User guide

4-3e UPDATING THE FIRMWARE (UNDER WINDOWS)

Updating the rmware is a simple operation but one which, if not properly completed, can result in your printer breaking down.

Before any update, please contact your Evolis dealer who will be able to guide you on the advisability or otherwise of carrying out an

upgrade. In general, such updates are only required in the event of problem or malfunction that has been clearly identied by your Evolis

dealer.

Updates can be downloaded from the website at www.evolis.com :

Select your printer model, then click on the Print drivers and Firmware link.

Then click on the le for the corresponding Firmware.

Accept the download then save the le in a directory on your hard drive. The rmware is stored compressed as a zip

le, which you will need to extract.

Then double-click on the le in the directory in order to run the rmware installation program

When prompted by the program, click on the Download button to run the job. The rmware download is in progress.

After about thirty seconds, the rmware has transferred to the printer and the operation is complete.

If the printer is not showing a ‘READY’ status, this means that the update has not been carried out correctly or, possibly,

that the printer is not working properly. Check the connection cables and run a new update.

The update is complete, and your equipment is ready to customise your cards.

Never interrupt the transfer between computer and printer during the download phase (powering off the printer

or computer, unplugging a cable). This would result in a complete inability to restart the printer. Should such an

incident occur, please contact your Evolis dealer, who will replace your printer’s processing board.