Warranty

ManualsBrandsExclusive Wood Doors ManualsDoors & Windows36 in. x 80 in. Operable Decorative Wrought Iron Unfinished Mahogany Left-Hand Solid Wood Prehung Front Door

Manufacturer's Limited Door Warranty

Exclusive Wood Doors warrants its products (factory finished or unfinished) sold under this limited warranty, if not

expressly excluded from this guaranteed to be of quality material and workmanship and to be free from defects at the time

of shipment for 5-years on Mahogany (Mara Macho) doors, and 1-year on all other wood species, glass inserts and factory

finishing from the date of purchase that would render them unserviceable or unfit for the ordinary purposes for which each

door is usually recommended.

This warranty takes precedence over all other warranties, expressed or implied.

Exclusive Wood Doors will (1) repair, (2) replace or (3) refund, at our sole discretion, any defective part or product to be

defective within the specified warranty period. Exclusive Wood Doors maximum liability is limited to the amount of the

original purchase price and will not cover the costs of labor, installation or finishing for any replacement door. The

manufacturer shall not be liable for doors repaired or replaced without its prior written consent.

 In the case of damage, misuse or abuse caused by other parties, or beyond the control of Exclusive Wood Doors.

All products must be inspected upon receipt of shipment, damage claims are void after product has been received

and signed for as “Free of Damages”. In the event of damages, contact our customer service team within 24 hours

of receipt of shipment and make notations to the freight carrier bill of lading.

 In the case of an obvious defect upon receipt of shipment from the manufacturer, notice must be given within 30

days thereafter and before the door/unit is hung, installed or treated in any manner.

 Written notice of any claim under this guarantee must be reported to the manufacturer or its agent promptly when

discovered, and in any event within the 5-year or above stated warranty period pertaining to the product.

ALLOWABLE TOLERANCES

Warp shall not be considered a defect unless it exceeds ¼” inch in the plane of the door itself. Warp is any distortion in

the door itself, and does not refer to the relation of the door to the frame or jamb in which it is hung. The term warp shall

include bow, cup, and twist.

 In measuring the amount of warp present in a door the following method shall be used: Bow, cup, and twist shall

be measured by placing a straightedge, taut wire or string on the suspected concave face of the door at any angle

(i.e., horizontally, vertically, and diagonally), with the door in its installed position. The measurement of bow,

cup, and twist shall be made at the point of maximum distance between the straightedge, taut wire, or string and

the face of the door. Action on any claim for warp or photographing may be deferred at the option of Exclusive

Wood Doors for a period not to exceed 12 months from the date of claim. If a door has been installed prior to

such claim being made, the door must remain hung in the original installation during the period of deferment, to

permit conditioning to humidity and temperature.

MATTERS EXCLUDED FROM THIS WARRANTY

An overhang is required to retain this warranty.

The protective overhang is equal to, or greater than the distance from the bottom of the threshold to the base of the

overhang. The following are circumstances that are not considered the responsibility of Exclusive Wood Doors and will

void the warranty:

Summary of content (5 pages)

PAGE 1
Manufacturer's Limited Door Warranty Exclusive Wood Doors warrants its products (factory finished or unfinished) sold under this limited warranty, if not expressly excluded from this guaranteed to be of quality material and workmanship and to be free from defects at the time of shipment for 5-years on Mahogany (Mara Macho) doors, and 1-year on all other wood species, glass inserts and factory finishing from the date of purchase that would render them unserviceable or unfit for the ordinary purposes for whic
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Natural variations in color or texture of the wood are not to be considered defects.      Doors in excess of 36” in width or 96” in height. Failure to properly seal and finish all door/sidelite/transom surfaces, edges and or jambs. This includes bores, mortis pockets, and multipoint prep. Unsatisfactory service or appearance caused by failure to follow the “Handling, Care & Maintenance, and Finish Instructions” set forth herein is not covered under and or by this warranty.
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Handling UPON RECEIVING YOUR DOOR UNIT: Exclusive Wood Doors recommends that you inspect and clean your doors and wood frames upon receipt and a minimum of once a year. 1. Inspect doors, wood frames and components for any visible damages or defects. 2. In you receive glass, inspect and check glass for any visible damage. 3. Replace or repair damages or defects. > You can contact Exclusive Wood Doors or your local Exclusive Wood Doors dealer for repair or replacement. 3.
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Wood Care & Maintenance WOOD CARE & MAINTENANCE You may be required to perform periodic inspection and cleaning, maintenance is necessary to achieve the lasting value and impression of our solid wood doors. Such maintenance is not included in our limited warranty, and may vary depending upon exposure to environmental conditions, frequency of use, and other factors. Timeliness in the finishing of wood is essential. Moisture and relative humidity affect wood.
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Finishing All of our solid wood doors are available with a premium stain factory finish that emphasizes wood grain and the natural beauty of our wood doors. This is an optional added benefit, and is not required. If you are receiving your doors/unit unfinished the following should serve as a guide. PREPARATION FOR FINISHING: To achieve the quality desired appearance, preparation for finishing is very important. 1. Remove all handling marks and other undesirable blemishes if any. 2.