Warranty
OUR WARRANTY OBLIGATIONS
Should a material defect in workmanship or materials in Products or Parts covered by this warranty become
evident during the applicable warranty period, then as our sole obligation and in full satisfaction of any warranty
claim, we will issue a credit in the amount of your original purchase price of the Product or Part, or, at our option,
repair or replace the defective Product or Part (we will consider, in good faith, customer preference in determining
whether to issue a credit or repair or replace). The terms of this warranty are subject to the laws and regulations of
the country in which the Product or Part was purchased.
PROCEDURE FOR OBTAINING WARRANTY REMEDIES
A. If you did not purchase the Product or Part directly from us, your claim should be initiated with the dealer from
whom you purchased the Product or Part. If you are an authorized dealer or distributor and purchased the
Product or Part directly from us, please contact your customer care representative to begin the warranty claim
process.
B. We extend warranties solely to direct transactional customers of Pentair Residential Filtration, LLC. All
secondary customers of these Products and Parts must submit warranty claims with their direct suppliers.
C. In order to obtain the benefits of this Limited Warranty, defective Products or Parts must be returned to us
as soon as possible after discovery of the material defect, but in no event later than the expiration date of the
warranty period provided in this Limited Warranty. The subject Product or Part must be returned to the original
point of shipment, freight prepaid, along with a letter stating the model number, serial number, if any, the date
of purchase of the item which is claimed to be materially defective and a brief description of the problems
encountered. We are not responsible under this Limited Warranty for any cost of shipping or transportation
incurred in connection with the return of the Product or Part. Product returned in a manner that does not
ensure integrity during shipment may not be covered by warranty.
NO OTHER WARRANTIES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, PENTAIR RESIDENTIAL
FILTRATION, LLC DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WITH REGARD TO THE PRODUCT(S), PART(S) AND ANY ACCOMPANYING WRITTEN MATERIALS. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS WHICH VARY FROM STATE TO STATE.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. As a manufacturer, we do not know the characteristics of your
water supply or the purpose for which you are purchasing a Product or Part. The quality of water supplies may vary
seasonally, geographically, or over a period of time, and your water usage rate may vary as well. For these reasons,
we assume no liability for the determination of the proper equipment necessary to meet your requirements and
we do not authorize others to assume such obligations for us. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
IN NO EVENT SHALL PENTAIR RESIDENTIAL FILTRATION, LLC BE LIABLE FOR ANY DAMAGES WHATSOEVER,
INCLUDING WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE, EXPENSES SUCH AS TELEPHONE CALLS,
LABOR OR MATERIAL CHARGES INCURRED IN CONNECTION WITH THE REMOVAL OR REPLACEMENT OF
THE PRODUCT(S) OR PART(S), SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES, LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY
LOSS, ARISING OUT OF THE USE OF OR INABILITY TO USE THE DEFECTIVE PRODUCT(S) OR PART(S), EVEN
WHERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, PENTAIR RESIDENTIAL FILTRATION,
LLC’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LIMITED WARRANTY SHALL BE LIMITED TO THE
AMOUNT ACTUALLY PAID FOR THE PRODUCT(S) OR PART(S).
WARRANTIES OR REPRESENTATIONS BY OTHERS. No dealer, distributor or other person has any authority to
make any warranties or representations concerning Pentair Residential Filtration, LLC or its Products or Parts.
Accordingly, Pentair Residential Filtration, LLC is not responsible for any such warranties or representations.
§
For a detailed list of where Pentair trademarks are registered, please visit waterpurification.pentair.com/brands. Pentair trademarks and logos are owned by
Pentair plc or its affiliates. Third party registered and unregistered trademarks and logos are the property of their respective owners.
4002821 REV C DE16
WATER QUALITY SYSTEMS
5730 NORTH GLEN PARK ROAD, MILWAUKEE, WI 53209
P: 262.238.4400 | WATERPURIFICATION.PENTAIR.COM | CUSTOMER CARE: 800.279.9404 | tech-support@pentair.com
§For a detailed list of where Pentair trademarks are registered, please visit waterpurification.pentair.com/brands. Pentair trademarks and logos are owned by
Pentair plc or its affiliates. Third party registered and unregistered trademarks and logos are the property of their respective owners.
WATER QUALITY SYSTEMS
5730 NORTH GLEN PARK ROAD, MILWAUKEE, WI 53209
P: 262.238.4400 | WATERPURIFICATION.PENTAIR.COM | CUSTOMER CARE: 800.279.9404 | tech-support@pentair.com
§For a detailed list of where Pentair trademarks are registered, please visit waterpurification.pentair.com/brands. Pentair trademarks and
logos are owned by Pentair plc or its affiliates. Third party registered and unregistered trademarks and logos are the property of their
respective owners.
PENTAIR RESIDENTIAL FILTRATION, LLC
5730 N. GLEN PARK RD., MILWAUKEE, WI 53209
262.238.4400, waterpurification.pentair.com
CUSTOMER CARE: 800.279.9404
EMAIL: techsupport@pentair.com
WATER QUALITY SYSTEMS
5730 NORTH GLEN PARK ROAD, MILWAUKEE, WI 53209
P: 262.238.4400 | F: 262.238.4404
WATERPURIFICATION.PENTAIR.COM
CUSTOMER CARE: 800.279.9404 | tech-support@pentair.com
© 2016 Pentair Residential Filtration, LLC. All rights reserved.
WATER QUALITY SYSTEMS
5730 NORTH GLEN PARK ROAD, MILWAUKEE, WI 53209
P: 262.238.4400 | F: 262.238.4404
WATERPURIFICATION.PENTAIR.COM
CUSTOMER CARE: 800.279.9404
tech-support@pentair.com
© 2016 Pentair Residential Filtration, LLC
All rights reserved.
WATER QUALITY SYSTEMS
5730 NORTH GLEN PARK ROAD, MILWAUKEE, WI 53209
P: 262.238.4400 | F: 262.238.4404
WATERPURIFICATION.PENTAIR.COM
CUSTOMER CARE: 800.279.9404 | tech-support@pentair.com
© 2016 Pentair Residential Filtration, LLC. All rights reserved.
§For a detailed list of where Pentair trademarks are registered, please visit waterpurification.pentair.com/brands. Pentair trademarks and logos are owned by
Pentair plc or its affiliates. Third party registered and unregistered trademarks and logos are the property of their respective owners.
WATER QUALITY SYSTEMS
5730 NORTH GLEN PARK ROAD, MILWAUKEE, WI 53209
P: 262.238.4400 | F: 262.238.4404
WATERPURIFICATION.PENTAIR.COM
CUSTOMER CARE: 800.279.9404 | tech-support@pentair.com
© 2016 Pentair Residential Filtration, LLC. All rights reserved.
§
For a detailed list of where Pentair trademarks are registered,
please visit waterpurification.pentair.com/brands. Pentair
trademarks and logos are owned by Pentair plc or its affiliates.
Third party registered and unregistered trademarks and logos are
the property of their respective owners.
WATER QUALITY SYSTEMS
5730 NORTH GLEN PARK ROAD, MILWAUKEE, WI 53209
P: 262.238.4400 | F: 262.238.4404
WATERPURIFICATION.PENTAIR.COM
CUSTOMER CARE: 800.279.9404 | tech-support@pentair.com
© 2016 Pentair Residential Filtration, LLC. All rights reserved.