User Manual

13
11.2 Why cannot we stream live video to YouTube via WiFi
encoder?
A: First of all, please take it easy and follow below steps to use
the WiFi encoder: a. connect it to your local network
via ethernet cable; b. connect it to WiFi by clicking the
corresponding SSID of WiFi, enter password and save it to
connect to WiFi; c. plug out the ethernet cable and make
sure that it’s connected to WiFi only; d. power it off and
reboot it;
NOTE: When streaming live video to YouTube or other media
servers, it’s only supported to do that either wired connection
or wireless connection, or else it doesn’t work if both
connected. Besides, if you would like to switch the method of
pushing video from wired to wireless, it’s necessary to plug out
the Ethernet cable and power off to reboot the encoder rst,
then it will be changed to wirelessly push stream.
11.3 Why cannot we still stream video to YouTube when all
settings are correct especially under wireless connection?
A: Please check if DNS is set correctly.
• In America, it’s recommended to use default DNS 8.8.8.8.
• In EU, it’s recommended to use the DNS obtained from
ISP(Internet Service Provider). Besides, the DNS of your local
largest ISPs or other DNS like Google in EU.
• For other regions, it’s recommended to use the DNS