Direct System Installation Manual Customer Support 1-800-992-8876
Direct System Overall System Connections Your drinking water is going to be healthier and taste better from now on thanks to Express Water’s Direct Filtration System. Almost all of your Direct System is already assembled. We’re going to walk you through the rest of the steps in the following pages. If you need help just call us at 1-800-992-8876 or visit expresswater.com Connection Points A to B Connect the Feed Water Adapter Valve to the hole marked as “IN” on the Leak Stop Valve.
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Conditions READ THIS FIRST Please pay attention to the following installation and safety recommendations: - Read the installation manual before installing this system. NOTE! Please make sure your installation location has enough room for the system Incoming Water Incoming water pressure must be at least 20 PSI to use this system. Test your water occasionally to make sure the system is performing.
Table of Contents Conditions Introduction Installation Notes Components List System Diagram Tubing Quick Connect Guide Page 3 Page 6 Page 7 Page 7 Page 9 Page 10 Installation Feed Water Adapter Valve Drinking Faucet Housing Assembly Elbow Fitting Installation Leak Stop Valve System Connections Page 11 Page 13 Page 15 Page 16 Page 17 Page 18 System Startup Page 19 System Maintenance Filter Change Instruction How to Sanitize your System Troubleshooting Page 20 Page 21 Page 22 Warranty Page 23 4
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Introduction The Express Water Direct system produces pure, reliable, filtered drinking water. When properly maintained this system will provide you with years of great tasting crisp drinking water and trouble-free service. Please read the installation manual and become familiar with the tools needed before proceeding with the installation and inspect the package for any missing components or shipping damages.
Installation Notes Tools Required Before you begin please make sure you have all of the following tools ready to use: - Box Cutter - Phillips-Head Screwdriver - Power Drill - 1/2” Drill Bit (for Drinking Faucet) - Adjustable Pliers / Wrench Components List Your new Direct Filtration System should include the following items. If any item is missing please contact Express Water.
Leak Stop Valve Components Leak Stop Valve 3 Replacement Pads 2 Mounting Screws Pads Leak Stop Valve Screws RO Faucet Kit Components 1. Rubber Washer (Large) 2. Base Plate 3. Plastic Washer 4. Rubber Washer (Small) 1 2 3 4 5 6 7 8 9 5. Lock Washer 6. Hex Nut 7. Compression Nut Faucet Design and Accesories May Vary 8. Insert 9.
System Diagram 8 7 System Components 6 6 1. Adapter Valve 2. Leak Stop 3. Sediment Filter 4. GAC Filter 5. ACB Filter 6. Male Elbow 1/4” 7. Faucet Adapter 8.
Tubing Quick Connect Guide The tubing in your System uses a Quick Connect locking mechanism to lock the tubing in place. Be careful not to damage your tubing as you unpack it. NOTE! Make sure to remove any plugs before attempting to insert tubing. Plug Collet Fitting Locking Clip To Attach Tubing Push Tubing in straight and level with the Collet. The Tubing will go 5/8ths of an inch into the Collet before the lock is activated.
Feed Water Adapter Valve CAUTION! The water supply to the unit MUST be from the COLD WATER LINE. Using HOT WATER will severely damage your RO System. NOTE! If your Cold Water Valve is too old or weak to connect to directly Option A you can connect at the top of the line where the faucet connects Option B (if applicable, some sinks do not have this connection point). B 1. Locate the Cold Water Valve underneath the sink and turn it off completely.
2. As shown below, the Feed Water Adapter Valve can be used for 3/8” or 1/2” feed line plumbing. 1/2” Connection 3/8” Connection Adapter Nut Simply switch the Adapter Nut (see left image) from one side of the Adapter Valve to the other. Adapter Nut Next, use an adjustable wrench to secure the Adapter Valve either directly to the Cold Water Valve Option A or further up in the line before the faucet Option B (if applicable). Make sure your Adapter Valve is in the closed position when installing it.
Drinking Faucet The Drinking Faucet may be installed on any flat surface. Check the underside of your install location for interference. Make sure that drilling a hole will not damage any pipes or wiring underneath the countertop or sink. Check to be sure there is enough room for the Threaded Faucet Stem. 12” 5” NOTE! For drilling you must use an appropriate drill bit and drilling method for the material of your sink and countertop.
Open and Closed Position Closed Open *Faucet Design May Vary Small Rubber Washer (If Applied) Base Plate Counter Top Plastic Washer Large Rubber Washer (If Applied) Lock Washer Hex Nut Insert Sleeve Threaded Faucet Stem Faucet Adapter Compression Nut Type A 1/4”Blue Color Tube Type B 14
Housing Assembly Prepare Filters Leave the filters wrapped until you need them. When installing be careful not to touch the filter portion with your hands. Remove the plastic wrap from the 3 Filter Housings and stand them upright. Make sure each Housing has two O-Rings firmly in place at the top of the Housing and in the Housing’s lower groove.
Elbow Fitting Installation 1. Screw a Male Elbow Fitting into the top of the SED Filter Housing (marked “IN”). Screw until tightened and the arm of the Elbow is facing downward. 2. Push the White Tubing into the Male Elbow Fitting. Push hard enough on the tubing to make sure the Quick Connect has locked before moving on. 3. Screw the other Male Elbow Fitting (with the red plug) into the top of the ACB Filter Housing (marked “OUT”).
Leak Stop Valve 1. Position the Direct System in the desired permanent location. Your system can be placed on its back for space if needed. 2. Position the Leak Stop Valve on the floor of the same cabinet beside the system (so any leaking water will make contact with the valve) and use the two screws to secure the Valve to the cabinet floor. Place Leak Stop Valve in the lowest possible location beside the system. White Tube OUT Red Tube IN 3.
System Connections You may have already completed some or all of these connections in previous steps. Make sure to remove any plugs before installing Tubing. Use the provided Lock Clips to secure any Tubing connections. F E D A C B A to B Connect the RED tubing to the Feed Water Adapter Valve (point A), then to the hole marked as “IN” on the Leak Stop Valve (point B).
System Startup Time Estimate: 15 Minutes The flushing process is needed for your filters to work NOTE! Do not drink water from your new system until you have completed System Startup. The flushing process is needed for your filters to begin working. NOTE! If you connect the system to your refrigerator do not send water through your fridge until flushing is complete. Carbon fines flushed during startup will clog your refrigerator. 1.
Filter Change Instructions This System uses Filters that must be replaced at regular intervals to maintain proper performance. How to Change the SED, GAC, and ACB (Recommended about every 6 months) 1. You will need a clean cloth, dish soap, and appropriate Filters. We also recommend a bucket or bin large enough for the system to sit in. The system will release water when it is disassembled. 2.
How to Sanitize your RO System (Recommended Once a Year) 1. Before you begin you will need a new Filter Set, Filter Housing Wrench, and a container to mix water and bleach. We also suggest using a bucket or bin large enough for the system to sit in (the system will release a lot of water when it is disassembled). 2. Close any incoming water (Feed Water Adapter Valve page 11). 3. Open the Drinking Faucet handle and drain the system completely (wait until water flow stops), then close the Faucet handle. 4.
Troubleshooting Note! Turn off the system before servicing or inspecting Problem Cause Solution Milky colored water Air bubbles in the water - Air in system Noise from the system - Air gap in Faucet * Air in the system is a normal occurrence with initial startup of the System. This milky look will disappear during normal use within 1 to 2 weeks. Slow or no water from Drinking Faucet - System just starting up - Low water pressure - Crimps in tubing - Clogged filters * Add a booster pump.
1 Year Limited Warranty We Cover This warranty covers any defects in the parts or manufacturing of the Express Water Direct System. We will give you new replacement parts in exchange for any defective parts. This doesn’t apply to consumable items like filters or membranes. What to Do Give us a call at 1-800-992-8876 and describe the problem to our support. Be sure to have a copy of your purchase confirmation email or receipt.
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