User's Manual User Manual

Issue 4.3.C

IP Director Version 4.3 – User Manual – Part 4 – System Management & Troubleshooting

EVS Broadcast Equipment

ONE XT SERVER APPEARS WITH A GREY FONT IN

THE

CHANNEL EXPLORER AND I CANNOT

CONTROL ITS CHANNELS

This means that there are no direct serial connections to that XT

Server, you cannot control the channels of that XT Server.

2.3 CHANNEL CONTROL

THE USER CANNOT CONTROL A CHANNEL

If a channel cannot be controlled, check if:

• The control panel interface has not been locked (check the

padlock icon in the control panel interface)

• The channel has not been locked on another IP Director

workstation. Check if there is a red padlock in front of the

name of the channel in the channel explorer application.

On your XT server, check if your channel can be controlled by

the IP Director workstations. If the channel has been configured

into parallel mode, make sure the IP Director is the main or the

secondary controller.

If the IP Director has been defined as a secondary controller of

the channel in exclusive mode, make sure the control of the

channel has been passed to the IP Director from the main device

(typically an LSM remote device).

If the IP Director has been defined as primary controller of the

channel in exclusive mode, make sure the control of the channel

has not been passed to the secondary controller from the IP

Director Control Panel interface (Check the state of the 2

button)

Do not forget that you need a serial link to one XT if you wish to

control its channels. Check if the channel you would like to

control is available in the channel explorer application.

THE CHANNEL OUTPUT IS BLACK

This means your channel is in IDLE state. Load a clip or a clip-

list on that channel OR press the E/E button on the panel.

If an XT Server is configured in XT Server IPDP mode the

recorders are not automatically started. It is then possible that

when you click on E/E the channel displays a frozen picture (the

last one recorded on the corresponding recorder channel). At

this point, you must open a recorder panel to start the recorder

for that channel.

A channel can be set to IDLE state when operated as a fill