Manual

Extron • Matrix 3200/6400 Series • User’s Manual
Chapter 5 • Upgrades and Troubleshooting
Installing A Software Update
To install a software update, IC U9 or U6 (or both) on the Main Control printed
circuit card is replaced. If the system consists of multiple BMEs, the software
IC(s) in each BME’s Main Control PCB may need to be updated. Use the
following procedure to replace the Matrix 3200/6400 Video Main Control PCB
IC(s).
1. Power the system OFF and unplug the AC power cord.
2. Remove the Access Panel. See Page 5-2.
3. Use the PLCC IC puller (Figure 5-3.A) to remove the existing Software IC.
Squeeze the tool to align the hooks with the slots provided in opposite
corners of IC socket U9 or U6. Insert the hooks, squeeze gently and pull
the IC straight out of the socket. Set the IC aside.
4. Note the key (angled corner) of the new Software IC. Orient this to match
the key of the socket and carefully press it in place.
5. Reinstall the Access Panel.
6. Plug in the AC power cord, power the system ON.
7. Verify that the switcher is working properly.
Figure 5-3.A Updating the Software IC on the Main Control Card
5-3
H
IG
H
V
O
L
T
A
G
E
CAUTION
H
IG
H
V
O
L
T
A
G
E
CAUTIO
N
Fuse
RED -
J14
MAIN +
J13
Main Control Card
U9
U6
MAIN -
J15
RED -
J16
To Diagnostics
LEDs
J4
J8
J1
POWER SUPPLIES
COMMUNICATIONS
PRIMARY TX
RS232 BME REMOTE
SYSTEM
STATUS
REDUNDAN
T
RX
DIAGNOSTICS
+
V
-
V
M
ATRIX 6400
VID
EO
H1
20
See note -
Page 5-2.