User guide

Extron® Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of
three years from the date of purchase; touchscreen display and overlay components are covered for 1
year. In the event of malfunction during the warranty period attributable directly to faulty workmanship
and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to
whatever extent it shall deem necessary to restore said product to proper operating condition, provided
that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1001 East Ball Road
Anaheim, CA 92805
U.S.A.
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe, Africa, and the Middle East:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Asia:
Extron Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Middle East:
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care,
electrical or mechanical abuse, abnormal operating conditions, or modifications made to the product that
were not authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA
(Return Authorization) number. This will begin the repair process.
USA: [phone] Europe: +31.33.453.4040
Asia: +65.6383.4400 Japan: +81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of
loss or damage during shipment. Returned units must include the serial number and a description of the
problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product
and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron
Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this
product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this
warranty may not apply to you.