User guide

4-4 Technical support



If you do not manage to solve your problem, you can obtain further information and help from the Evolis partner network.

4-4a EVOLIS PARTNER NETWORK

For any unresolved technical problem, contact an Evolis dealer. If you do not know any Evolis dealers, visit the www.evolis.com website

and send us your question. Evolis will pass on the contact details of your nearest Evolis dealer. When calling an Evolis dealer, you do need

to be close to your computer and ready to provide the following information:



Your printer model and serial number







A description of the incident that has occurred



A description of the steps that you have taken to resolve the problem.

www.evolis.com website includes a number of aspects related to

day-to-day use of your printer.

4-4b FINDING INFORMATION ON WWW.EVOLIS.COM

Drivers

and Support section on the Evolis website at

www.evolis.com.



printers, and an FAQ* section giving answers to the most frequently asked questions.

FAQ : Frequently Asked Questions