User Manual

16
Troubleshooting
Problem Possible Cause Prevention/Cure
Burner will
not light using
igniter
• LP gas tank valve is closed
• Make sure regulator is securely attached to the LP gas tank
per “Installing LP Gas Tank,” then turn LP gas tank valve to
“OPEN”
• LP gas tank is low or empty • Exchange, refill or replace LP gas tank
• LP gas leakage
• Turn LP gas tank valve to “CLOSED”
• Wait 5 minutes for gas to clear
• Follow “Checking for Leaks” section
• Wires or electrode covered with cooking residue
• Clean wire and/or electrode with rubbing alcohol
• Electrode and burners are wet • Wipe dry with cloth
• Electrode cracked/broken - sparks at crack • Replacement part(s) may be needed
• Wire loose or disconnected • Reconnect wire or replacement part(s) may be needed
• Wire is shorting (sparking) between ignitor and electrode • Replacement part(s) may be needed
• Bad igniter • Replacement part(s) may be needed
Burner will
not light with
match
• No gas flow
• Check if LP gas tank is empty
A. If empty, exchange, refill or replace LP gas tank
B. If LP gas tank is not empty, refer to “Sudden drop in gas
flow or reduced flame height” (see below)
• LP gas tank is low or empty • Exchange, refill or replace LP gas tank
• LP gas
• Turn LP gas tank valve to “CLOSED”
• Wait 5 minutes for gas to clear
• Follow “Checking for Leaks” section
• Coupling nut and regulator not fully connected
• Turn the coupling nut about one-half to three-quarters
additional turn until solid stop. Tighten by hand only - do NOT
use tools
• Obstruction of gas flow
• Clear burner/venturi tube
• Check for bent or kinked hose
• Disengagement of burner to valve • Reengage burner and valve
• Spider webs or insect nest in venturi • Clean burner/venturi tube
• Burner ports clogged or blocked • Clean burner ports
Sudden drop
in gas flow or
reduced flame
height
• Out of gas • Exchange, refill or replace LP gas tank
• Overfilling prevention device may have been activated
1. Turn control knobs to “
OFF”
2. Wait 30 seconds and light grill
3. If flames are still too low, reset the overfilling prevention
device:
a. Turn control knob(s) “ OFF”
b. Turn LP gas tank valve to “CLOSED”
c. Disconnect regulator
d. Turn control knobs to
(HIGH)
e. Wait 1 minute
f. Turn control knobs to “ OFF”
g. Reconnect regulator and leak check connections,
being careful not to fully open valve
h. Light grill per “Lighting” section
Irregular flame
pattern, flame
does not run
the full length
of burner
• Burner ports are clogged or blocked • Clean burner ports
Flame is yellow
or orange
• New burner may have residual manufacturing oils
• Burn grill for 15 minutes on
(HIGH) with the lid closed
• Spider webs or insect nest in venturi • Clean venturi
• Food residue, grease, etc. on burners • Clean burner
• Poor alignment of valve to burner/venturi tube • Ensure burner/venturi tube is properly engaged with valve
Flame goes out
• High or gusting winds • Do not use grill in high winds
• Low on LP Gas • Exchange, refill or replace LP gas tank
• Overfilling prevention device may have been activated
• Refer to “Sudden drop in gas flow or reduced flame height”
(see above)