Troubleshooting Guide
Table Of Contents
- Contents
- Chapter 1: Introduction
- Chapter 2: Safety messages
- Chapter 3: New in this document
- Chapter 4: Data collection required for Technical Support cases
- Chapter 5: Troubleshooting planning fundamentals
- Chapter 6: Troubleshooting fundamentals
- Chapter 7: Troubleshooting tool fundamentals
- Chapter 8: Log and trap fundamentals
- Chapter 9: Log configuration using ACLI
- Configuring a UNIX system log and syslog host
- Configuring secure forwarding
- Installing root certificate for syslog client
- Configuring logging
- Configuring the remote host address for log transfer
- Configuring system logging to external storage
- Configuring system message control
- Extending system message control
- Viewing logs
- Configuring ACLI logging
- Chapter 10: Log configuration using EDM
- Chapter 11: SNMP trap configuration using ACLI
- Chapter 12: SNMP trap configuration using EDM
- Chapter 13: Traps reference
- Chapter 14: Hardware troubleshooting
- Chapter 15: Software troubleshooting
- Chapter 16: Software troubleshooting tool configuration using ACLI
- Using ACLI for troubleshooting
- Using software record dumps
- Using trace to diagnose problems
- Using trace to diagnose IPv6 problems
- Viewing and deleting debug files
- Configuring port mirroring
- Configuring global mirroring actions with an ACL
- Configuring ACE actions to mirror
- Clearing ARP information for an interface
- Flushing routing, MAC, and ARP tables for an interface
- Pinging an IP device
- Running a traceroute test
- Showing SNMP logs
- Using trace to examine IS-IS control packets
- Viewing the metric type of IS-IS route in TLVs – detailed
- Viewing the metric type of IS-IS route in TLVs – summarized
- Chapter 17: Software troubleshooting tool configuration using EDM
- Chapter 18: Layer 1 troubleshooting
- Chapter 19: Operations and Management
- CFM fundamentals
- CFM configuration using ACLI
- Autogenerated CFM
- Configuring explicit mode CFM
- Displaying SPBM nodal configuration
- Configuring simplified CFM SPBM
- Triggering a loopback test (LBM)
- Triggering linktrace (LTM)
- Triggering a Layer 2 ping
- Triggering a Layer 2 traceroute
- Triggering a Layer 2 tracetree
- Triggering a Layer 2 tracemroute
- Using trace CFM to diagnose problems
- Using trace SPBM to diagnose problems
- CFM configuration using EDM
- Autogenerated CFM
- Configuring explicit CFM
- Configuring Layer 2 ping
- Initiating a Layer 2 traceroute
- Viewing Layer 2 traceroute results
- Configuring Layer 2 IP ping
- Viewing Layer 2 IP Ping results
- Configuring Layer 2 IP traceroute
- Viewing Layer 2 IP traceroute results
- Triggering a loopback test
- Triggering linktrace
- Viewing linktrace results
- Configuring Layer 2 tracetree
- Viewing Layer 2 tracetree results
- Configuring Layer 2 trace multicast route on a VLAN
- Configuring Layer 2 tracemroute on a VRF
- Viewing Layer 2 trace multicast route results
- CFM configuration example
- Chapter 20: Upper layer troubleshooting
- Troubleshooting SNMP
- Troubleshooting DHCP
- Troubleshooting DHCP Relay
- Troubleshooting client connection to the DHCP server
- Troubleshooting IPv6 DHCP Relay
- IPv6 DHCP Relay switch side troubleshooting
- IPv6 DHCP Relay server side troubleshooting
- IPv6 DHCP Relay client side troubleshooting
- Enabling trace messages for IPv6 DHCP Relay
- Troubleshooting IPv6 VRRP
- VRRP transitions
- Enabling trace messages for IPv6 VRRP troubleshooting
- Risks associated with enabling trace messages
- VRRP with higher priority running as backup
- Downgrading or upgrading from releases that support different key sizes
- Troubleshooting IPv6 connectivity loss
- Troubleshooting TACACS+
- Troubleshooting RSMLT
- Chapter 21: Unicast routing troubleshooting
- Chapter 22: Multicast troubleshooting
- Chapter 23: Multicast routing troubleshooting using ACLI
- Viewing IGMP interface information
- Viewing multicast group trace information for IGMP snoop
- Viewing IGMP group information
- Showing the hardware resource usage
- Using PIM debugging commands
- Determining the protocol configured on the added VLAN
- Determining the data stream learned with IP Multicast over Fabric Connect on the VLAN
- Displaying the SPBM multicast database
- Troubleshooting IP Multicast over Fabric Connect for Layer 2 VSNs
- Troubleshooting IP Multicast over Fabric Connect for Layer 3 VSNs
- Troubleshooting IP Multicast over Fabric Connect for IP Shortcuts
- Defining the IS-IS trace flag for IP multicast
- Chapter 24: Multicast routing troubleshooting using EDM
- Viewing IGMP interface information
- Viewing IGMP snoop trace information
- Viewing IGMP group information
- Viewing multicast group sources
- Viewing multicast routes by egress VLAN
- Enabling multicast routing process statistics
- Determining the data stream learned when IP Multicast over Fabric Connect is configured on the VLAN
- Showing the SPBM multicast database
- Chapter 25: Transparent Port UNI feature troubleshooting using ACLI
- Chapter 26: Troubleshooting MACsec
- Chapter 27: Troubleshooting MACsec using EDM
- Chapter 28: Troubleshooting Fabric Attach
- Troubleshooting Fabric Attach using the ACLI
- Troubleshooting Fabric Attach using the EDM
- Fabric Attach troubleshooting example
------------------------------------------------------------------------------------------
Total Neighbors : 1
------------------------------------------------------------------------------------------
Capabilities Legend: (Supported/Enabled)
B= Bridge, D= DOCSIS, O= Other, R= Repeater,
S= Station, T= Telephone, W= WLAN, r= Router
Switch:1(config)#
On the proxy switch, verify discovery of the FA Server (VSP 7200 Series) switch.
SwitchB:1>en
SwitchB:1#show lldp neighbor
-------------------------------------------------------------------------------
LLDP neighbor
-------------------------------------------------------------------------------
Port: 7 Index: 71 Time: 12 days, 21:40:30
ChassisId: MAC address a4:25:1b:52:70:00
PortId: MAC address a4:25:1b:52:70:04
SysName: BEB1-7254XSQ
SysCap: rB / rB (Supported/Enabled)
PortDesc: Avaya Virtual Services Platform 7254XSQ - Gbic1000BaseT Port
1/1
SysDescr: VSP-7254XSQ (5.0.0.0_GA)
-------------------------------------------------------------------------------
Sys capability: O-Other; R-Repeater; B-Bridge; W-WLAN accesspoint; r-Router;
T-Telephone; D-DOCSIS cable device; S-Station only.
Total neighbors: 1
On the channelized port 1/1/1 on the VSP 7200 Series switch (FA Server), verify discovery of the
proxy switch.
SwitchA:1>en
SwitchA:1#show lldp neighbor
==========================================================================================
LLDP Neighbor
==========================================================================================
Port: 1/1/1 Index : 1 Time: 1 day(s), 04:03:52
ChassisId: MAC Address 70:30:18:5a:05:00
PortId : MAC Address 70:30:18:5a:05:07
SysName :
SysCap : Br / Br
PortDescr: Port 7
SysDescr : Ethernet Routing Switch 4826GTS HW:10 FW:5.8.0.1 SW:v5.9.2.027
------------------------------------------------------------------------------------------
Total Neighbors : 1
------------------------------------------------------------------------------------------
Capabilities Legend: (Supported/Enabled)
B= Bridge, D= DOCSIS, O= Other, R= Repeater,
S= Station, T= Telephone, W= WLAN, r= Router
Switch:1(config)#
Verify neighbor discovery on the proxy switch.
SwitchB:1>en
SwitchB:1#show lldp neighbor
-------------------------------------------------------------------------------
LLDP neighbor
-------------------------------------------------------------------------------
Port: 7 Index: 71 Time: 12 days, 21:40:30
ChassisId: MAC address a4:25:1b:52:70:00
PortId: MAC address a4:25:1b:52:70:04
Troubleshooting Fabric Attach using the ACLI
January 2017 Troubleshooting 315
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