Warranty
All Standard Cross Shipments and EVGA Advanced RMA Replacement (EAR) products
require an Adult signature upon delivery.
EVGA will ship RMA requests from our warehouse through EVGA’s choice of courier
and shipping method.
Damaged boxes, or products received in shipping envelopes, or bubble bags will be
immediately rejected and returned to the sender.
If your product is shipped to you and the address is invalid upon delivery, you are
responsible for a redirect or re-ship fee which will vary depending on your region. You
must contact EVGA prior to shipment for assistance to avoid this charge. EVGA is not
responsible for packages delivered to an outdated address.
If the product is returned to EVGA you will be responsible to pay for additional shipping
charges. EVGA encourages you to check your shipping address prior to submitting any
RMA request.
EVGA recommends shipping via UPS or FedEx, and to always purchase insurance to
protect your investment
All RMA replacements will state "Warranty Replacement" on the package to assist in
avoiding any taxes, duties and/or brokerage fees through customs or otherwise. EVGA is
not responsible for any fees charged by the destination country’s government body,
brokers or other third party.
Postal mail is not recommended for shipping any EVGA product. If your package is received
with physical damage, a claim cannot be processed due to the limitations with postal services and
the package will be returned to sender without alternative options.
What must you do to obtain warranty
services?
To obtain service under this Limited Warranty, the purchaser must contact EVGA and receive a
Return Merchandise Authorization (RMA) number prior to returning the product to EVGA
CORPORATION. Please contact EVGA Technical support at 1-888-880-3842 option 1 or
contact us by email at support@evga.com.
What are the limits on EVGA
CORPORATION's liability?
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF EVGA
CORPORATION’S RESPONSIBILITIES, AND THE EXCLUSIVE REMEDY REGARDING
THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.