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Direct Link to This FAQ
http://www.evga.com/support/faq/?f=59582
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59582 power supply turn on paperclip test jumper 24 pin
If you have an EVGA PSU that seems to be unresponsive after this test, it might be time
to ask us a few questions:
1. Please register your EVGA product using its at
https://www.evga.com/support/register.asp
2. Then contact our Customer Support using the methods described below.
To contact EVGA Customer Support:
Login to your EVGA account and submit a support ticket!
or
Send us an email:
support@EVGA.com (US and North America)
supportEU@EVGA.com (EMAI)
supportTW@EVGA.com (APAC)
If all else fails,
shown here to any of the black pins (COM or GND): Click to Show Paperclip Test
3. If your PSU is not connected to your mains power, plug in the wall cable now.
4. At this point, you can use the same as before to turn the PSU on and
the fan should begin to spin which should verify that the power supply has turned
on.
If your PSU has ECO Mode, make sure this is set to off!
For Advanced Voltage testing, click here to see our FAQ on power rail specification.
rocker switch
serial number
click here to see our contact details to reach EVGA by phone