous screen. Viewing the System Log Many DVR events are logged in the system log. To access the system logs and search for these events: 1. www.honeywellvideo.
HRG DVR Management | 119 Figure 12-15 Log Search Menu 2. Set the search parameters. 3. Click Search to start the search. If logs matching the search conditions are found, they will be displayed in a list of search results (see Figure 12-16). Figure 12-16 Log Search Results 4. To view more detailed information about a particular log entry, select the log, and then click Details. 5. If applicable, you can also view the associated video to the selected log entry by clicking Play.
| Performance Series DVR User Guide Exporting Log Files to a USB Device Log files can also be exported to a USB device. To export a log file: 1. Connect a USB device to the HRG DVR. 2. Select the log file to export, and then click Export to enter the Log Search Export menu (see Figure 12-17). Figure 12-17 Log Search Export Menu 3. Click Export to export the log onto the USB device. The exported file is named based on the time it was exported. For example, 20120911143958logBack.txt. 4. www.
A Glossary A This appendix provides an explanation for commonly used terms in this guide. DDNS: (Dynamic DNS) A method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real time the active DNS configuration of its configured host names, addresses, or other information stored in DNS.
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B Solutions B This Appendix provides possible solutions for resolving system malfunctions that may occur from time to time. Troubleshooting the HRG DVR If this happens … Try this … The DVR makes a beeping sound after booting. The HRG DVR gives a warning beep after booting if: • There is no hard drive present in the HRG DVR; • The hard drive has not been initialized; • The hard drive is defective.
| Performance Series DVR User Guide If this happens … Try this … The HRG DVR does not There is a chance that the HRG DVR and your USB device are not compatible. Please detect my USB export device refer to the following list of tested compatible/incompatible USB devices: when I try to export recorded files.
Solutions | 125 Troubleshooting the IR Remote Control If this happens … Try this … The Status indicator does not Check the following: turn green and there is still no • Ensure that the batteries are properly installed, and that the polarities of the response from the remote. batteries are not reversed. • Ensure that the batteries are fresh and are not out of charge. • Ensure that the IR receiver is not obstructed. • Ensure that no fluorescent lamp is used nearby.
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C Specifications C This Appendix provides the specifications for the HRG Performance Series DVRs.
| Performance Series DVR User Guide Specifications Connections Video Input 4/8/16, BNC 1 Vp-p @ 75 ohms Video Output 1 - Composite main monitor, BNC 1 Vp-p @ 75 ohms 1 - VGA Main Monitor 1 - Spot BNC 1 Vp-p @ 75 ohms Audio Input/Output Input: 4 channel, line level Output: 1 channel, line level Sensor Inputs General Purpose 4 inputs (4ch) – terminal block 8 inputs (8ch) – terminal block 16 inputs (16ch) – terminal block Control Outputs 1 – relay out (4ch); NC/NO terminal block 4 – relay out (8
Specifications | 129 Dimensions 1.8" (45 mm) HRG4 1.8" (45 mm) 12.4" (315 mm) 9.1" (230 mm) LINE IN RS-485 VIDEO IN AUDIO IN AUDIO OUT VGA LOOP OUT LAN ALARM IN 12V POWER 17.5" (455 mm) 1.8" (45 mm) VIDEO OUT ALARM OUT HDMI RS-232 1.8" (45 mm) HRG8 and HRG16 (HRG16 shown) 11.
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| 131 Index A D admin password, changing 37 alarms features 25 HDD setup 105 motion detection 69 setting manual triggering 75 setting outputs 74 setting sensors 72 setting video tampering detection 78 audio, setting 50 date/time, setting 42 DDNS configuring 86 explained 121 default settings, restoring 117 device name, setting 109 device no.
| Performance Series DVR User Guide controls, HRG8/16 28 G gateway, setting 41, 84 H HDD alarm setup 105 compatibility 124 explained 121 group setup 102 initializing 101 setting to read-only 102 SMART setup 103 status 102, 103 troubleshooting 123 viewing SMART logs 103 hdd alerts 80 initializing 38 management features 24 setting read-only 54 HRG operation timeout 109 setting device name 109 setting device no.
| 133 modifying 114 setting 111, 113 playback controls 58 digital zoom 61 exporting video clips 65 live view 59 multi-camera 60 search 58 single frame 61 system log 60 PPPoE configuring 84 setting password 85 presets, PTZ setup 93 privacy mask, setting 99 PTZ clear patrol 95 configuring 92 controls 93 customizing patterns 96 explained 121 menu navigation 91 menu options 92 patrol setup 94 preset setup 93 starting/stopping patrol 95 troubleshooting 123 R rear panel, HRG4 connections 31 rebooting the dvr 36
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www.honeywellvideo.com +1.800.323.4576 (North America only) HVSsupport@honeywell.com Document 800-12005V1 – Rev A – 08/2012 © 2012 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.
