Warranty

48 states. After the 30 day period described is over, the customer shall be responsible for all shipping and handling costs
both ways of non-functioning units for repair or replacement.Customers located outside the United States or in Alaska,
Hawaii or Canada will have to pay shipping and handling charges both ways from the purchase date. It is the customer's
responsibility to adequately insure the unit, as EVERLAST is not responsible for lost returns. Labor coverage only applies
if the unit is serviced at our facility or one of our authorized dealers. EVERLAST will not reimburse the customer in any
circumstance for labor charges if the customer decides to have a third-party or unauthorized repair technicians work on
the unit. Alaska, Hawaii, Canada and International customers: Please email the EVERLAST Sales Support team for a
shipping quote before bidding or buying. Shipping is NOT free to these locations under the 30 day policy stated above.
Shipping outside of the United States of America:
EVERLAST will not ship to the following destinations: PO Boxes, APO/FPO addresses, and Puerto Rico. We do
have designated pickup locations in the United States. Call to find out the designated location of your pickup.
EVERLAST will only ship to international destinations IF the customer pre-pays via BANK-TO-BANK wire transfer.
Shipping/Shipping Damage/Non Working On Arrival Information:
Once the payment has been received in full, it is EVERLAST's general policy to ship the customer's item within 3
business days (subject to availability of the purchased item). However, it is possible that the item may ship the same
day, but certain times of the year when volume is high or orders placed late in the day may result in delays. A
tracking number will be forwarded to the customer's submitted email address the day of shipment.
If customer pays via PayPal, shipping will be to the customer's confirmed PayPal address only. To pick up the welder
or generator at a shipping terminal, the customer must bring his/her identification, depending upon shipping
company requirements. Additional requirements may vary by shipper. Contact shipper directly for more information.
EVERLAST does not own or operate a shipping company. Shipping is via third party entities, which determine
individual package receipt requirements. I.E. signatures, leaving packages unattended etc. Contact shipper directly
to discuss exact terms of delivery. Once the customer's package has left the EVERLAST corporate facilities,
EVERLAST cannot assume responsibility for delivery or delays in delivery due to shipping company policies,
procedures, or union strikes. EVERLAST does not assume responsibility for shipping damage.
The customer is entirely responsible to inspect the item for any damages at time of delivery. If the customer fails to
inspect the item, the shipping company may not take responsibility for any damages occurring during shipment,
which are discovered at a later time. If the unit appears undamaged, it is still the customer's responsibility to test out
the unit as soon as possible to ensure proper operation. Early unit failure can be a result of hidden internal damages
during shipping. The customer should not delay in opening the package and promptly testing the unit with a "live"
test of all functions. Units not promptly tested for shipping damage MAY result in the shipper denying the damage
claim and the unit being shipped back at customer's expense.
The EVERLAST sales support team will assist the customer in filing a damage claim in the unlikely event of shipping
damage. The customer should promptly contact the EVERLAST sales support team should shipping damage occur.
Damaged claims must be made within 48 hours of delivery so that an RMA (return merchandise authorization)
number can be issued. If there is shipping damage, EVERLAST will file a damage claim immediately, upon receipt of
said claims.
The customer should download the appropriate operator's manual directly from the website and read the manual
completely by the time the unit arrives so that prompt and safe testing of the unit will not be delayed. The unit must
be tested "live" within the designated 48-hour time frame to meet the demands of the shippers damaged product
return policy.
Unless the unit is damaged or otherwise non functional at the time of arrival, the buyer is responsible for all return
costs, insurance and tracking.
Items damaged or nonfunctional upon arrival: EVERLAST will gladly exchange it free of charge. It is the customer's
responsibility; however to immediately notify the sales support team of the issue. Prompt reporting of this condition is
required. Delayed opening of the package may result in denial of claim and waving of rights of free replacement.
30 Days Satisfaction Policy:
If the customer is dissatisfied with the unit due to shipping damage, or component failure at
any time within 30 days of product shipment, the product may be returned to EVERLAST for a
refund. The customer must contact EVERLAST technical support or performance support
team to allow EVERLAST a chance to resolve any minor questions or issues prior to returning
unit should the need arise. The EVERLAST Sales support team is responsible for issuing
credits/payments and authorization of returned goods and will be issued after the unit and all
relevant parts and accessories have been returned in good repair and unmodified (unless
accessories were also damaged in shipping).