User`s guide

2. After Sales Service in the warranty period
In the event of hardware breakdown, and after agreement, Evolis offers the following assistance
options:
➤ Evolis authorized Reseller : send the printer to an Evolis authorized Reseller.
➤ Evolis authorized service provider: send the printer to an Evolis authorized after sales
service.
Do not forget to enclose proof of purchase with each dispatch.
3. After Sales Service outside the warranty period
In the event of breakdown outside the warranty period, contact your Evolis authorized reseller or
an Evolis authorized service provider.
29
IMPORTANT !
The customer is responsible for all damage sustained due to
inadequate packaging when returning goods. As far as possible, re-
use the original packaging.