User's Manual

Page 48
Section 14 ... Troubleshooting Guide
PROBLEM POSSIBLE CAUSE SOLUTION
Printer will not turn on Discharged Battery Recharge battery overnight.
Charge LED not lighting
when AC adapter is plugged
in.
No AC power or AC adapter
defective
Check AC outlet or adapter
(note: battery pack may be
fully charged)
Battery not charging. Battery incorrectly installed or
no AC.
Battery dead
Check battery installation and
AC adapter
Change to a new battery
Paper not feeding. Obstruction in paper path or
paper improperly installed
Check the paper path. Verify
installation
Use paper of the correct
specification
Fault LED on Steady Print head lever is up
Print mechanism jam
Low Battery
Check print head lever
Check paper supply; press
<FEED> to clear.
Charge battery; if problem
persists, change battery.
Low-BAT LED on Steady Low battery Charge battery; if problem
persists, change battery.
Prints illegible characters. Improper baud rate and
parity
Verify the printer and host
settings. Use self-test to
verify printer settings.
Printer will not print in IrDA
mode
Obstruction of IrDA Clear obstruction; if problem
persists check customer
service.