Specifications

Chapter 5: Day-to-Day Maintenance
5 – 3
Notes
5 Put the card weight back on top of the card stack.
6 Close and lock the cabinet door or encoder enclosure.
Checking transaction history
The Stanley ID Express Station™ System records all transac-
tions and system errors in a database that you can review
using the view transaction report feature. You can do this to
find out:
■ How often a kiosk is being used
■ Whether the card hopper is getting low
■ Troubleshoot an error that someone reports
Periodically checking the transaction history report is impor-
tant to do on a daily or weekly basis.
The following are the types of data that are collected:
■ Cancelled – a card transaction cancelled by the user before
the transaction was completed. This occurs when the user
presses the cancel button.
■ SystemError – internal software error.
■ RetriesExceeded – a transaction that a user tried that
exceeded the number of attempts that are granted. For
example, if a maximum of three tries are allowed, the
fourth try will generate this error.
■ Succeeded – a transaction resulting in an encoded card.
■ Timeout – a transaction that a user tried that exceeded the
amount of time allotted to complete the transaction.
Figure 5.3 Loading the cards into the card hopper
Card hopper
Cards with stripe
facing down
Card weight
Put the stripe towards the kiosk
cabinet door or toward the right
side of the encoder enclosure
(when facing the front of the
encoder).