Use and Care Manual

10
Fig.12
Troubleshooting
Fault Reason Treatment
The unit isn’t
working
The battery is not charged or has
cut out due to reaching its
minimal voltage
Charge the battery. When charging
the neon light behind the on/off
switch 1 and 2 flashes.
Check the charger unit is not
damaged and plugged into charging
station
The brush roller
isn’t working
Some objects are entangled in
the brush roller
Take out the motorized brush and
clean the objects from the brush
roller as described on page 11
The brush roller
still isn’t working
No electrical connection
between unit and motorized
floor brush
Make sure floor brush is properly
connected, clean and the locking
clip is secured.
Charger indicate
light is not lit
Power plug is not inserted into
the socket
Insert the plug into socket
After-sales service
If you experience any quality issues please contact our Quality Department toll free on 855-439-
2265. For further information on this product and viewing the product in use, please visit our
website: www.ewbankus.com
Disposal of battery
Remove the built-in rechargeable battery before disposal of the product. Please make sure that
the batteries are disposed of at an officially assigned location, it should not be mixed with
general household waste. The product must be disconnected from the electricity supply before
removing the batteries.
Procedure to remove the battery before disposal of the unit