User guide

9
4. APPROVED USE
The NRX EVO 250 can be connected to the Public
Switched Telephone Network (PSTN) and compatible
to PABX's but not connected in the following
manner: -
1. As an extension to a payphone.
2. On shared service line or 1+1 carrier system.
Network Compatibility
The NRX EVO 250 has been approved persuant to
Commission Decision 1999/303/EC for pan-
European connection to the public switched telephone
network (PSTN). However, due to differences
between the individual PSTNs provided for in
different countries, the approval does not, of itself,
give an unconditional assurance of successful
operation on every PSTN network termination point.
In the event of problems you should contact your
equipment supplier in the first instance.
5. CE APPROVED
This unit has been EMC tested and meets the
requirements with respect to EN50081-1 emissions
Warranty
and EN50082-1 immunity.
6. THE NUMBER OF TELEPHONES THAT
MAY BE CONNECTED
If you connect too many telephones to your line they
may not ring correctly. To determine the number of
telephones that can be satisfactorily connected to
your line, add together the ringer equivalent numbers
(RENs) of all the equipment you wish to connect. If
this number exceeds four, your telephones may not
ring. Your NRX EVO 250 telephone has an REN of
one (1). BT telephones have an REN of one unless
otherwise marked.
7. WARRANTY
Trojan Telecom have built the NRX EVO 250
telephone to a high standard. Our warranty reflects
our belief that during it’s working life you should not
experience any mechanical failures.
However, on the rare occasion a breakdown occurs,
within the warranty period, Trojan Telecom will at
all times use a sensible and supportive attitude
towards warrantable returns, working with you in
identifying ‘no fault found’.
The following terms and conditions apply:
8
Warranty
1) Where we find a genuine warranty failure, Trojan
Telecom will replace the faulty instrument with a
one-for-one replacement.
2) It is the responsibility of the user to return the
faulty telephone to Trojan Telecom. We ask you to
cover this cost and we will return your replacement
telephone at our expense.
3) We reserve the right to repair the faulty item or
replace it with a similar telephone of the same make.
4) Discontinued models under warranty will be
replaced with a similar or more featured telephone.
5) We reserve the right to charge for items considered
to be chargeable under fair wear and tear.
6) User misuse or any modification carried out to the
NRX EVO telephone by the customer is not
considered a manufacturing fault or component
defect. Therefore it is not covered by the warranty.
7) Accidental damage such as liquid spillage or user
damage will not be covered under the terms of the
warranty.
8) When returning the telephone please ensure you
fully complete the returns authorisation form, failure
to do so could cause you unnecessary delay.
The terms of this warranty do not effect your
statutory rights.
Warranty applies to UK customers only
Faulty units should be returned to our service centre
at the following address.
SERVISCOMM
UNIT 2
RED BARNES WAY
McMullen Road
Darlington
DL1 2RR
UK