User Guide User guide

5-13
MVX Plus 128 VGA A Matrix Switcher • Matrix Software
PRELIMINARY
Updating firmware
The firmware upgrade utility provides a way to replace the firmware that is coded
on the switcher’s control board without taking the switcher out of service.
N
The Firmware Loader must be installed on your computer to perform this
operation. Extron recommends that you install this program when you install
the Matrix Switchers Control Program. If you did not, it can be downloaded
from the Extron Web site, www.extron.com, and installed separately.
N
The update firmware utility is for replacing the firmware that controls all
switcher operation. This is not the window to insert your custom HTML pages.
See “Uploading HTML files” on page 5-17 to insert custom HTML pages.
Update the switcher firmware as follows:
1. Visit the Extron Web site, www.extron.com, click the Download Center tab,
and then click the Firmware link (figure 5-9). Select the appropriate firmware
file to download and copy it to your computer. Note the folder to which you
save the firmware file.
Figure 5-9 — Location of firmware upgrade files
2. In the Windows Explorer or other file browser, double-click the downloaded
executable (*.exe) file) to self-extract the firmware file.
3. Connect a Windows-based computer to either switcher serial port or the
switcher LAN port. See chapter 2, “Installation”, for more details.
4. Start the Matrix Switchers Control Program. See “Using the Matrix Switcher
Control software” in this chapter, steps 1 through 4, starting on page 5-4.
N
The Ethernet connection is much faster than the serial port connections. Extron
recommends using the Ethernet connection rather than the serial port for
firmware uploads.
5. Click Tools > Update firmware.
If you are connected via the LAN port, the select file window appears
(figure 5-10). See “Ethernet-connected firmware upload”, on page 5-14.
If you are connected via either serial port, the Extron Firmware Loader
appears (figure 5-11). See “Serial-port-connected firmware upload”, on
page 5-15.