User manual

EST USB Server User Manual
DOC NO: AN-2007-003 - 35 -
REV: v.0.9.2
FAQ
Q. How come I don’t see any USB servers on the GUI after installing it?
Ans.:
Besides the obvious reason that your PC or the USB Server might not be
connected to the network correctly, using a personal firewall on your PC might
block the program from accessing the network. Please make sure your
firewall/anti-virus software is not blocking USB Server application.
Q. How come I can’t see any USB device on the USB Server GUI?
Ans.:
First of all, of course, check and if your USB device has been correctly connected
to the USB server and powered on.
Another possible reason is that, even though the USB server does support USB
hub, the combination of a Full Speed Hub with a Low Speed Device (such as
mouse, keyboard, etc), is NOT supported by EST’s USB Server.
Q. I connected to the device but it doesn’t work?
Ans.:
There are a few things you can check when you run into this problem.
1. Some USB devices requires device driver to work properly. You should
check and see if the device driver is correctly installed. To do so, simply
connect the USB device to your PC directly via a USB cable and see if the
USB device works. If it does not work, then it wouldn’t work when connected
via USB server either.