Operating instructions

5
TROUBLE SHOOTING GUIDE
All Excalibur
®
Dehydrators are checked three times for
any electrical or mechanical problems. They are shipped
in perfect working order. If you see any damage to the
machine due to rough shipping you must report it to the
shipper or dealer you purchased from. Excalibur
®
will not
be responsible for damage due to shipping.
Problem Answer
Nothing turns ON
Test the outlet with another appliance that works. Test the dehydrator on another outlet that you know
has power.
Fan makes a
rubbing noise
Due to rough shipping the trays may have been forced into the fan’s protective screen. Take out the
trays, and blow on the fan blade to locate where it is rubbing against the screen. You may need to
turn the fan on and press gently against the screen and listen where the noise increases. With a pair of
needle nose pliers pull the screen away from the fan blade at point of contact.
No heat,
but fan works
Remove trays and check for any loose wires. There may be a piece of dust or shipping debris blocking
the tiny electrical points in the thermostat, or it may simply be stuck due to rough shipping.
Accessories
are missing
Kitchen accessories are shipped in the dehydrator box with exception of larger items like the apple
peeler, v-slicer, jerky gun or cannon. They are placed on the side of the dehydrator and may have slid
underneath. Double check by removing all packaging. Paraexx®
®
sheets are the same color as the
corrugated box, so look closely.
www.drying123.com
Technical support may be
contacted at [phone] or
[phone] from 8am-5pm
Mon-Fri Pacific Standard Time.
For Product Registration or if you have Warranty Questions,
please contact Excalibur Customer Service at
[phone] or [phone] from 8am-5pm Mon-Fri Pacific Standard Time.
LEADING COMPETITOR
(No Hyperwave™ Technology)
Food temperature continues
to rise, killing beneficial
enzymes & nutrients.
EXCALIBUR DEHYDRATOR
Food temperature remains
stable preserving enzymes.
Air temperature fluctuates to
evaporate moisture faster.
Patented Technology
SET FOOD
TEMPERATURE
118°F
118°F
TM