User Guide EXpert IP Test Tools
Copyright © 2014 EXFO Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form, be it electronically, mechanically, or by any other means such as photocopying, recording or otherwise, without the prior written permission of EXFO Inc. (EXFO). Information provided by EXFO is believed to be accurate and reliable.
Licence Agreement and Warranty IMPORTANT: CAREFULLY READ THE FOLLOWING LICENSE AGREEMENT BEFORE OPENING THIS INSTALLATION PACKAGE. BY OPENING THIS PACKAGE AND USING THE SOFTWARE WHETHER INCORPORATED OR NOT IN AN EXFO INC. ("EXFO") PRODUCT, YOU INDICATE YOUR ACCEPTANCE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.
6. LIMITED WARRANTY: EXFO warrants the media on which the Software is distributed to be free from defects in material and workmanship and that the Software will perform substantially in accordance with the Documentation. EXFO will replace defective media or Documentation at no charge, provided you return the item with dated proof of payment to EXFO within (60) days of the date of delivery. THESE ARE YOUR SOLE REMEDIES FOR BREACH OF WARRANTY.
Contents 1 Introducing the EXpert IP Test Tools ........................................................... 1 Conventions ............................................................................................................................2 2 Getting Started ............................................................................................ 3 Signal Connection ...................................................................................................................
7 Test Control .................................................................................................43 Start/Stop Button ..................................................................................................................43 Load/Save ...........................................................................................................................44 Report .......................................................................................................................
1 Introducing the EXpert IP Test Tools The EXpert IP Test Tools integrates six commonly used datacom test tools into one platform based application to ensure field technicians are prepared for a wide-range of testing needs. It runs as a separate software application on the platform and operates independently of the modules installed on the platform.
Introducing the EXpert IP Test Tools Conventions Conventions Before using the product described in this guide, you should understand the following conventions: WARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions. CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
2 Getting Started Signal Connection The EXpert IP Test Tools uses the 10/100/1000 Mbit/s Ethernet RJ45 port of the EXFO’s platform. Connect the 10/100/1000 Mbit/s electrical signal to be tested to the RJ45 port of the EXFO’s platform. Note: Refer to the EXFO’s platform User Guide for more information. Laser Safety Information The EXpert IP Test Tools software is not provided with any hardware components. However, it may be used with your platform or modules which may contain laser components.
Getting Started Starting the EXpert IP Test Tools Application To start the EXpert IP Test Tool application: 1. FTB-1: From Mini ToolBox, tap on the Test Tools tab. FTB-2 and FTB-2 Pro: From ToolBox X, tap the Test Tools button. FTB-200v2: From Compact ToolBox, tap on the Test Tools tab. 2. Select the EXpert IP Test Tools then tap on Start.
3 Using the Graphical User Interface This chapter describes the graphical user interface of the EXpert IP Test Tools application. Main Application Window The following main application window is displayed when the EXpert IP Test Tools application is started. Title Bar Test Control Main Window Main Menu Test Results Application Buttons Status Bar Main Window The main window allows to setup a test and to view the test status and results.
Using the Graphical User Interface Main Application Window Status Bar The status bar displays the following information. Icon and/or text Description Test name Test name of the selected test. Link arrow Green arrow: Ethernet Link up Red arrow: Ethernet Link down. Interface speed 10 Mbit/s, 100 Mbit/s, or 1000 Mbit/s. Test status Current test status. Title Bar The title bar displays the software application name and the battery level indicator.
Using the Graphical User Interface Main Application Window Application Buttons About (i) mainly displays the product version details and technical support information. Software Options button displays the list of software options enabled. For information on how to install and activate software options, refer to the EXFO’s platform User Guide. Option Name EXPERTIP Description Enable "IP/Ethernet test tool suite" application.
Using the Graphical User Interface Arrow Buttons Arrow Buttons Moves to the top of the list. Moves one page up. Moves one line up. Moves one line down. Moves one page down. Moves to the end of the list.
Using the Graphical User Interface Keyboard Usage Keyboard Usage The GUI pops up different keyboards to modify data. Following are the usual keyboard keys: Left arrow moves the cursor one position to the left. Right arrow moves the cursor one position to the right. Up arrow increases the byte value by one. Down arrow decreases the byte value by one. Del deletes the value at the cursor position. Back deletes the value preceding the cursor position. OK completes data entry.
4 Selecting and Starting a Test A test can be created either by selecting the test from the Test Menu or by loading a previously saved configuration (refer to Load/Save on page 44 for more information).
Selecting and Starting a Test Ping Ping The Ping test is used to determine whether a particular host is reachable across an IP network. The ping test uses ICMP echo messages to monitor the availability of a given host and measure the round-trip latency, jitter and packet loss between the source and the specified endpoint. To select, configure, and start a Ping test: 1. From the Main Menu, tap Ping. 2. From the Interface tab, configure the test interface parameters. Refer to Interface on page 20.
Selecting and Starting a Test FTP Performance FTP Performance The FTP Performance test measures the availability and response time of an FTP server. You can configure FTP Performance test to either upload a file to the server, download a file from the server, or perform both tasks. The file is generated by the test and transferred to location specified. File transfer involves two types of connections, a control connection and a data connection. To select, configure, and start a FTP Performance test: 1.
Selecting and Starting a Test Traceroute Traceroute Traceroute is a utility that reports the path that IP packets follow through the network from a local host to a specified host destination. The Traceroute test identifies the path a packet travels between a source and a specified host. This test uses the maximum hop count (TTL) field in the IP packet header, incrementing its value in sequence for each packet sent. To select, configure, and start a Traceroute test: 1. From the Main Menu, tap Traceroute. 2.
Selecting and Starting a Test HTTP Availability HTTP Availability The HTTP Availability test measures the availability and response time of a Hypertext Transfer Protocol (HTTP) server by downloading a web page. This test supports and conforms to HTTP versions 1.0 and 1.1. To select, configure, and start a HTTP Availability test: 1. From the Main Menu, press HTTP Availability. 2. From the Interface tab, configure the test interface parameters. Refer to Interface on page 20.
Selecting and Starting a Test VLAN Scan VLAN Scan The VLAN Scan test is used to detect and list all the VLANs present in the connected IP network. It supports detection of nested VLANs up to three layers. The results include the VLAN ID, priority, and frame count. Note: If VLAN Tagging under Interface tab is enabled, all the tests except VLAN Scan test will be activated. If it is disabled, only VLAN Scan test will be activated. Note: The VLAN Scan test uses only the Interface parameters to run the test.
Selecting and Starting a Test LAN Discovery LAN Discovery The LAN Discovery tool listens to the network traffic and actively interrogates network devices to learn about attached hosts, servers, switches, and routers. The LAN discovery test consists of two modes: Active mode and Passive mode. The Passive mode discovers the IP address and MAC address of the devices on the network.
5 Test Setup The test setup offers the following tabs depending on the test: Tabs Interface on page 20 Configuration (Ping) on page 23 Configuration (FTP Performance) on page 24 Configuration (Traceroute) on page 25 Configuration (HTTP Availability) on page 26 Configuration (LAN Discovery) on page 27 EXpert IP 19
Test Setup Interface Interface Note: The interface configuration parameters apply globally to all tests. From the Main Menu, tap on a test and the Interface tab. Test Interface Test Interface displays the network adapter(s) found on the EXFO’s platform. The first network adapter is selected by default.
Test Setup Interface Network Configuration Note: Network configuration is only possible when the Obtain IP from DHCP check box is cleared. Otherwise, when the Obtain IP from DHCP check box is selected, all parameters are not configurable and set to the values obtained through DHCP process. EXpert IP IP Address allows to enter the IP address for the Ethernet port: 0.0.0.1 to 223.255.255.255. Subnet Mask allows to enter the Subnet Mask for the Ethernet port: 0.0.0.1 to 255.255.255.255.
Test Setup Interface Ethernet Statistics The following Ethernet Statistics are displayed. Link Status displays the status of the link: Connected or Disconnected. Link Speed (Mbps) displays the speed of the Ethernet connection. Domain Name displays the name of the connected domain. Frame TX displays the total Ethernet frames transmitted. Frame RX displays the total Ethernet frames received. Duplex displays the Duplex mode of the link: half duplex, full duplex, or auto.
Test Setup Configuration (Ping) Configuration (Ping) From the Main Menu, tap Ping, and the Configuration tab. Configuration EXpert IP IP Address/DNS allows to enter the destination IP Address or DNS. A maximum of 63 characters are allowed. The default setting is 127.0.0.1. Timeout (ms) allows to enter the time to wait for a response in milliseconds for the last ICMP echo message: 1 to 60000 milliseconds (default is 1000 milliseconds).
Test Setup Configuration (FTP Performance) Configuration (FTP Performance) From the Main Menu, tap FTP Performance, and the Configuration tab. Configuration Server Name specifies the name or IP address of the FTP server for which you want to measure the performance. A maximum of 63 characters are allowed. Transfer Type specifies the type of the file to be transferred: ASCII (default), or Binary. User Name specifies the name of the account to be used for the file transfer.
Test Setup Configuration (Traceroute) Configuration (Traceroute) From the Main Menu, tap Traceroute, and the Configuration tab. Configuration EXpert IP Source IP Address/DNS displays the Source IP Address configured in the Interface tab (see Network Configuration on page 21). Destination IP Address/DNS specifies the Destination IP Address/DNS. A maximum of 63 characters are allowed.
Test Setup Configuration (HTTP Availability) Configuration (HTTP Availability) From the Main Menu, tap HTTP Availability, and the Configuration tab. Configuration 26 URL specifies the URL of the page to retrieve. A maximum 800 characters are allowed. Page Download Mode HTML Text (default) mode checks the availability and the initial response time of the HTML page. The test downloads the HTML text only. Header mode checks the availability of the HTML page, avoiding the excess bandwidth.
Test Setup Configuration (LAN Discovery) Configuration (LAN Discovery) From the Main Menu, tap LAN Discovery, and the Configuration tab. Configuration Start IP Address: Enter the start range of the IP Address from where you want to start discovering the LAN in the network: 0.0.0.1 to 223.255.255.255. The default value will be the first 2 bytes of the network in which the device is connected. For example, if the network address is 10.192.3.83, then the default value will be 10.192.0.0.
6 Test Results The rest Results menu offers the following Result Summary tabs depending on the test: Tabs Result Summary (Ping) on page 30 Result Summary (FTP Performance) on page 32 Result Summary (Traceroute) on page 34 Result Summary (HTTP Availability) on page 36 Result Summary (VLAN Scan) on page 38 Result Summary (LAN Discovery) on page 40 EXpert IP 29
Test Results Result Summary (Ping) Result Summary (Ping) From the Main Menu, tap Results. Status Indicates the test status. Running: test is running. Stopped: test is interrupted; test is stopped before the set time. Completed: test is completed successfully. The Pass/Fail verdict is displayed next to the Status field once the test is completed. Message Displays one of the following error messages, when the test fails. FDNS lookup failed. Destination is unreachable.
Test Results Result Summary (Ping) Result Summary Destination DNS Name: The DNS name of the destination server. Destination IP Address: The IP Address of the destination server. Packets Sent: Number of packets sent to the destination address. Packets Received: Number of packets received from the destination address. Packets Lost: Number of packets lost. Packet Loss (%): Percentage of the packets that were either lost or late.
Test Results Result Summary (FTP Performance) Result Summary (FTP Performance) From the Main Menu, tap Results. Status Indicates the test status. Running: test is running. Stopped: test is interrupted; test is stopped before the set time. Completed: test is completed successfully. The Pass/Fail verdict is displayed next to the Status field once the test is completed. Message Displays one of the following error messages, when the test fails. Server name not resolved. Bad response from Server.
Test Results Result Summary (FTP Performance) Specified file not found on the server. Error occurred while deleting the file. Failed because of an internal error. IP Server IP Address: The IP address of the FTP server. Initial Greeting Time (ms): The amount of time taken to receive the initial acknowledgement from the server in milliseconds. Login Time User Response Time (ms): The amount of time taken to receive a response to the USER command.
Test Results Result Summary (Traceroute) Result Summary (Traceroute) From the Main Menu, tap Results. Status Indicates the test status. Running: test is running. Stopped: test is interrupted; test is stopped before the set time. Completed: test is completed successfully. The Pass/Fail verdict is displayed next to the Status field once the test is completed. Message Displays one of the following error messages, when the test fails. No route to destination. Maximum Hop count too low.
Test Results Result Summary (Traceroute) Result Summary EXpert IP IP Address: IP address of the destination host or intermediate IP address (Hops) as specified in the Host input parameter. If the DNS name is specified, this result displays either the resolved IP address or the null value, if the address was not resolved successfully. IP address of the hops are sequentially displayed in the row from the source IP address to the destination IP address.
Test Results Result Summary (HTTP Availability) Result Summary (HTTP Availability) From the Main Menu, tap Results. Status Indicates the test status. Running: test is running. Stopped: test is interrupted; test is stopped before the set time. Completed: test is completed successfully. The Pass/Fail verdict is displayed next to the Status field once the test is completed. Message Displays one of the following error messages, when the test fails. DNS lookup failed. Connection to server failed.
Test Results Result Summary (HTTP Availability) Result Summary EXpert IP Server IP Address: IP address for the main page of the URL that was tested. Connection Time (ms): Length of time in milliseconds to connect to the HTTP server. This value includes the connect time for redirects. Number of Redirects: Number of redirects performed on the test page. Total Page Download Time (ms): Length of time in milliseconds for the entire page to download.
Test Results Result Summary (VLAN Scan) Result Summary (VLAN Scan) From the Main Menu, tap Results. Status Indicates the test status. Running: test is running. Stopped: test is interrupted; test is stopped before the set time. Result Summary 38 E-VLAN ID: The Ethernet-VLAN identifier. E-VLAN Priority: The Ethernet-VLAN user priority code point. S-VLAN ID: The Stacked-VLAN identifier. S-VLAN Priority: The Stacked-VLAN user priority code point.
Test Results Result Summary (VLAN Scan) Total Packet Size (KB): The sum of the packet size from all the VLANs detected. Total Frame Count: The sum of frame counts from all VLANs detected. Note: The Frame Count and the Packet Size indicates the total amount of data that is sent and received from a VLAN. As long as there is some network traffic generated from/to a VLAN, Frame Count and Packet Size will go on increasing. EXpert IP Test Tools update the VLAN SCAN statistics every 500 millisecond.
Test Results Result Summary (LAN Discovery) Result Summary (LAN Discovery) From the Main Menu, tap Results. The Result Summary page displays the following result. Status Indicates the test status. Running: test is running. Stopped: test is interrupted; test is stopped before the set time. Completed: test is completed successfully. The Pass/Fail verdict is displayed next to the Status field once the test is completed. Message Displays one of the following error messages, when the test fails.
Test Results Result Summary (LAN Discovery) Result Summary IP Address: The IP Address of the device. MAC Address: The MAC Address or the physical address of the device. Note: The MAC Address of the local network devices are displayed. DNS Name: The DNS name of the device. It also indicates, for enabled services, whether each particular service (DHCP, FTP, SNMP, DNS, HTTP, Telnet, HTTPS, SSH, and/or SIP) is enabled on the device.
7 Test Control This chapter describes the test control buttons available on the top-right navigation bar of the application. Start/Stop Button The Start/Stop button allows to manually start or stop the test. EXpert IP Start: Tap the Start button to start the test. Start is available when the test is not running. Stop: Tap the Stop button to stop the test. Stop is available when the test is running.
Test Control Load/Save Load/Save Configurations Tab The Configuration tab allows to save, load, and delete a test configuration Tap the Load/Save button, and the Configuration tab. Restore Factory Default restores the configuration parameters of all the tests to factory default setting. To save a configuration: 1. Select the media where the file will be saved: Internal Flash (default) or a removable drive (USB media for example) if present. 2. Type the name of the file to be saved (File Name) if needed. 3.
Test Control Report Report Config/Save Tab The Config/Save tab allows to configure the report parameters and generate/save the report. Tap the Report button, and the Config/Save tab. The report contains all information about the current test including its setup and results. Report Content parameters are used to identify the report and are not mandatory. Up to 50 characters are allowed for each parameter. Report Header could be the company name.
Test Control Report Format is the file format for the report: PDF (default), Text, HTML, and CSV. Logo check box when selected (default) allows to include a logo to the report. Only available with the PDF, and HTML file format. Select the logo picture that will be displayed on the report. Save button generates and saves the report on the selected media. Open Tab Report files can be opened from this page. Tap the Report button and the Open tab. To open a saved report: 1.
8 Troubleshooting Solving Common Problems Before calling EXFO’s technical support, please read the following common problems that can occur and their respective solution. Problem Call not working. Possible Cause Solution Server may not be available. Try Ping test, if you have IP application. If Ping does not work, check the network cable, network configuration.
Troubleshooting Contacting the Technical Support Group Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m. (Eastern Time in North America). Technical Support Group 400 Godin Avenue Quebec (Quebec) G1M 2K2 CANADA 1 866 683-0155 (USA and Canada) Tel.: 1 418 683-5498 Fax: 1 418 683-9224 support@exfo.
A Glossary Acronym List ? Help ASCII American Standard Code for Information Interchange CE European Conformity DHCP Dynamic Host Configuration Protocol DNS Domain Name Server DSCP Differentiated Services Code Point ESD Electrostatic Discharge FCC Federal Communications Commission FTP File Transfer Protocol A C D E F EXpert IP 49
Glossary Acronym List G GUI Graphical User Interface HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure IC Industry Canada ICMP Internet Control Message Protocol ID Identification IEEE Institute of Electrical & Electronics Engineers IP Internet Protocol ISO International Organization for Standardization LAN Local Area Network LED Light-Emitting Diode MAC Media Access Control Mbps Megabit Per Second MOS Mean Opinion Score H I L M 50 EXpert IP Test Tool
Glossary Acronym List R RMA Return Merchandise Authorization RX Receive SFP Small Form Factor Pluggable SIP Session Initiation Protocol SNMP Simple Network Management Protocol SSH Secure Shell STQC Standardization Testing and Quality Certification TCP Transport Control Protocol TTL Time To Live TX Transmit UDP User Data Protocol URL Uniform Resource Locator USB Universal Serial bus VLAN Virtual Local Area Network VoIP Voice over Internet Protocol S T U V EXpert IP 51
Index Index A About button ................................................ 7 after-sales service ........................................ 48 Apply........................................................... 21 Arrow buttons............................................... 8 B Bit Mask ...................................................... 27 Bridge.......................................................... 41 Button Start....................................................... 43 Bytes RX ....................
Index I N ICMP Reply No............................................. 35 identification label ...................................... 48 Initial Greeting Time.................................... 33 Interface...................................................... 20 IP FTP Performance .................................... 33 IP Address ....................................... 21, 35, 41 IP Address/DNS............................................ 23 Number of Ping Requests ............................
Index S safety caution .................................................... 2 conventions ............................................. 2 warning ................................................... 2 Select All Services to Search .................................. 27 Server IP Address................................... 33, 37 Server Name................................................ 24 Services to Search........................................ 27 SNMP .....................................................
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