User Guide AXS-200/650 IP Triple-Play Test Set
Copyright © 2008 EXFO Electro-Optical Engineering Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form, be it electronically, mechanically, or by any other means such as photocopying, recording or otherwise, without the prior written permission of EXFO Electro-Optical Engineering Inc. (EXFO). Information provided by EXFO is believed to be accurate and reliable.
Contents Contents Certification Information ........................................................................................................ v 1 Introducing the AXS-200/650 IP Triple-Play Test Set .................................. 1 Main Features .........................................................................................................................1 Typical Applications ..............................................................................................................
Contents 10 Maintenance ................................................................................................75 General Maintenance ............................................................................................................75 Battery Charging and Replacing ...........................................................................................75 Recycling and Disposal (Applies to European Union Only) ....................................................76 11 Warranty ........
Certification Information Certification Information F.C.C. Information Electronic test equipment is exempt from Part 15 compliance (FCC) in the United States. However, compliance verification tests are systematically performed on most EXFO equipment. Information Electronic test equipment is subject to the EMC Directive in the European Union. The EN61326 standard prescribes both emission and immunity requirements for laboratory, measurement, and control equipment.
Certification Information DECLARATION OF CONFORMITY Application of Council Directive(s): Manufacturer’s Name: Manufacturer’s Address: Equipment Type/Environment: Trade Name/Model No.: 73/23/EEC - The Low Voltage Directive 89/336/EEC - The EMC Directive And their amendments EXFO Electro-Optical Engineering Inc.
1 Introducing the AXS-200/650 IP Triple-Play Test Set The AXS-200/650 IP Triple-Play Test Set is a handheld unit designed to provide triple-play Quality of Experience (QoE) measurements. This test set offers a quick and thorough method for deploying triple-play services IPTV, VoIP and data - inside the customer premises. The AXS-200/650 not only verifies service quality for every customer, but also executes downstream performance measurements such as actual IP data rates and Ethernet bit rates.
Introducing the AXS-200/650 IP Triple-Play Test Set Typical Applications Typical Applications The AXS-200/650 allows you to test inside the customer premises over Ethernet for applications, such as: ³ Auto test ³ CPE tests ³ IPTV analysis ³ Data analysis ³ VoIP analysis Connector Description The top of the AXS-200/650 module supports connections to a wide area network (WAN) and a local area network (LAN).
Introducing the AXS-200/650 IP Triple-Play Test Set Electrical Safety Information Electrical Safety Information For information about equipment rating for temperature, environment, and power supply, refer to the Safety Information chapter of the AXS-200 User Guide.
Introducing the AXS-200/650 IP Triple-Play Test Set Conventions Conventions Before using the product described in this manual, you should understand the following conventions: WARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions. CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
2 Getting Started with Ethernet Testing The AXS-200/650 not only verifies service and connectivity to the DSLAM, but also executes upstream and downstream performance measurements such as actual data rates, attenuation, and noise margin. In addition, it provides advanced IPTV measurements such as packet jitter and loss, PCR jitter, MDI, PID viewer and IGMP zap time; and also supports higher layer testing such as ping, traceroute and web download speed.
Getting Started with Ethernet Testing IP Tests ³ Configure Tests allows you to configure a series of test parameters to verify applications, beginning with Auto Test. ³ Read Saved Result allows you to view the Read Results page. Read Saved Results The Read Results pane tab allows you to select a test type and view the results of all the files previously saved.
3 Connection Setup for IP Triple-Play Verification Tests The purpose of the Connection Setup function is to configure the unit for a series of connection parameters for Auto Test and CPE testing, and IPTV, data, and VoIP analyses. These parameters are accessible through the different pane tabs. To configure the connection parameters during Ethernet based tests: 1. From the Line Tests pane, use the up/down arrows to select the Connection Setup entry. 2. Press to confirm the selection.
Connection Setup for IP Triple-Play Verification Tests Setup Profile Selected Profile The Selected Profile tab allows you to configure and store multiple profiles containing specific setups for the unit. The default settings for current profile are: Profile Name is Default; LineMode is Ethernet; and AccessMode is Bridged. ³ Profile Name is a list of all available profile files in the current directory with the first entry being Default.
Connection Setup for IP Triple-Play Verification Tests Setup Profile When you change the selections, the following actions should be performed: 1. Fill the ProfileName list box with the list of files from the new directory \LineMode\AccessMode. 2. Change the ProfileName selection to Default if the profile file with the current ProfileName does not exist in the new directory. 3. Reload the current profile from the new profile file. At power up, all settings are read from the last current profile.
Connection Setup for IP Triple-Play Verification Tests Setup Line Connection Setup Line Connection Line Parameters The Line Params tab allows you to set the Ethernet negotiation modes for a Selected Profile composed of the current AccessMode selections. When the LineMode selection is Ethernet, the available parameters are the following: ³ Link Speed is a choice between AUTO (negotiated during the link establishment), 100 or 10 Mbps.
Connection Setup for IP Triple-Play Verification Tests Setup Line Connection WAN Access The WAN Access tab allows you to configure the physical line parameters required to connect to the ISP (internet service provider). The described Selected Profile is composed of the current LineMode and AccessMode selections.
Connection Setup for IP Triple-Play Verification Tests Setup Line Connection To select the WAN access parameters to configure: 1. From the Connection Setup pane, press the left/right function arrows until the WAN Access tab is displayed. 2. Press the F1, F2, or F3 key located just below the tab to select it. 3. Press the up/down arrows to select the desired parameter. 4. Press to open the list or modify the parameter. 5. In the list, press the up/down arrows to select the function or mode.
Connection Setup for IP Triple-Play Verification Tests Setup Line Connection When the AccessMode selection is set to Routed BrgdEthernet Static, the available parameters are the following: ³ IP Address is the address for the unit that is actively connected to your network or the internet at the time of login. ³ Gateway is the IP address of the default gateway. ³ Subnet Mask is the network address used to identify if the IP address is within the same wide area network.
Connection Setup for IP Triple-Play Verification Tests Setup Line Connection When the AccessMode selection is set to Routed PPPoE, the available parameters are the following: ³ Obtain IP is either Dynamic where the access concentrator or broadband remote access server assigns a temporary IP address to the unit, or Static where you enter the IP address of the unit. ³ Static IP is the address of the current location assigned by the service provider.
Connection Setup for IP Triple-Play Verification Tests Setup Line Connection LAN Setup The LAN Setup tab allows you to configure the parameters required when working in Throughmode, and the local area network (LAN) is connected to the ethernet interface. These parameters only apply when the WAN access mode is set to Routed.The described Selected Profile is composed of the current LineMode and AccessMode selections.
Connection Setup for IP Triple-Play Verification Tests Setup Line Connection To select the LAN parameters to configure: 1. From the Connection Setup pane, press the left/right function arrows until the LAN Setup tab is displayed. 2. Press the F1, F2, or F3 key located just below the tab to select it. 3. Press the up/down arrows to select the desired parameter. 4. Press to open the list or modify the parameter. 5. In the list, press the up/down arrows to select the function or mode.
4 Configure Tests for IP Triple-Play Verification The purpose of the Configure Tests function is to modify the unit to include and perform various tests for the applications to be verified. These tests are accessible through the different pane tabs. To access the configure tests during a DSL/Ethernet based test: 1. From the Line Tests pane, use the up/down arrows to select the Configure Tests entry. 2. Press to confirm the selection.
Configure Tests for IP Triple-Play Verification Configure Profile Configure Profile Before configuring all the line test parameters, you can refer to previously saved profiles. Select Configuration The Select Config tab allows you to setup and store multiple profiles containing specific configuration parameters for the unit. At power up, all test configuration parameters are read from the last current test configuration.
Configure Tests for IP Triple-Play Verification Configure Line Tests Configure Line Tests Auto Test The purpose of the Auto Test function is to: ³ Establish a connection to the DSLAM ³ Log into an ISP ³ Perform a Ping test The Auto Test tab allows you to select a series of tests to be configured in the Auto Test procedure. Your choice of tests to Enable or Disable are the following: ³ IPTV Analysis runs an auto test for video.
Configure Tests for IP Triple-Play Verification Configure Line Tests ³ CPE Trace Route reports the status of IP packets being sent to a specified IP destination, and the path and time taken to do so, in auto test. When this entry is enabled, IPTV, Data and VoIP analyses are automatically disabled. ³ CPE HTTP Speed measures the speed of downloading web pages, in auto test.When this entry is enabled, IPTV, Data and VoIP analyses are automatically disabled.
Configure Tests for IP Triple-Play Verification Configure Line Tests Ping Test The Ping Test tab allows you to configure the parameters to perform a ping test, also known as an ICMP echo request, during the CPE test. The available parameters are the following: ³ IP Address lists either the URL or IP Address where the unit pings. ³ URL/IP Address is the destination IP address of the device actively connected to the network.
Configure Tests for IP Triple-Play Verification Configure Line Tests TraceRoute The TraceRoute tab allows you to trace an IP packet from the unit (or a computer) to a specified IP destination and define how many hops the packet requires to reach the destination. This test is useful in determining where the longest delays are occurring along the network path. The available parameters are the following: ³ Address Format lists the address either as a URL or IP Address.
Configure Tests for IP Triple-Play Verification Configure Line Tests HTTP Speed The HTTP Speed tab allows you to enter the Download Address which is the destination IP address or web site URL to be downloaded (depending on the test selected) from the http server. To select the download parameter to configure: 1. Press the up/down arrows to select the desired parameter. 2. Press to modify the parameter. 3. Use the alphanumeric keypad to enter the value you want to specify. 4.
Configure Tests for IP Triple-Play Verification Configure Line Tests FTP Speed The FTP Speed tab allows you to configure the file transfer protocol parameters for downloading and uploading files to the server. The available parameters are the following: ³ Ftp Server Address is the address of the file transfer protocol (FTP), maximum 72 characters. ³ Login ID is your user name, maximum 72 characters. The default value is anonymous. ³ Password is your user password, maximum 36 characters.
Configure Tests for IP Triple-Play Verification Configure Line Tests IPTV Analysis The IPTV Analysis tab allows you to configure the unit for video testing. The parameters are the following: ³ Join Multicast Address is the multicast address of the channel that is automatically requested to join when running the video analysis during the auto test. ³ Monitoring Interval is a list of time interval values - 8, 16, 32, or 64 min - to set the length of time for which data is plotted on a graph.
Configure Tests for IP Triple-Play Verification Configure Line Tests To select the IPTV analysis parameters to configure: 1. Press the up/down arrows to select the desired parameter. 2. Press to open the list or modify the parameter. 3. In the list, press the up/down arrows to select the function or mode. OR Use the alphanumeric keypad to enter the value you want to specify. 4. Press 26 to confirm the selection.
Configure Tests for IP Triple-Play Verification Configure Line Tests VoIP Analysis The VoIP Analysis tab allows you to configure the unit for voice over IP testing. The parameters are the following: ³ Monitoring Interval is a list of time interval values - 8, 16, 32, or 64 min - to set the length of time for which data is plotted on a graph. ³ Test Thresholds allow you to specify the thresholds against which the actual measured unit/DSLAM negotiated results will be evaluated.
Configure Tests for IP Triple-Play Verification Configure Line Tests Data Analysis The Data Analysis tab allows you to select the Monitoring Interval which is a list of time interval values - 8, 16, 32, or 64 min - to set the length of time for which data is plotted on a graph. To select the monitoring interval: 1. Press the up/down arrows to select the parameter. 2. Press to open the list. 3. In the list, press the up/down arrows to select the value. 4. Press 28 to confirm the selection.
Configure Tests for IP Triple-Play Verification Configure Line Tests STB Support The STB Support tab allows you to specify the network addresses for up to four set-top boxes to be emulated. This pane is active only for bridged access mode. The available parameters are the following: ³ Number of STB is the quantity of set top boxes (maximum 4) to be emulated by the unit at the testing location.
5 Running CPE Tests The purpose of the CPE Test function is to establish a connection to the DSLAM and confirm the status of the Ethernet line. You can then log on to an ISP to perform advanced tests, including Ping, TraceRoute, and download speed tests. To view the available tabs: Press the left/right function arrows on each side of the F1, F2, and F3 keys. Reading Results Test Summary The TestSummary tab allows you to view the PASS/FAIL status and Details of a series of CPE test results.
Running CPE Tests Reading Results ³ Details button shortcuts to the applicable tab which provides more information about a particular test result. To view more information about each available test result: 1. Press the up/down arrows to highlight the Details button alongside the desired test result. 2. Press to select the desired Details button. Line Status The Line Status tab allows you to view the conditions of the line under test which was configured in the connection setup.
Running CPE Tests Reading Results WAN Status The WAN Status tab allows you to view the status of the connection between the wide area network and the ISP. The available test results are the following: ³ WAN Access specifies the type of wide area network access, either Bridged or Routed mode. ³ Status displays either Connected or Disconnected for the particular line connection under test.
Running CPE Tests Reading Results Ping Test The Ping Test tab allows you to view the PASS/FAIL summary status of either a Ping Address or Ping Gateway. The available test results are the following: 34 ³ Address Format lists either the URL or IP Address where the unit pings. ³ URL/IP Address is the IP address (a.b.c.d) or domain name (www.abcd.com) of the destination being pinged. ³ PckSize is the number of bytes sent in one packet ranging from 32 through 1200 (default is 32 bytes).
Running CPE Tests Reading Results TraceRoute The TraceRoute tab allows you to view the PASS/FAIL status of an IP packet being sent to a specified IP destination, and the path and time taken to do so. The available test results are the following: ³ Dest.Addr. is the destination IP or URL address. ³ Max hops specifies the maximum number of hops used in attempting to reach the destination address. ³ Trace button starts TraceRoute, displaying the test progress in the area below.
Running CPE Tests Reading Results ³ Download Time is the amount of time it took to receive the download bytes. ³ Download Speed is the speed at which the unit is capable of downloading a web page or content. FTP Speed The FTP Speed tab allows you to view the PASS/FAIL summary status of whether or not the file transfer protocol (FTP) which was configured in the CPE test setup was completed successfully or not.
Running CPE Tests Saving Results Saving Results Save Result The Save Result tab allows you to save your test results to a file or to an HTML report. Each entry on the pane is described below: ³ Result File Name is the current date and time stamp plus you can enter any filename. Save to File button saves the file in memory. ³ HTML Report Name is the current date and time stamp plus you can enter any name for the HTML file. ³ Report Header is where you can enter any comment.
6 IPTV Analysis The IPTV Analysis test functionality provides all the required information for the installation, maintenance, and/or troubleshooting of video services, including IPTV, delivered over Ethernet. To view the available tabs: Press the left/right function arrows on each side of the F1, F2, and F3 keys. Reading Results Test Summary The Test Summary tab allows you to view the PASS/FAIL status and Details of all the tests configured.
IPTV Analysis Reading Results ³ IGMP ZAPTime is the time required for a channel change when traffic is being transferred between the central network and STB. ³ PCR Jitter is the short-term variation in the arrival of program clock reference (PCR) information at the video decoder. ³ MDI:DF is the media delivery index (MDI) delay factor (DF) which monitors the amount of time the video must be delayed in the virtual buffer due to cumulative IP packet jitter and IP packetization.
IPTV Analysis Reading Results Line Status The Line Status tab allows you to view the conditions of the line under test which was configured in the connection setup. The available test results are the following: ³ Line Status displays either Connected or Disconnected for the particular line connection under test. ³ LinkSpeed is a choice between AUTO (negotiated during the link establishment), 100 or 10 Mbps. ³ ConnectMode is FULL_DUP or HALF_DUP, when Link Speed is set to either 100 or 10 Mbps.
IPTV Analysis Reading Results WAN Status The WAN Status tab allows you to view the status of the connection between the wide area network and the ISP. The available test results are the following: 42 ³ WAN Access specifies the type of wide area network access, either Bridged or Routed mode. ³ Status displays either Connected or Disconnected for the particular line connection under test. ³ Encapsulat is the encapsulation method used by the network and consists of the following types.
IPTV Analysis Reading Results LAN Status The LAN Status tab allows you to view the Customer Info configured for the local area network (LAN). The available information is as follows: ³ STB IP address is the IP address of the set-top box (STB) connected to the LAN port. ³ STB MAC address is the MAC address of the STB connected to the LAN port. ³ Subnet Mask is the network address used to identify if the IP address is within the same local area network.
IPTV Analysis Reading Results Down Stream Rate The DnStreamRate tab allows you to view the bit rates of different layers related to the IPTV service. The available test results are the following: ³ Line Rate is the actual rate achieved by the circuit, in kbps. ³ Ave IP Bit Rate is the average IP data rate for the IPTV service, including all channels detected. ³ Reset Statistics button sets all monitoring values to 0.
IPTV Analysis Reading Results IGMP Monitor The IGMP Monitor tab allows you to confirm that IGMP traffic is being transferred between the central network and STB, and view the statistics. The available statistics are the following: ³ Queries counts the number of IGMP queries issued by the network. ³ Join Request is the number of unsolicited IGMP “joins” issued by the STB or the user. ³ Leave Request is the number of IGMP “leaves” issued by the STB or the user.
IPTV Analysis Reading Results RTSP Info The RTSP Info tab allows you to view the media stream sessions established by the real time streaming protocol (RTSP). The available test results are the following: 46 ³ RTSP Stream is the IP address of the last RTSP server port. ³ Status displays a message for the condition of the last RTSP. ³ Res Time is the response time in ms from video request to incoming video data.
IPTV Analysis Reading Results IP Triple-Play Test Set ³ 406 - Not Acceptable ³ 407 - Proxy Authentication Required ³ 408 - Request Time-out ³ 410 - Gone ³ 411 - Length Required ³ 412 - Precondition Failed ³ 413 - Request Entity Too Large ³ 414 - Request-URI Too Large ³ 415 - Unsupported Media Type ³ 451 - Parameter Not Understood ³ 452 - Conference Not Found ³ 453 - Not Enough Bandwidth ³ 454 - Session Not Found ³ 455 - Method Not Valid in This State ³ 456 - Header Field Not V
IPTV Analysis Reading Results Detected Streams The DetectedStreams tab allows you to view the details of detected video streams. The available test results are the following: 48 ³ Show Details button, when pressed, displays a detailed description of the stream including from and to IP addresses and port numbers. ³ Stream IP is the multicast IP address assigned to a specific channel.
IPTV Analysis Reading Results IP Arrival Jitter The IP Arrival Jitter tab allows you to view the PASS/FAIL status of the registered IP Packet Jitter for the video stream with a selected multicast IP address assigned to the specific video channel or Analyzed Stream. The available test results are the following: ³ Max Recorded Jitter is the maximum jitter detected, in ms. ³ Average Jitter is the continuous running average of the jitter detected, in ms.
IPTV Analysis Reading Results PCR Jitter The PCR Jitter tab allows you to view the PASS/FAIL status of the Peak to Peak PCR Jitter for the short-term variation in the arrival of the program clock reference (PCR) information at the video decoder. The available test results are the following: ³ PCR Packets Rate is the number of received packets monitored over a one-second period. ³ Average Jitter is the continuous running average of the jitter detected, measured in ms.
IPTV Analysis Reading Results Stream Parameters The Stream Param tab allows you to view the detected video Stream Rates and the PASS/FAIL status of the multicast IP address assigned to the specific video channel or Analyzed Stream. The available test results are the following: ³ IP Packet is the IP data rate for the IPTV service, for the selected channel. ³ Transport Rate is the bit rate calculated based on the program clock reference (PCR).
IPTV Analysis Reading Results Stream Content The Stream Content tab allows you to view statistical information about the Video, Audio and Program Association/Map Table(s) content for each MPEG video Analyzed Stream. The available statistical results are the following: 52 ³ PID is a unique integer value or packet identifier (PID) that indicates the type of data that is stored in the packet payload of the video stream. ³ Rate(kbps) is the rate calculated for a given stream.
IPTV Analysis Saving Results Saving Results Save Result The Save Result tab allows you to save your test results to a file or to an HTML report. Each entry on the pane is described as follows: ³ Result File Name is the current date and time stamp plus you can enter any filename. Save to File button saves the file in memory. ³ HTML Report Name is the current date and time stamp plus you can enter any name for the HTML file. ³ Report Header is where you can enter any comment.
7 Data Analysis The purpose of the Data Analysis test function is to have the unit act as a DSL modem allowing you to connect from your computer to the internet via the unit’s Ethernet port. The unit will display the connected DSLAM parameters as well as bandwidth utilization, statistics for the IP traffic, and the different protocols detected as you send and receive information. To view the available tabs: Press the left/right function arrows on each side of the F1, F2, and F3 keys.
Data Analysis Reading Results ³ Protocols presents a summary of the different protocols used by the local network devices. ³ DnStream Rates displays whether the maximum attainable downstream bit rate that the circuit can handle is within the threshold range. ³ UpStream Rates displays whether the maximum attainable upstream bit rate that the circuit can handle is within the threshold range.
Data Analysis Reading Results Line Status The Line Status tab allows you to view the conditions of the line under test which was configured in the connection setup. The available test results are the following: ³ Line Status displays either Connected or Disconnected for the particular line connection under test. ³ LinkSpeed is a choice between AUTO (negotiated during the link establishment), 100 or 10 Mbps. ³ ConnectMode is FULL_DUP or HALF_DUP, when Link Speed is set to either 100 or 10 Mbps.
Data Analysis Reading Results WAN Status The WAN Status tab allows you to view the status of the connection between the wide area network and the ISP. The available test results are the following: 58 ³ WAN Access specifies the type of wide area network access, either Bridged or Routed mode. ³ Status displays either Connected or Disconnected for the particular line connection under test. ³ Encapsulat is the encapsulation method used by the network and consists of the following types.
Data Analysis Reading Results LAN Status The LAN Status tab allows you to view the customer information configured for the local area network (LAN). The available information is as follows: ³ Client IP is the IP address of the network device connected to the LAN port. ³ Client MAC Addr is the MAC address of the network device connected to the LAN port. ³ LAN IP is the local network IP address of the unit.
Data Analysis Reading Results Protocols The Protocols tab allows you to view a summary of the different protocols detected by the local network devices. The screen identifies the source IP address (Client IP Address) of the different requests, as well as the amount of transmitted (Download) and received (Upload) information. Protocols are displayed in reverse order with the most recent activity first.
Data Analysis Reading Results Down Stream Rates The DnStream Rates tab allows you to view the maximum achieved downstream data rates for the data stream layers of the connection. The available test results are the following: ³ Ethernet Rate (kbps) is the actual downstream rate. ³ Reset Statistics button sets all monitoring values to 0. Up Stream Rates The UpStream Rates tab allows you to view the maximum achieved upstream data rates for the data stream layers of the connection.
Data Analysis Saving Results Saving Results Save Result The Save Result tab allows you to save your test results to a file or to an HTML report. The available entries are the following: ³ Result File Name is the current date and time stamp plus you can enter any filename. Save to File button saves the file in memory. ³ HTML Report Name is the current date and time stamp plus you can enter any name for the HTML file. ³ Report Header is where you can enter any comment.
8 Running a VoIP Test The purpose of the VoIP analysis test function is to allow you to configure the unit for VoIP testing. During the analysis, the unit determines the IP packet rate and calculates jitter, packet loss, and packet delay. Results are displayed on the following tabs. To view the available tabs: Press the left/right function arrows on each side of the F1, F2, and F3 keys. Reading Results Summary The Summary tab allows you to view the PASS/FAIL status and Details of the different tests.
Running a VoIP Test Reading Results ³ Jitter Analysis is the status of the quality of the call by displaying an estimate of the variance of the real-time transport protocol (RTP) data packet inter-arrival time. ³ Details button shortcuts to the applicable tab which provides more information about a particular test result. To view more information about each available test result: 1. Press the up/down arrows to highlight the Details button alongside the desired test result. 2.
Running a VoIP Test Reading Results WAN Status The WAN Status tab allows you to view the status of the connection between the wide area network and the ISP. The available test results are the following: ³ WAN Access specifies the type of WAN access, either Bridged or Routed mode. ³ Status displays either Connected or Disconnected for the particular line connection under test. ³ Encapsulat is the encapsulation method used by the network and consists of four types.
Running a VoIP Test Reading Results LAN Status The LAN Status tab allows you to view the customer information configured for the local area network (LAN). The available information is as follows: ³ Client IP is the IP address of the network device connected to the LAN port. ³ Client MAC Addr is the MAC address of the network device connected to the LAN port. ³ LAN IP is the local network IP address of the unit.
Running a VoIP Test Reading Results Call History The Call History tab allows you to view the detailed call flow of the detected voice protocol. SIP (Session Initiation Protocol) is a signalling protocol used for establishing sessions in an IP network. The Clear History button clears all information displayed. Packets Analysis The Pcks Analysis tab allows you to view the PASS/FAIL status of the percentage of packets of varying inter-arrival rates that are within 10 milliseconds of each other.
Running a VoIP Test Reading Results Jitter Analysis The Jitter Analysis tab allows you to view the PASS/FAIL status of the quality of the call by displaying an estimate of the variance of the real-time transport protocol (RTP) data packet inter-arrival time. The available test results are: 68 ³ Jitter Average is the continuous running average jitter. ³ Jitter Maximum is the maximum jitter detected. ³ Std. Deviation is the standard deviation based on the continuous sample size.
Running a VoIP Test Saving Results Saving Results Save Result The Save Result tab allows you to save your test results to a file or to an HTML report. The available entries are the following: ³ Result File Name is the current date and time stamp plus you can enter any filename. Save to File button saves the file in memory. ³ HTML Report Name is the current date and time stamp plus you can enter any name for the HTML file. ³ Report Header is where you can enter any comment.
9 Troubleshooting Solving Common Problems The table below presents common problems and their solution. Problem Possible Cause Impossible to turn on unit. ³ You did not press long enough. Solution ³ Press for 2 seconds. ³ Main batteries ³ Charge batteries by ³ Battery compartment ³ Close battery ³ One of the two ³ Insert 2 batteries and discharged. door is open. batteries is missing. connecting the AC adapter/charger. compartment door. replace battery compartment door. ³ Weather too cold.
Troubleshooting Contacting the Technical Support Group Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m. (Eastern Time in North America). For detailed information about technical support, visit the EXFO Web site at www.exfo.com.
Troubleshooting Transportation Transportation Maintain a temperature range within specifications when transporting the unit. Transportation damage can occur from improper handling. The following steps are recommended to minimize the possibility of damage: ³ Pack the unit in its original packing material when shipping. ³ Avoid high humidity or large temperature fluctuations. ³ Keep the unit out of direct sunlight. ³ Avoid unnecessary shocks and vibrations.
10 Maintenance General Maintenance To help ensure long, trouble-free operation: ³ Keep the unit free of dust. ³ Clean the unit casing and front panel with a cloth slightly dampened with water. ³ Store unit at room temperature in a clean and dry area. Keep the unit out of direct sunlight. ³ Avoid high humidity or significant temperature fluctuations. ³ Avoid unnecessary shocks and vibrations.
Maintenance Recycling and Disposal (Applies to European Union Only) Recycling and Disposal (Applies to European Union Only) Recycle or dispose of your product (including electric and electronic accessories) properly, in accordance with local regulations. Do not dispose of it in ordinary garbage receptacles. This equipment was sold after August 13, 2005 (as identified by the black rectangle).
11 Warranty General Information EXFO Electro-Optical Engineering Inc. (EXFO) warrants this equipment against defects in material and workmanship for a period of one year from the date of original shipment. EXFO also warrants that this equipment will meet applicable specifications under normal use.
Warranty Liability Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part. EXFO shall not be liable for damages resulting from improper usage or unauthorized modification of the product, its accompanying accessories and software.
Warranty Service and Repairs Service and Repairs EXFO commits to providing product service and repair for five years following the date of purchase. To send any equipment for service or repair: 1. Call one of EXFO’s authorized service centers (see EXFO Service Centers Worldwide on page 80). Support personnel will determine if the equipment requires service, repair, or calibration. 2.
Warranty EXFO Service Centers Worldwide EXFO Service Centers Worldwide If your product requires servicing, contact your nearest authorized service center. EXFO Headquarters Service Center 400 Godin Avenue Quebec (Quebec) G1M 2K2 CANADA EXFO Europe Service Center Omega Enterprise Park, Electron Way Chandlers Ford, Hampshire S053 4SE ENGLAND EXFO China Service Center/ Beijing OSIC Beijing New Century Hotel Office Tower, Room 1754-1755 No. 6 Southern Capital Gym Road Beijing 100044 P. R.
A Technical Specifications IMPORTANT The following technical specifications can change without notice. The information presented in this section is provided as a reference only. To obtain this product’s most recent technical specifications, visit the EXFO Web site at www.exfo.com. IPTV TESTING SUITE Supported video compression/standards Video streaming control Operation Analysis and statistics Graphic results MPEG2, MPEG4 part 2 and 10 (H.
Index Index A after-sales service ........................................ 72 applications Auto test.................................................. 2 CPE tests .................................................. 2 data analysis ............................................ 2 IPTV analysis ............................................ 2 VoIP analysis ............................................ 2 Auto tests setup include tests ..........................................
Index line status .............................................. 41 network activity ..................................... 43 PCR jitter................................................ 50 RTSP info ............................................... 46 save result.............................................. 53 stream content ...................................... 52 stream params....................................... 51 summary................................................ 39 WAN status...................
P/N: 1053461 www.EXFO.com · info@exfo.com CORPORATE HEADQUARTERS 400 Godin Avenue Quebec (Quebec) G1M 2K2 CANADA Tel.: 1 418 683-0211 · Fax: 1 418 683-2170 EXFO AMERICA 3701 Plano Parkway, Suite 160 Plano TX, 75075 USA Tel.: 1 972 907-1505 · Fax: 1 972 836-0164 EXFO EUROPE Omega Enterprise Park, Electron Way Chandlers Ford, Hampshire S053 4SE ENGLAND Tel.: +44 2380 246810 · Fax: +44 2380 246801 EXFO ASIA-PACIFIC 151 Chin Swee Road #03-29, Manhattan House SINGAPORE 169876 Tel.
